clean & comfortable, staff pleasant, good breakfast & nice pool that my granddaughter enjoyed

breakfast was also well

the location was great and parking lot well lit

parking is sometimes a problem

the location was great. very clean, even during the remodel. breakfast was excellent.

the lobby, lounge - bar design just marvelous

we ordered room service from the hotel restaurant, and it was wonderful.

ample parking, very cleanly, friendly staff, comfortable bed and room. room service was great.

no room service

pool was closed for the majority of our stay

we sat at the fireplace and relaxed while the kids played cards at the

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

breakfast was not what we expected. it was cereal and make your own waffles. no hot breakfast.

there was a gentleman in the parking lot picking up all the cigarette but on the ground by hand from lazy people not dispensing

wifi was terrible had to use my hot spot

greatly appreciated the fact that a microwave and fridge are in the room and plenty of free parking easy access to and from downtown or airport

excellent service from the front desk to room service personnel

terrible bed. no room service.

two room service employees kept trying to open my room door when i clearly had the chain attached so i

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

lol. to cold to use the pool right outside my door, lol

it also had a very clean pool and a great breakfast, so we were able to keep everyone entertained and fed

a two bedroom which i was surprised was actually two separate bedrooms plus living room and full kitchen everything was impeccable and user-friendly and a decorated very nicely

bedding, large pool and hot tub, good free breakfast with waffles and hot foods, convenient parking and elevators, mostly friendly staff, dog friendly

bthe staff is friendly, the breakfast is good, and the room is nice and clean

breakfast wasn t the best

the beds and pillows are pure comfort. room service superb

tried to contact guest services and room service but never got an answer

not a lot of space in bathroom. no room service menu.

timing was off and it would have been better if there were room service but overall very

lack of room service

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

room service was right on point

room service closes early

room service is not available in the morning nor afternoon.

room service was quick and easy to use

rgotten

no restaurant, no room service and morning special about this hotel.

room service knocked on the door at 8:30am even with a do not disturb sign out.

d fall off account, however i was never informed it would be on card)

$22 parking fee, undisclosed $35 fee incase you order room service

would like to have vending machines for snacks or room service.

was no room service, and the shower door could swing in either direction so it didn't close tightly

i called down to room service and i wasn't able to get in contact with anyone.

food choices on room service

location to my event. hotel was clean and the in house return and room service was excellent.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

pop up bar was great and the staff was super friendly

dark room, small, bar limited, no room service, no info in room bout services.

we did not have a mini bar in our room

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

room was great, bed was amazing with different comfort pillows and room service was wonderful

the dinner i ordered from room service was just fair.

we had one night we just felt like going downstairs for food, and yes, room service was available

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

room service menu could have more variety

room service was very very slow

we ordered room service one night and it was great other than the caesar salad was not edible

we enjoyed the friendly staff, and the room service as well

room service delivered a complementary cake for my husband

a little sad not everything was open

no evening room service and limited breakfast room service menu

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

room service was also prompt and delicious

room service was polite and on time as asked

great breakfast via room service

room service was awesome

there was no room service available & the restaurant was closed due to covid

the style was amazing. room service top-notch.

the room service food was delicious, it was fast and delivery people were really good

rooms are small, no available local area information or for room service

room service, warm cookies, and an indoor pool!

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the desk for items they gave

was included with price but didn't say it did not include room service needed to be more

was told there was room service available 24 hours

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

way room service was served

room service did not freshen up our room sat -monday

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever came to take it away

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

also room service food was great and fast

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

no room service

room service provided

no room service

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of