friendly staff, great location, nice outdoor pool

we enjoyed very much the sauna and out breakfast

we parked the motorbikes opposite reception but the hotel provides ample parking to the one side

view from our balcony, very clean throughout and all the staff were pleasant and helpful ample parking spaces and lots of beds and chairs round the pool

staff went out of their way to help us at check in and breakfast

important item; - the breakfast have quality, the presentation and the variety above average; - room service is fast and very

complimentary parking on site external but within ‘the compound’ so safe enough

it has it all, very comfortable rooms, swimming pool, wonderful breakfast, extremely helpful staff and a very good restaurant on the other side of

the parking wasn't secure, but we had no issue. it was very quiet.

hotel, i have stopped here many times, safe motorcycle parking at front of hotel

our breakfast was very tasty and full of fresh produce including handpicked fruit

great breakfast and pool facilities

superb breakfast with helpful kind hosts who were very client focused

the garden and the pool are a gem

the breakfast buffet was fresh and delicious and the dining room is beautiful

parking place was quite narrow and full

nice breakfast

the staff was polite and nice, free parking, quite low-budget

location for trips in the mountains, proximity to the centre of lousa and restaurants, free parking

the parking area was in front of the hotel and would have been fine if the spaces were not so tiny

our room had no bathroom

can be uncomfortable passing through other guests)

very cosy and comfortable, big kitchen, nice garden - and a very idyllic and close-to-nature setting

quaint, quiet, excellent service by john, fast wi-fi, great price, and an excellent kitchen

kitchen needed more light

there was a separate kitchen with all kinds of tea, coffee

very well stocked kitchen and a beautiful balcony

tea/coffee and other stuff are in the common area/kitchen

enjoyed having the kitchen facilities almost to ourselves

nice owner. nice room. nice breakfast in the kitchen. very clean.

lovely pool area and jacuzzi with stunning views

large size room. clean, awesome view by the pool with nice breakfast

warmer water in the swimming pool!

breakfast is a typical portuguese breakfast, but i would have welcomed more fresh fruit in season

breakfast could improve easily.

there is a very nice pool on the outside and lots of grass for you to walk around, sunbathe or let your kids fool around

amazing breakfast: seven kinds of fruit, five different cheeses, four types of bread, great coffee, and

breakfast has great variety and quality

cereal, only one type of jam,

a very nice garden with a pool and nice view

privacy from the rest of the room, delightful gardens around the hotel, very enjoyable swimming pool with a great view and sun bathing chairs all around, great location close to ferreira do

was no mini-golf as listed on the description, which is not exactly a bad point, just something they should

which is my number one priority when traveling with kids and plan to do a maximum activities outdoors the suit view is

in booking, it mentions they have mini golf

free wifi

was no access to the hotel s wifi,as it was never working

really good pastries for breakfast

unfortunately restaurant and pool were closed for the winter season

there was very bad wifi in the room

wifi was not as one would expect from a facility like this

lovely sweet and helpful people, wonderful breakfast. the room and bed was excellent.

breakfast looked like a feast for 5 people and it was just my girlfriend and i

breakfast was fantastic and we enjoyed a great conversation with odette over breakfast

free parking

we had an excellent breakfast in the morning and had a great time chatting

from the check-in to the breakfast every morning

the area was peaceful, and breakfast in the morning was nice

breakfast was fine, but not great

difficulties with the wifi connection, but eventually it was working very well

breakfast was perfect and rich, the bathroom was wide, with two basins, the shower huge

kids loved the loft and the room in general

no breakfast thanks to covid and wifi didn t work :

loft was nice for a family with 2 kids

kids loved the loft and the room in general

loft was nice for a family with 2 kids

the staff is polite and there is room service every day

there is a pool, good free wifi, the rooms were comfortable and clean, there was a balcony

the decor was exceptional, tying into its name - the wifi was good - the parking was tight, but adequate - the location was handy for access to the

appreciated the onsite free parking

nice surroundings, comfortable parking in front of the hotel

the room service was very prompt

odd service structure of bar staff, wait persons, bellmen in one tag-team combined approach for room service, bar, and upscale restaurant

were told to call room service

pool area was also super and a great way to relax after a full day sightseeing

the spa area is also missing water in the pool area and rooms

fore midnight) and no functioning wifi network

the staff were amazing, nothing was too much trouble, room service with a smile and very quick, breakfast was great, fresh and a fab

food at the restaurant and room service were excellent

room service in the evening

e reception just

wifi worked fine when we checked in at 5pm and until about 10pm, but then everything stopped

wifi strength and speed was not very good, and at peak times

e evening) it cut out completely

non-existing wifi. drain in bathtub not working, shoddy workmanship in bathroom.

poor wifi, bed really bad

at breakfast they served fresh and ripe fruits, which i love in portugal

nice european breakfast

friendly and helpful hosts. provided great recommendations and breakfast was wonderful.

desk was handy for working and the wifi was strong

good location, good breakfast, newly renovated rooms, wonderful host.

the room is basic, but there is plenty of hot water for a shower, working a/c, good wifi, and a nice view from our 3rd floor room

wifi was bad and i speak portuguese, otherwise i would have had some issues to communicate in

staff were warm, welcoming, and very accommodating (even did my laundry for me)

wifi did not work

the wifi did not work.

wait for ever for house room service to finish

h room service breakfast to room without additional cost free valet parking rooftop terrace location

at 1:00 am with a phone call from the front desk and a knock on our door because someone ordered room service and they accidentally came to our room

breakfast assortment could be a bit better

we had some laundry done and we were amazed how fast it was completed

really the hotel direct issue, but the food from the restaurant (i suppose) supplying room service could be better (-)to charge me for room service when i asked for a little milk to put in my morning coffee (they provide three (+) reasonably priced room service (+)quiet room experienced staff and room service food and coffee are good (-) -slow room service but the food when it arrived was delicious - slow breakfast service, they need more (-) went to call room service and found out phone was not connected (+)excellent room service, no extra tax. excellent location. (-)room service that closes at 22:30.... (-)ordered room service at 7:30pm and it arrived at 9:30pm

it is clean, comfortable and the breakfast is excellent

minor confusion on checking out as they thought we hadn t paid our bar tab

the wifi was excellent and there were many charging outlets and lights

nice breakfast, helpful and friendly staff

we had a disappointing experience with the room service who forgot our order

clean, lovely staff, generous bar staff, excellent daily cleaning service, nice breakfasts, good room service, good value for money

good price vale for the breakfast. good room service.

hart to reach front desk for requests or room service.

also they sent some room service of a chocolate lava cake for my daughters birthday, a nice touch to end our staycation

the hotel didn't provide a room service menu

staff were excellent ud83dudc4d the room service food was excellent ud83dudc4d the breakfast was outstanding

evening meal was great, and you can have room service for a tiny bit extra

for room service around 9

room service is quite disappointing - left dirty cups unattended, no toilet paper or tissues,

no minibar, no room service and the staff was not very attentive nor friendly

room service for a cup of thee was a little unexpected expensive, 9,-

customer service, could rarely find anyone, room service very slow, room not cleaned during

we ordered a room service dessert that was incredible

no room service/food orders until 7:30 pm