the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

room service was ridiculously over priced and my creme brulee was runny

room service was excellent on time hot and delicious

ordered room service a few times and the quality was inconsistent

chef accommodated food sensitivities and dining room service was excellent

room service was pretty slow the first night we were there and the food quality could use a little

hotel market would be great, we got stuck twice with nothing to eat because restaurant and room service stop at

use a few more lower priced & less fancy room service dinner options

no room service after midnight.

we really enjoyed the in room service from vista 18

our family had breakfast by room service at first for the convenience, and then the next day because yum

coffee machine in room wasn't working. room service phone line wasn't working.

dogs no room service

your staff were exceptional - very good to our children. great room service and quality of food.

room service was delicious we ordered breakfast in bed

walkability, indoor pool, room service and restaurant and staff.

room service was quick and very average food

lcd television with cable channels food & drink - refrigerator, microwave, coffee/tea maker, and room service sleep - premium

the room service 'tip' of 19% is already added to the bill, plus and an additional charge for 'delivery

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

of room service

the location was great, we had a wonderful room service dinner.

the front desk staff and room service server were friendly, professional and helpful

breakfast food was varied, but a bit soggy/poorly cooked compared to the paid room service we ordered on the following morning

room service was prompt

no room service (food) (-)no room service. no dental kit provided. was told to go and collect it from the reception desk. (+)the location first of all. the breakfast was excellent. room service was prompt and efficient. (-)i wish there was an actual restaurant in the hotel so we could order room service. (-)no movie channel or room service to pricy (-)room service for cleaning was not good

breakfast in the morning was excellent each day

liked that the continental breakfast had fresh fruit and kids enjoyed the toppings for the

sometimes i woke up to kids being loud & crying. you could hear through the walls at times.

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

room service was fast (delivered before time promised) all the meals i had in the hotel were (+) bonus was the room service was really yummy (+) room service was impeccable (+)room service (+)helpfulness of staff, facilities, room service, location, restaurant (-)room service was slower than billed, but excellent when it arrives. (+) ordered room service and skip the dishes (-)room service ended much too early at 9pm (-)room service, got our order and one of the items was no where up to standard (+)the food was fabulous although not a lot of selection from room service however the courtyard cafe was an excellent place to get reasonably priced breakfast

swimming pool and facilities was great for the kids

the gym-pool booking could be set up better.

the staff, the location, and the bar for happy hour

i loved the coffee shop, the pool, the staff

room service was not wearing face mask

stayed 4 days and, as expected with covid, there was no room service each day

sorry hotel staff) to check out a few minutes late for our room service breakfast

and coffee was provided - but no milk, and no english breakfast tea, although one of the room service staff got me some out of her own kindness one day

room service was cold and one order they forget a part of the meal, and utensils

we didn t get any room service during our stay

no room service for three days.

poor room service; breakfast service and quality not up to standard.

bar facilities or food room service so meant you had to go out again rather than stay in the hotel so with children this

was very good as we had a good variety on all 3 days of our stay - was very nice to have room service on all 3 days of our stay as this was not the case the last time we stayed - room

there was no buffet breakfast nor room service for food and beverages

of room, very clean, room service was excellent

the front desk stuff and room service professionals have been wonderful providing what we needed

room service breakfast wasn't as instructed

really wish there was a hot tub in the hotel and would love it if there was an option to get room service although the restaurant closed at

no room service no hot tub

they checked us in early which was lovely and the room service staff was charming and delightful

it was great. loved the breakfast room service.

room service food very expensive .

otherwise we could dial 0 when we got to the room and we may or may not be lucky in getting room service

there is no room service the hotel should offer brewed coffee in lobby for paying guests

available on site breakfast available via room service; reasonable prices bar tender very helpful as vending machine empty, provided soft

room service is efficient

first time in my life that we ordered room service

like room service, especially on arrival

and room service did not come one day but the front desk staffs make it up for us

usekeeping) none, unless you ask for it each day

room service was amazing, and overall we really felt

room service

new rooms. staff was very nice , the restaurant breakfast was very tasty and amazing atmosphere

pool and gym room service

after terrible night tried several times but couldn't get through to room service so we had to do without a

room service was thorough

pool and gym you can enjoy too

should be a no diving rule in the pool because the kids kept getting splashed on which was not fun for

massage, pedicure and manicure services at the spa, and ate at the pub and the restaurant and got room service

- the pub, international special request for an anniversary, staying at the resort and room service/transportation assistance

which never happens here but it shut down everything including room service

well as the great chinese and dockside cafe just moments from the resort)

good room service, amazing bed and views! loved the in-room spa tub!

a bit noisy in the mornings and the picture of the pool looked bigger than it actually was.

a chemicals

pool was only open from 10 - 10

wifi signal kept dropping and sometimes could not be detected in our room.

i started leaving through the library parking lot, which might not be kosher but done respectfully, didn't seem like a problem