was under renovation pool was closed and bathroom light wasn t bright enough to shave with but looked

had a suite and a studio as we had 4 adults and 3 kids

large well lit room easy parking. pleasant staff 7

it was clean, free breakfast buffet,and friendly staff

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

but my lazy self would always love room service

room service after requesting

they didn t have room service. you have to request fresh towels.

room service is not an option but they have an excellent bar/restaurant on the first floor or have

room service was awesome!

the fitness room was also good size and had several options

outdoor pool was closed. having an indoor pool for kids would have been best.

breakfast wasn't the best quality

my kids liked the suite store

breakfast was not up to hilton standards

room service was good as well

room service breakfast was awesome

no room service no housekeeping

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

my room service meal was cold and they forgot to include my beverage

very nice breakfast facility

location, staff, cleanliness, indoor pool, late check out option!

kitchen area was a bit beat up- but clean and for it being a hotel i thought pretty darn good

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the halls all night

booked a room for 3 with two kids, but only one bed was ready, the sofa was not prepared and there were no sheets when we

location , room, restaurant was amazing .. room service, the location

room service messed up our order, fixed it, but left our tray out side our door for two days

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

room service was a little slow i called and order extra towels it took over an hour and a half to

room service was quick

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet and subtle so as to not disturb you, the room was well-equipped with

never had room service clean the room while we was there

you had the choice to either have room service or not, which helps the environment

the rooms were very clean with room service everyday that we were there

we were walking distance to 4th street and enjoyed our breakfast before 11am checkout

no room service

the mimosas and breakfast were great, and the room service was good.

room service works perhaps every other day, definitelly not daily

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn t get to swim in the pool it was a little

the pool was closed because of the virus but understandably.

breakfast made to order clean pool the kids enjoyed

did not eat breakfast.

no breakfast do too cov 19. the staff was very nice.

me kid of residential camp/project

breakfast is not free.

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

room service each morning was great! the room accommodated 5 of us nicely. great location!

room service was excellent

still not staffed enough to offer room service.

room service was delivered in great time

so if you want room service or just call front desk you couldn't

room service beating on my door 2 hours before check out.

restsurant hours no room service no concierce access

lots of extra charges, parking, wifi,etc. restaurant not open, no room service.

a hotel this large and priced at this rate should definitely offer room service

we called for room service for extra towels never got them, and even though we moved our car from their parking

there was no room service but the staff was wonderful in the facility

that bar and breakfast were not available

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

had a king), bathroom was good size, restaurant was slow, bar is small but friendly, hotel staff are friendly, not very sound proof, parking sucks if you

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but helpful and we

difficult to find food late, other than room service

as muchnas i paid i would think room service would run 24/7 but it stops at 2am

bed, room service, style, music.

room service when used did a great job

room service was impeccable and honestly a good value for a luxury hotel

very negative experience with a staff member when ordering room service

no restaurant and no room service. no explanation as to why it was closed.

location, ambiance, great room service

breakfast was a very good price for in room service

was no room service and the phone in my room didn t work

room service was not good. food service took a long time

everything was excellent. from front desk, room service, and breakfast.

-60 minutes) and it was just ok

spouse and i ordered room service for dinner

room service option was a plus. rooms and hallways were big. lobby was grandiose.

we tried to order room service for breakfast and they lost our order then we had to wait almost 45 minutes for valet

the hotel offers room service but room service was paused

hotel provides no in-room information about its own restaurants

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

wish that room service had been available

limited room service hours

the hotel was being remodeled, so it wasn t extremely clean. room service was lacking.

i called the reception for room service to carry my luggage to the lobby from my room, and the receptionist said there is no

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have several things on the menu

i really enjoyed the amenities such as the bar, pool, and room service

room service breakfast (eggs, potatoes, bacon) could have been better. (+) the fresh towels and daily room service are a nice touch (+) room service was prompt and friendly (+)t wait to try the room service on our next visit (+)beautiful hotel not fully operational because of the pandemic. had to use room service. (+) service was excellent, from valet parking to check in to dine-in brunch to room service late dinner (-) maybe thats not a thing these days to get room service (+) after all fees and $18 room service $24 per night parking (-) they gave us coupons for a few free drinks and room service breakfast (+)check in, valet assistance, restaurants staff, and the ladies for my room services.

the location and free wifi.

bar was only open for 15 minutes post-concert

a business traveler my basic needs are bed, desk and wifi

also, there was zero parking due to some kids thing and the building next door

door never locked and was not fixed when i asked, had to keep our belongings with us, breakfast was very mediocre, and staff never did housekeeping, would have to go to desk for towels,

need darkening shade for window on 3rd floor with a bright light outside. breakfast was cold

this was perfect, right off tge highway and tge breakfast was good

could of had a better breakfast for everyone no eggs or bacon for the kids

room service did not come at the time we designated for them to come

price for room service

the property was beautiful and clean. friendly staff. great room service.

the chef. the chef corrected our room service order personally.

she is the helpdesk and the room service and the security and everything else

at all no clean towels no room service , room was nasty & dirty

was very friendly and our room was spacious with a stocked kitchen

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

like the space kitchen but no utensils or dishes due to coronavirus free laundry

private bedroom and the kitchen and all the supplies that went with it