the kitchen was packed with quality food and drink items-most of which was included in the price

laundry in the lodge was exactly what we needed mid-trip to wash, relax, drink, and reset ourselves

the outdoor spa was heaven

room / suites with full kitchen areas, hot tubs, log burners and more

our friends had a spacious lodge room, with a fully stocked kitchen, living area, hot tub, airy loft and a cheerful wood stove to enjoy

comfy bed. room service was lovely

was excellent, probably the best family room we had stayed in, the food was excellent and the room service easy to use and totally flexible

that i couldn't get room service

room service is pathetic as best, the person just picked up things which were on the ground

view at breakfast free parking and wifi room service dinner

had room service for dinner

comfy bed in good sized room service really good from everyone great restaurant menu choices that tasted amazing easy

luggage through the gravel parking lot

location, stunning views, cosy bar and excellent food

the bed is too soft and you have to carry your luggage up the stairs wifi is weak in the room

restaurant layout, limited menu, no room service.

room service could have been better

inconsistent room service

room service menu needs work if you wish to have a quick meal, before going out

were unable to use the bar or restaurant for breakfast or evening meal however the staff offered room service which was fantastic

we also ordered room service for dinner in which the staff were more than happy to send to our room and it was

mily run); good food; relaxing place; ample parking

plenty of parking

very convenient location and easy parking

picturesque location, clean, comfortable & good parking.

the towels had a strange smell and no room service on our 2 day stay so they were not changed

the location is lovely, and the kids had a great time we even managed a small bbq by the pod

bar prices changed sometimes, the same girl charged me different prices for the same 2 drinks when

peaceful location stunning views with a small beach. good parking facilities

good fusball for the kids

was no room service.

no sauna and no daily room service

the staff were all lovely and the room service was super quick!

no room service but luckily we caught the bar while they were closing up to get some drinks

we liked the fact that there was no room service during our stay but you could easily get top-ups for coffee etc, which meant you

no room service for drinks.

room service was not matching the overall hotel quality

there was no room service option and food strictly wasn't allowed in the bedrooms

room service and disappointing absence of late night menu

room service would be an extra for this hotel in the long term, but even here the staff made

football on in bar but you had choice of other seating areas

the bistro delivered room service meals and the food was superb

mfortable) or all night room service

the staff ud83dude03 and the room service lovely food

barbara s is awful

bed was comfy, room service available (we were climbing ben nevis and were late back so missed our dinner (+)3 adults) which had top-notch decor and maintenance, great location, excellent dinner served via room service, and helpful & friendly staff (+) i ended up eating in the restaurant my first night, and then i ordered room service the second night to get some work done (+) room service was fast and the sticky toffee pudding was exceptional

the room is a bit dated, should be renovated, no spa or gym, checkout is too early at 10am, wifi doesn't work all the time with fast speed etc

room, extremely welcoming and helpful staff, restaurant on site and good location with parking

parking, room has everything you need, restaurant

wifi connection was not good or consistent.

unfortunately the room service was cold

15am and they did not offer room service so had to come from the outside building which in itself is a maze to navigate

crockery and cutlery from 1st night was not tidied away during room service following day.

the bar closed at 6pm which meant no glass of wine with dinner so it was easier to order room service and the staff had no problem sorting that out

no option door hanger to say donotdisturb / no room service today

was no room service, thats a huge disappointment for a five star hotel

the restaurant and the room service were wonderful

, the staff were superb nothing was to much trouble and so friendly and welcoming, we got room service outstanding, and so was breakfast i will highly recommend it to everyone, we will

the room service is not available to the rooms located in front of the walled garden

had a lot of room service and chef went out his way to offer vegetarian options

no hand rail to assist room was not made up until 6/7 in evening and on two occassions we had no room

they cannot possibly achieve all that needs to be done in terms of room service and hospitality in the restaurant and bar

the hotel staff were very friendly and attentive and offer very good room service, which meant we could really relax and enjoy sitting out on the balcony

bathrobes ,slippers) were provided

receptionist took a room service order for a 2 course meal as soon as we arrived at 9pm after climbing ben nevis

plenty of car parking

good choice for breakfast

bar was very small but we were only folks in it so was fine

dog, scruffy at rear car park, out front was scruffy and old fashioned, random mix of furniture, bar area no windows and small, 30 fee for taking dog, orange cordial at breakfast not fresh

food and breakfast were very tasty and of excellent quality

food is excellent whether bar lunches, dining room dinner or breakfast

really comfortable. great staff - thank you breakfast ladies! superb food

breakfast good

food is amazing, both dinner and breakfast

breakfast was superb - as was all the food - culinary excellence

and our kids had a wonderful stay and would highly recommend this place

parking is on a slope, so a little tricky.

lovely bar to relax in after dinner, living room with a cosy fire to have a drink before dinner and the

there is a restaurant a cozy bar and a library room

location was perfect just walking distance to the center, the facility was very nice including parking and a lounge with board games