room service on the one night we had it was very, very good

room service meal and courtyard meal were exceptional

we had food through room service and it was wonderful.

food menu confusing, wanted something off room service menu but at the restaurant

wasn't a fan of the room service food choices, or their quality

breakfast in the morning was great

comfy bed, mr chu was very nice and generous, bar was well priced and the staff were great people

car parking outside room was a welcome bonus

the plough is also an excellent chinese restaurant. first class breakfast with wide choice.

the staff in both the restaurant and bar were very

wi-fi is not great. did not have a room service menu option.

we even got room service which was lovely

rooms were spacious, bed was comfortable, room service was done every day and fresh towels were place in the room

location, clean comfortable room,, good food from room service

breakfast is good and room service quality is very good

lots of parking space although busy times may well be different

also free wifi

comfortable bed and a bonus of use of kitchen plus decent quality towels was also a nice touch

cheap, easy to get to, with good parking

shower was broken, bathroom stank of mould and no parking

beds were very comfy and having a small kitchen was a bonus

free wifi, extremely clean, carpark fine and local pub serving great pub food

no wifi details given

family and good to see a drinking pub able to survive with an accommodation offer including free wifi, adjacent parking, complimentary breakfast cereal in room

no wifi details given

room furnishings and free cereal for breakfast. good wifi

came back after a long work day and perfect shower pressure, excellent chef cooked room service

food was fab and menu extensive - i had never seen a room service menu like it

down side to out stay was the resaurant not being open due to covid -19, but im glad to say the room service menu was

plenty of parking

quiet place, free parking and free wifi

5pm to check in, to be told i couldn't book the restaurant as it was full, i couldn't order room service as of covid

the staff were unable to accommodate the advertised room service as the restaurant was busy

the point of having 24hr room service if you re cannot get a drink or something to eat after

no room service

charged 5 room service for the 'cutlery and tray' when i carried my dinner to my room

evening meal too expensive so had room service which was excellent and better value.

was difficult to get through on the phone to room service

room service is just not the same thing

we ordered a light snack from the room service menu as we didn't want a full dinner the first evening

we ordered room service and the quality of the food was outstanding

room service (only for breakfast) and general information lacking in the hotel room. (+)a very long journey this hotel was perfect - luzurious, delicious food (order the room service burger (-)the coach house doesn't have room service. (-) so no room service then (-)no room service to coach house (-)was no information in the room about room service or wifi so i am not sure if these were even available (+)room was beautiful fantastic bathroom room service was second to jone we felt special guests the food was top (-)no room service. (-)to accommodation, no room service, undeclared surcharge for credit cards, windows painted (-)the waiter manager ( grey haired man) that spoke impolitely to my wife stating hotel does not do room service

parking area needs a bit of a tidy.

not having access to spa facilities which are being remodelled.

i loved the spa treatments, and the black truffle pasta was so tasty!

parking is able and the internet is ok

the bar is 24/7 so good for a late drink, room service is available limited food choices

very helpful staff. larger than average room. excellent quality of room service

both evening room service and breakfast buffet were delicious

room service was good

wasn't great

i loved the room service and food was great

and the food we ordered on room service was excellent quality and came very fast too

room service was available and with the exception of the fries served

quiet location, breakfast, efficient room service and comfy rooms.

ich were very poor) was of

room service was brilliant

no room service was no problem as we only needed to ask for tea/coffee/sugar/milk/towels/toilet rolls

as a treat we ordered room service for the first time and this hotel did not disappoint

room layout lovely toiletries great room service fantastic local receptionist who helped me so much locating all the places i needed to

no phone for room service

my stay at the holiday inn in york was enjoyable, i believe room service could benefit from a few improvements

restaurant in evening- i got soup by room service but the bread rolls were in the soup and soggy

room service is listed as 24 hours but didn t start till 6pm and was an additional fee to get

we were only there for three nights so we did not get room service but it would have been nice to have had our coffee and tea facility topped up

cokes on room service and the maid tried to come in the room at 9am when we were still sleeping

room service pizza very salty

would be nice to have the restaurant open for lunch and dinner plus room service

we drank the two bottle of water on the first day but these were not replenished by room service

only negative i have is room service was over priced and poor

room service menu rather limited

cleaning (which were there even when we checked in) and the bedsheet wasn t tucked in after room service (+)very attentive and friendly, bar open late, room service available if needed (+) we ordered room service as we were too tired to go out for dinner after being out all day, and it was very (+)clean comfy room, excellent room service, superb g&t and cracking breakfast (+) the 24-hour bar was a really nice addition as well as the day and night room service (-)there was no table to eat our room service on so had to eat on the beds. (-) we ordered room service breakfast and it arrived about 45 mins late, which was a shame as it put our day back (+)room service especially breakfast (+)location and the room service was excellent (-)didn't like that room service wouldn't bring us drinks to our room

kids portion big enough for an adult

the 4 ev charging points made it easy to charge the car

location, very helpful staff, car park on site, large family room, kids loved the bunk beds

ev charger parking bays were blocked with petrol vehicles

disappointed to see cheese board has gone off room service menu

breakfast was delicious and room service very polite

had room service on both evening we we were there food was excellent and the lady that brought it the

everything was excellent including room service and restaurant

even a negative but we got back late and wanted to order room service but the menu was very limited

much really, part of my stay was on my own so room service would have been useful, but i had a wonderful meal in the dining room and the service

was smaller than expected, no room service, local car parking wasn t 12

ep your bath door closed) and parking only if space is

staff didn t know room service was available after the 10pm curfew in the bar and didn t put the charge against our

no room service snacks would have been handy

we had room service and the food tasted amazing

we enjoyed the offer of a free drink rather than room service

we had room service o e night which was excellent and very reasonably priced

room service should be available overnight ud83dude01

would love a room service option.

great location, near the station, and room was good, with room service every day.

there is no room service

room service without requesting, information leaflet stated if suffering any covid symptoms the

room service should be standard but it's not in this hotel

aware if your staying more than1 night room service does not happen till very late in the afternoon went to reception to ask for fresh

excellent room service

room service was delicious

pensive) worked great for my son

room service was super quick and always happy to replenish water/milk

we were having a night in with room service and hoped to watch a film but unfortunately couldn't get any apps or stream to the tv

room service was carried out on the second morning of our stay, the dirty cups , glasses and

pillows too soft and a limited room service menu

would have liked more in-room information i.e room service menus, check out times etc.

room service left our dirty plates in the room from breakfast

check in is very late a tray from room service left in corridor all day for some reason price of our day was very much more expensive

good from room service was fantastic

lack of onsite parking no option of cooked breakfast on room service

the room service after 9pm didn t had much verity in the menu and the food after 9 pm was cold

issue was with room service not being able to take payment and coming back several times at 10/11pm

the room service breakfast was amazing

no phone in the room to ring down for room service. had to use mobile but still got no answer.

room service not great did not have our room service

on arrival, the box of tissues contained only one tissue but despite having reported this fail on room service, the box was not replaced on the second day of our stay

even added room service us a nice touch for after hours food and drink

there was no food service /room service after 930

we decided to have room services in the evening which was lovely but would have liked a couple more choices

not a. issue but the room service menu was a bit mavking

had to wait over an hour on both occasions that we ordered room service and found it quite difficult to get hold of them in the first instance

a big thank you to the room service staff for always been polite and friendly too

excellent but confusing menu for room service breakfast.