no room service due to the pandemic

is no room service, after 10p the only thing to eat are sandwiches

t that's not their fault).

i really wanted to just order room service and that didnt seem to be an option

didn t like there was no room service and our room was based right next to the elevator therefore we kept waking up due to

there is no room service, although it is claim that is 4* property. excellent location & staff.

4 stars in the usa or some other countries, lacking amenities like bellhops, early check in, room service, etc, but it was the nicest place we stayed in while in iceland

no room service. specially if we require plates & spoons that were not available.

lastly, the room service consisted of the sheets being folded, not changed

bathroom quite small, no room service

room service and food facilities close at 10pm

either the front desk or room service never pick up the phone , it goes to voicemail and you get voicemail full

the hotel restaurant is good, along with room service

food, breakfast and room service was amazing

room service dinner was excellent but had to be eaten on the bed because there was no trolley

staff, especially the guy working at the reception on our check out morning and the breakfast and room service staff

accessibility of most areas in reykjavik, also the room was very clean which was great and the room service was done every day, leaving you the decision whether to change the towels every day or

room service was not available at the time we went

no room service.

last thing the restaurant is really good that s in the hotel and you can order room service

location is excellent. room was impeccably clean and well-furnished. room service was excellent.

wifi was great and for a dorm room it was surprisingly large

was a lot of kids making way too much noise in the night

kitchen is not well clean by other guests. no laundry machine. no free breakfast. no free towel.

nnamon buns are great), a noodle bar next door

the staff was super friendly, room service was incredible, we will definitely come back again

location, very good breakfast

great location, nice room, nice breakfast

the breakfast was great

the room was lovely and wifi was excellent

the restaurant in the hotel doesn't offer room service. no help offered for our luggage.

we ordered the few things that we could on room service, only to be called back later to be told that there was still no room service and we

rinking ) in rooms, room service eyewateringly expensive for mediocre meal

room service options are a bit lacking, especially for children options

on arriving late back one day, to discover no room service.

clean apartments with good room service

the breakfast was good and the serving ladies tried hard to keep everything replenished

complimentary breakfast is a great way to start the day--so convenient

was very accommodating with arriving early with two young kids

he offered us breakfast as we waited for our room to be prepared because our flight got in so early it was long

the courtesy of the staff and excellent room service. the ice machine.

breakfast is available and room service was provided daily

great beds. very helpful staff. early check in and breakfast. early checkout breakfast to go.

wifi, which is supposed to be included, was constantly turning off; i couldn't make zoom calls or

spot on the main street of reykjavik, with a great breakfast and absolutely lovely staff

very kind about offering room service items like milk and extra coffee, and really helpful at the front desk

it is a very expensive hotel & if guests want a full room service it should be done, we requested this on the hotels own form on arrival but it was not

lack of room service options

room service menu was very limited and kitchen closes way too

not even explain basic options for the northern lights tours, and said to check online - to no room service and very cold and unwelcoming atmosphere in general

typically very good hilton breakfast. plenty of room for parking. good food from room service.

feel room service and the service fee should be included in the booking fee

room service food was surprisingly good

both room service and vox restaurant were under par

no room service after 9:30pm.

great room, lovely breakfast. also really enjoyed using the spa facilities

spa treatments rather expensive

i liked the location, breakfast, spa facilities.

very clean, staff very helpful, gym great, location absolutely perfect!

was an extra charge to use the pool, sauna and jacuzzi, more than $50 per person per day

we used room service

the breakfast was nice, plenty of options and the room service food was exceptional

a long excursion that keeps you out all day and returns you late then you might just be left with room service

room service, while pricey, was efficient and the fish and chips were very tasty

offered room service

restaurant & spa onsite and room service available

room service comes from their in hotel restaurant and is also good

great location. restaurant & day spa onsite, room service available. comfortable beds.

very comfortable room. great room service. walking distance to everything. good breakfast.

great location in the centre of reykjavik. restaurant & day spa onsite, room service available.

i like doing room service, that was not an option while i was there

room service would ve been nice after a day of exploring and you re looking for food/snacks

on our last night we had room service and we loved our dinner

they don t have room service

the spa area was beautiful and relaxing

the room service poor, the room dusty

room service not worth the money

hadn’t noticed there was no room service because of the renovations so that was disappointing

we called room service for fresh milk for our coffee in the morning and the staff were really accomodating

was no room service - a shame as some of the tours finish late and we didn’t fancy going out for dinner

little cookies in the lobby were a great bonus :) very nice bar area and great bartenders, room service was great also and portions were very big

no room service and

i hate that you didn't get room service late, or not at all depending on what you order.

ry proactive but perhaps that's down to the

no 24 hour room service

no room service / restaurant. only breakfast

we got in late our first night, ordered room service, which came within 15 minutes

plenty of chairs and good room service for cleaning

has a good location, but they don t have room service

the spa is awesome

am still waiting for a response for my refund as i was overcharged for a room service meal

breakfast was lovely - looked compact at first but you had everything you needed and all fresh and

very accommodating, early check in was great

wifi is above average in speed and reception

having on-site parking was much appreciated