we had no issues at all with the wifi, connecting was simple and easy

the breakfast was nice - it was close to my daughters house.

breakfast was only a waffle, muffins, or bread

the room was clean and the free breakfast was great.

the pool area was pristine

lling to pay

we ordered room service and received one of the best burgers

from the restaurant downstairs after working the trade show, we had to go down and get it

lack of labor to help with luggage, no room service. old elevators.

room service due to staff shortage), but it was outstanding and well worth the trip downstairs to

i personally liked the smell of the little bar of soap, too

nice location, lots of charm. good ac. drawing room bar very sweet.

the had a really nice continental breakfast there! a lot of choices!

it has a breakfast offering, and it has been rebuilt after the last hurricane

breakfast, room and staff.

friendly staff and clean. the breakfast was good as well.

nice pool and friendly staff. comfortable bed.

the room was clean and comfortable and the pool area is a lovely oasis

it was beautiful, and the pool was very nice

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

didn t get room service as much as we would have liked, and when asking the ladies they told us they were done

a few minor things: room service did not replenish toilet paper. room lighting was poor.

did not get daily room service

another thing that was a bit annoying was on the first day they asked if we wanted room service and we said yes and on day 4 we didn t get room service and when we asked on that

of covid, no breakfast or room service

the only thing i experience the 1st time ever no room service, i had to go hunt for extra towels for shower

the room services. the carpet need to be little more cleaner or taking up.

room service took almost 3 hours

the room service was great

didn't like having to request room service

also just some advice to please start room service

no room service and need more mirrors in the room

rooms were small and they didn t tell us there would be no room service of any kind

tha stay, tha room service and tha ppl

went well from breakfast, room service and location was absolutely amazing

room service food was not good. but the service was excellent!

getting onto guest wifi is cumbersome, and frankly i never managed it

free wifi, had to pay to park at hotel, no fridge in rooms

being told wifi would cost extra

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap

we had to ask for room service after that

room service didn t vacuum the carpet and there was no room service menu in the room

the room service and continental breakfast was superb.

tried to order room service but had no luck

lighting in the room, light switches not working, room service did not visit us at all, breakfast lacked options, and the tv s were not smart

room service was prompt and delicious

room service did not make beds

room service was excellent and the check in staff was very knowledgeable about events, restaurants

room service was not available after 10 pm

for instance, we had to call the front desk for room service since the room service line was

staff at the front desk was very nice and have excellent room service and the clean staff because always are available to help us and i like that thanks to

i loved how you could let room service know you where ready for them to clean

bar staff very attentive but restaurant server was not

lots of amenities: gym, pool, spacious & comfortable rooms

i liked the location, cleanliness, friendliness of staff and the rooftop pool and hot tub

room service food could have been a little better.

no room service between 12pm-5pm. we were doing night film shoots and waking up around 2:00 pm.

don't really like room service and what not coming in and

great room service

wish they offered room service.

the restaurant closes at 10, and there s no option for room service late at night

a very small quibble room service was pretty overwhelmed both mornings

food portion for room service extremely mismatched

we stayed for 8 nights and didn't need room service every day

no valet parking no room service length of time to check in

i tried to order room service or just water / coffee a couple of times but they never showed up.

coffee room service and treats for evening

the bar was a highlight & we were so grateful for the 24 hr room service

the food on their room service menu was amazing

didn't like that the pool was in another building and only by reservations and the fact that there was construction all

the room service magnificent, the staff very helpful and gracious, but the room size was soso

all i would suggest is more healthy choices for room service and more choices in general.

it would be nice to have 24 hour room service

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed to be used for all that

room service took an exceptionally long time

they did not have room service.

you get old stained towels when requesting on demand room service since it is not done daily anymore

no room service or housekeeping because of covid.

room service was some of the best food

she told me there was room service but when i begin to order it said that room service wasn t available

some of the best beignets from room service arrived in minutes after ordering

room service isn t 24/7

late night room service order, was not so good

didn t like that the restaurant at the hotel had such limited hours and that there was no room service

everything was great and comfortable. our kids loved the pool and the room service.

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one night i ordered room service

room service was accommodating and friendly

didn't like the room service because they tossed my food without me finishing it

room service

our 2 nights there no room service came to fix up the room or give us extra toiletries

they did not provide any type of room service

the bed was very comfortable. nice friendly staff, and room service was great.

room service was to pricey.

could have been better, no room service & no extra towels

room service delivery information, and the prices at the front desk product is outrageous

and clean, staff was very nice, the valet, woman at the front desk and the room service

are not cleaned daily but day after day and last 2 days kept without cleaning or any room service

room service for lunch or dinner

loved the breakfast, gym and indoor heated pool amenities

at the bar one morning and room service next, excellent

the room there needs to be coffee cream

food in the room service menu is very good

no room service even though they offer it.

room service wasn't available because the cook was running late

the room service food was absolutely delicious a great surprise and so convenient after a long day

the staff was lovely and having the bar

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

breakfast was delicious, and the restaurant downstairs made the whole experience even better - i

the building is so alive and fresh, staff was very welcoming and with it, excellent value, breakfast set up is amazing

wish they had posted hours of room service

what i really like is that they have room service, u can order food to the room

the hotel was amazing with great room service and attentive staff members

the quiet and the promptness of room service

room service perfect

ask for coffee supplies to be restocked, would be more convenient if it was just completed with room

i order some room service and they forgot, it never arrived

room service could be open later on weekends.

oking forward to visiting the restaurant which looked awesome and taking advantage of room service on future visits)

needed to call to ask for this when ran out room service included tip of 22

the restaurant was closed and the room service was awful

pocket doors were very squeaky and we ordered room service for two and it was cold and only came with one set of silverware

room service have a small version of the luke's menu, and it is good

liked everything except them not answering the phone for room service

room service didn t start until 7 am and we had an early morning

trouble with room service

took us awhile when we called room service

room service was spotty, missed 2 days of the week we were there

dinner menu could use some variety and maybe offer room service as an option.

hotel does not provide daily room service, so we had to request towels, toilet paper, our garbage was piling up, so we had to

staff was extremely friendly and helpful, the room service and interiors were great, and the location is excellent

the water would come out boiling and not cool down. no room service. no mini fridge.

no room service

got room service daily for no extra charge and the staff was super helpful in supplying food/attraction

there was no bar, no restaurant, no minibar, no room service

the way notice worked for cleaning your room, we had no room service at all because of it

room service came in a little too early. about half an hr while trying to sleep in.

was closed , staff fighting, toilet handle broke, late room service

room service, access to ice machines, no pool, no numbers on room doors

only complaint had to ask twice for fresh towels and room service never came to clean room the next day