cold pool water

parking lot is very dark

parking

breakfast was substantial!

good breakfast, lots of places to eat nearby. supermarkets and etc. very close.

good breakfast

nice room, beds super soft, great price conveniently located close to casino!

i don't eat breakfast. the location was great!

breakfast could have had more selection, or more food period

free wifi and breakfast.

was extremely comfortable, great channels on television, nice highway view, room service was

breakfast was good and there were a lot of entrances that were convenient for where our room was

having an early check in available was great

website said it was pet friendly, but no fees were stated anywhere

kids loved the pool, and we enjoyed the jacuzzi in our room

breakfast wasn't what i thought

it had a very small parking lot. we shared lot with another hotel

the parking lot ajoined another hotel's parking lot, and even though there were posted signs saying not

everything was awesome beside parking

didn t like the parking arrangement and no elevator

very nice like the loan station and free laundry mat

full kitchen

we took advantage of the fitness room and the little grocery area

laundry facilities, kitchen size and it was stocked with dishes

there was a little kitchen in the room, which was a nice touch

the pool was small

great. perfect breakfast to get started for work.

very clean and breakfast was great. kids enjoyed the pool.

heated pool was chilly

my kids enjoyed the pool and my husband loved the gym before his day started: we were also within minutes of our family that we came to visit

room service did as requested

the staff / room service and food was exceptional and the coffee at breakfast was excellent.

the room service prices were a bit high.

with covid still active a request for room service was needed

clean,nice staff,awesome room service!

no microwave in the room. with kids you need a microwave

i was told that the pool was closed but a couple hours later i saw some more guest in the pool

are horrible and had to pay extra to just get the breakfast and then there be nothing that the kids would eat

even an indoor pool

kids alright going up and down hallway, room was not clean no trash bags in n trash cans

was a large group of soccer families and the parents did not keep an eye on the kids

my kids love the swimming pool and it was clean and the kids had a blast

the guest kids in hallway unsupervised

breakfast. cleaning staff should keep opinions of management to themselves around guests

breakfast and pool were great!

great price , pool was good and room was big

there were several parking spots taken by people tailgating and

the pool being open until 12am was nice as well since we had something going on earlier in the day, t

when exiting the parking lot you scrape the bottom of your car.

e week apart) for therapeutic movement in the pool

quite room plenty of parking

parking lot could have been cleaned of snow better

parking could be better

parking lot arrangement was a little confusing, partial because waffle house is located right in

parking behind the facility felt a bit isolated

rooftop bar has a great view

bar downstairs rooftop bar upstairs and the bowling alley

parking was accessible, but not that easy to find a close spot since we arrived saturday early

easy street parking

our room was a couple floors above the street-level bar which has outside tables

we ordered room service twice, and each time the food quality was not that good at all

that was kind of inconvenient for us in particular because the room is already very expensive and room service obviously isn t free

potentially more options on the room service menu

room service menu was really limted

staff was helpful and room service was delicious

staff is beyond wonderful, we came in at midnight from our concert that we went to and the room service and restaurant were closed

valet too laid back, room service took an hour from order to delivery; not impressive!

ordered room service for dinner

room service was not good not many choices at 11 pm ordered the chees and meat snack and it was

room service was confusing to deal with and somewhat curt.

we took a look at rooftop bar but did not stay

breakfast was lovely .really good quality and lovely staff. rooftop bar was great

relatively new establishment with good breakfast options

there is a great rooftop bar, that is hopping in the evenings and a restaurant downstairs for breakfast lunch, dinner or a drink at the bar

our room was handicap room so bathroom didn t work well no continental breakfast

was closed for a private function without prior communication and then it took over an hour for room service to be delivered

room service was a little on the pricey side

the lack of daily room service such as emptying the trash, new towels, or a bed change

i also hated that we were going to get room service for our daughter and she just wanted wings and a pepsi and with your automatic

the tv wasn t working and the qr code to order room service wasn t working either.

no room service

parking garage was expensive, no room service and a dresser drawer in our room was broken

i like the location, it was quiet we had good room service

was a little more expensive than i thought it should be. they didnt have room service.

we ordered room service and came down for the free breakfast

i was supposed to get extra pillows and never got them...room service was closed :( (-)didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu which was very sticky (+) no cleaning or room service was ever offered throughout my 4 day stay (-)the room didn't have much lighting. having to request room service the night before was strange. (+)i enjoyed the breakfast, room service, and architectural details.

kitchen chefs

clean nice property good property good sleep great breakfast!

room was spacious with added bonus of kitchen area

nice pool

2- they did not provide daily room service as

everyone i encountered was so pleasant and helpful, from the valets to the front desk to room service

the room was fantastic and the room service was prompt with wonderful food

a room service tray sat in the hallway almost all day

room service advertised but not available

the room service was good, but the food wasn't anything great

the staff was perfect. so helpful from parking, check in, and room service.

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

i had 2 room service meals and they were

love the bar and great food.

was on main floor and super noisy, no hot water, room service was early, we sat for 20 minutes in the restaurant without even getting our order

room service stopped at 11pm and breakfast stopped at 11am

no pool, room service, restaurants open, etc

there was no room service

ice machines didn't work. no room service, parking. a/c very noisy and disrupted my sleep.

something happened with the room service on the last day of my stay

room service wasn't up to par

as well as they did not have room service

no room service at night; was not able to receive a new set of sheets after accident

in green room service - not requiring new linens, towels every day- yields $5 / day food voucher

there was another entree or two to choose from room service for vegetarians would be nice to have bamboo toothbrushes and other more eco friendly

i loved the vallet, the staff, room service, everyone was great

everyone from the front desk to room service, bars, restaurant was very helpful and courteous

what a beautiful place to stay and relax . room service was perfect. everything was so tasty.

room service price was outrageous