room was comfortable and the pool was clean

rooms clean facility clean parking lot front desk area and the continetial breakfast area was very clean

drunk guy walking around parking lot

a lot of garbage in the parking area and i even step on the puke

this establishment has what i needed in the premises like laundry

she is very polite and everyday makes sure we r good and do not need room service

bad attention, rooms were not quite good clean, no room service no bathroom paper, tv not functioning it was a real nightmare

were broken down cars in the parking lot

i booked a kitchen facility, but i gave you another room.

many men hanging out in parking, didn't feel safe for 2 women alone

the price and early check in

i informed the staff about the lack of a wifi signal in the room and a broken telephone in the room, i was given a sincere apology which i

had laundry facilities, and kitchen facilities or appliances: microwave and small refrigerator

wifi is horrible, yes it free but still

the wifi sucks

wifi and the manager in front were very nice

bright lights shining in from the parking lot

no wifi, noisy ac poor location very little onsite parking

location, with well lit parking lot

and very clean very affordable but definitely get more value than i expected for the stay , room service was a bonus

was very disappointed, i stayed for the weekend expecting to have room service

getting to my room, i looked for a menu for room service

room service

was very luxurious for us & also offered room service, my first experience

the outside pool area and the safety

covid 19 no breakfast or pool available

pool

room was very spacious enough for me and my two kids they loved it

nice full kitchen, beautiful decor, clean, nice staff, great experience!!

while so many hotels are no longer providing room service, the hotel emma is superior at offering outstanding food choices all day and night

for our anniversary -beautiful property -rooftop pool -room with river view/ terrace -contactless room service - complimentary / welcome drink and morning coffee -complimentary his /her slippers

hotel is great! and front desk & room service & restaurante staff were all fantastic.

room service is good too

every person we encountered - from the valet, to the bellman, to the bartender, to the room service - was super friendly and helpful

room service never cleaned our room on 5/5/19

was no room service , we could not get new towels and we kept using what we have over and

room service.

automatic room service ie towels and refill of coffee

hotel and the staff is excellent as well as the food as i had room service which was very prompt i like the gym a lot, it s roomy, has multiple machines, balls

the room was a bit small. i didn t know we had to request room service

need to call room service for anything enough pillows bed was comfortable

per day parking only, and overcharged several times at the restaurant day of departure, room service entered the room without knocking a full hour before official checkout time

the pool good and the location of the the room

only problem i experienced was the pool sign says that it's open from 6a-11p, so i took my kids out about 7:30a while the sun was down

i asked for room service and never received it

room service skipped my room completely the second day of my stay

room service for cleaning it up wasn't good, we think for covid things they didn't make our room

requested pillows and when we got there they said room service wasn't there so no extra pillows, also we requested a non smoking room and i couldn't

about cleaning, i don't know if they didn't have enough people, but the last day i didn't have room service, and when i complained about, they couldn't resolve this because the housekeeper was

room service was excellent

room, room service was a 10, and the young ladies at the front decks was a 10

while the 2 servers who delivered the room service meal were amazing & very friendly, neither had a mask on

and they stated they had room service and they didnt

did not have room service for breakfast

breakfast had several good options and we were pleased to have an on site laundry room in good repair

looking forward to being in the 2 bedroom suite with the 2 bathrooms to have privacy from the kids , but the ac went out in their room

the full kitchen is a great amenity if you want to save money and good your own food.

breakfast a bit ordinary - but not really bad - overall ok.

also, they offer a great gym

have preferred room service

no room service because of covid but the front desk always had extra towels, sheets

did not work in the bathroom therefore my hair didn’t get dry room service never showed up to take a look

service bed was very comfy only things that was bad was the parking 30 dollars a night and room service was very late to clean are room

room service did not stay on a schedule

room service was slow

room service came in bags not on a cart and in silver trays

room service never came by to refresh my towels

overcharge for room service

cost of room service breakfast.

there is no room service.

no room service for 3 days had to ask for clean towels and no sheet change for 3 days

asked for room service which never came

the hotel itself was nice and breakfast and room service was on point

we couldn't sleep late cause room service open our hotel room at 9am very loud voices and notices in the hallways during the

not get room service for the second day so i was short on towels as i was staying with somebody else

we ordered food from room service and it was great!

room service was great. hotel was very clean.

bath tub not completely clean. no room service. i really enjoyed my stay.i felt welcome

plus no room service came by to change bedding or clean

great view. great valet. great room service.

that was disappointing plus no room service

automatic room service but they did bring us everything we requested for the 2nd day

no room service

room had signage for 24 your room service, there was no room service

room service, no mini bar, no vending machines- very comfortable but lacked the convenience you

room service, view

room was nice and clean there isn t any room service and all the restaurants had wait time of 1 to 3 hours

no room service.

no room service

when i say this it means every hotel employee: the front desk attendants, valet, room service, wake up call, coffee bar, rojo bar, housekeeping and

no room service

there is no room service now so the only breakfast options are at the starbucks/deli which was a 25 min wait in

timing, {norovirus}, no continental breakfast or coffee, no room service, no valet, trouble exiting parking

room service isn t no longer room service bringing food in plastic containers is not