more parking.

there are coin op laundry machines on site and the breakfast is pretty decent for a motel in this class

fence on back parking lot would be good

great room. comfy bed. great breakfast

laundry was cheap, $1

it's quiet, and there's a laundry option

nice big kitchen and full size refrigerator

there is a kitchen table with 4 chairs, but no other place to relax other than the beds and a small patio

easy parking

parking is on the street and first come, first serve

we barbecued, swam in the pool, and soaked in the hot tub

the breakfast was better than the hotel website indicated

i also enjoyed the breakfast, price was great

the outdoor pool was not open yet. it's seasonal.

iendly, clean), breakfast, front desk!! sofabed was comfortable.

had to pay for parking and they started charging 20% gratuity for room service

since room service isn't daily, there needs to be hooks or handers for towels in bathroom.

covid-19 limits your accessibility and room service.

missed having regular room service, but i get why.

room service is only every three days however you can request pretty much anything you need from

our stay, no staff member checked in to see whether we needed fresh towels, housekeeping, or any room service

the rooms are a good size. the room was very clean. the room service was ecelet.

had to ask for room service and had it only 1 day after asking twice

the room service so nice after long day

warned that there was no room service if the stay were less than 4 days unless you requested

did not experience the inside of the restaurant but we did order room service from there one evening

room service knocked on my door starting at 9:30, again at 10:00

would have been nice to have a menu in the room and be told there is room service and to know what is nearby to do and eat

easy access and parking

it has a nice little bar too

from front desk to room service, wonderful and kind

wifi did not work at all

super clean, great breakfast

and helpful front desk managers; the breakfast was very good - many options and all well stocked; comfortable bed and great

noise from outside pool could be heard in our third floor room.

room service delivered later

we ordered room service breakfast one morning and it was quick and delicious

bar and restaurant on site and offers room service

the attached restaurant also provides room service for the hotel, we had their breakfast one morning and it was very good

room service was excellent as well

room service was fantastic, service impeccable and great location.

and room service is only upon request

lobby is nice, the driftwood bar is excellent and 24 hour room service is extremely rare these days

style, friendly courteous staff, two restaurants on site, snacks and drinks in hotel room, good room service, quiet clean elevator

no breakfast included, no room service for food delivery , paid parking in different building.

i didn't get room service from cheryl's on 12th but it's a great substitute for on-site room service based on

they do room service delivery s also

wifi cut out.

laundry available in the building and reasonably priced

nice to have a small kitchen facility

no room service despite it being advertised

room service due to covid

is no room service no please to eat breakfast and for cleaning the room i have to call before 24

room service is only for breakfast

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

was no room service from the restaurant downstairs

no mini bar or room service

room service, parking

there was no room service on the menu for the hotel at the room was not correct

room floors are not carpeted, shower area has no curtains so water splashes all over the floor no room service

room service not available after 4 pm.

also, room service comes from cheryl's on 12th

i enjoyed the room service, french toast was yummy

ordering room service from there was easy and we were given menus at check-in

the shower was modern and water pressure was great, hot water and i really appreciated that room service was only on request

room service or amenities like complimentary toothpaste packets

room service prompt and friendly

room service was great and the food was delicious

there is no room service and housekeeping is every other day of your stay

ordered room service for kids and they loved the food

room service menu and the lobby needs a restaurant and bar which is open always or late

my only critique was that it was not clear that tip was already included on room service when i paid online so i tipped twice

room service food was nearly inedible

they have a lovely indoor pool & jacuzzi and a large fitness center on the 19th floor

loved the pool/hot tub/gym

even the food from room service was good (which never happens) (+)conveniently located, cute and chic lobby, close proximity to restaurants, room service was via text which was very (+)fantastic staff. all the amenities. 24 hour room service! the view! (+)excellent room service food, staff helpful and friendly (+) it's a lovely hotel- just don't like the fact they use boxes for room service, but other than that- superb (-)restaurant currently closed - lots of great dining options nearby, but room service would have been lovely (-)room service is quite limited when it comes to the selection of food (-)room service skipped out one day. (+)room service meal was just average but delivered in timely manner.

that the bar attached allows us to bring drinks to room which is a must for parents of younger kids, probably if any age really

lobby area, gym, size of the room. everything spotless clean

wish the gym was little larger - i was hoping for some kind of weight machine instead of free weights

sed on availability), umbrellas ready to go incase

restaurant had limited options in food and liquor, plus, no room service.

the room service qr code link was impossible to navigate

we scanned the qr code for room service the next morning and the qr code was not working - we tried both our cell phones

4) we asked for room service on second day and no one even came

prices of room service and the prices of food at the restaurant were a bit more than i expected

cleaning woman didn't clean our room the first night & room service was a little limited

front desk was very rude room service sucks valet is expensive

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

declined room service for the day but the maids tried to enter several times to clean the room still

clean central location courteous staff in room service

small parking lot

wifi was included

free wifi but couldn t connect my gaming system nor would give me the number to call the support to

private parking, soaps in bathroom

lobby passthru) parking at door

great location and very friendly staff. free parking was also great!

early check in

no pool. the parking lot was small so getting in and out was a tight squeeze for some spots.

the parking

wifi was fast and free. the guy was nice. the area wasn t bad at all

we were looking forward to room service, however, it was not available during our stay

a hot tub with the pool; wish there was room service; pool open later than 10 pm would be

only one restaurant and was closed on sunday and monday. no room service.

5 star hotel with no room service

no restaurant, no room service

difficult to valet. disappointing to have to request room service the day before.

their restaurant was completely shut down due to covid, but they should have at least offered room service instead of a coupon card to one of their other property's restaurants far away at the

room service was very quick

restaurant and room service is not in operation

room service was invisible while providing great service

great room service

normally would have great room service if not for the china

we had great room service, ate good food and enjoyed the staircase museum

beautiful rooms and lobby. room service was very quick.

used room service and meals were very good and not too long wait time

) the room was incredibly clean and well maintained with room service available from two restaurants

the imperial restaurant had an excellent brunch with option of room service

no restaurant on premises. no room service for food

lots of room service and dining options

could opt out of room service and get a $5 credit at your honour bar

large bathroom. very fast room service. delicious eggs! friendly and helpful staff.

the room service was great

room service arrived 20 mins late and not very hot and was missing the toast

room service specifically

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

also, service fee for room service - don t like

room service food was terrible.

arrived friday night and room service would not pick up despite me calling an hour before room service stopped

i loved the food from room service as well

room service was not up to the mark in cleanliness

room service hours seemed limited

room service was quick and my burger was delicious

room service was great, quiet nights. never heard any other guest. great staff.

staff was friendly i liked the text option for the valet and the room service menu/order

i did not order room service.

no room service

and it never occurred to us that a kind of chi-chi hotel wouldn't at the very least have bad room service

there is not room service to clean while you are staying so don't expect your bed to be straightened up or dirt

room service ends early, so dinner isn t an option

empty body wash in shower. no maid service. no room service available.

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

they messed up on my room service breakfast

super clean. friendly staff. bar had some unique cocktails and decent food.

early check in, price. nice room. friendly staff.

room service was not over priced

friendly accommodating staff great food in restaurant and room service comfortable bed

room service was fast and the food great

covid times...no restaurant, no room service, no cleaning service,and no gym.

room service was difficult to get and was not picked up in the hall all day

room service was really good

for incidentals on a credit card upon arrival - especially if a guest is not going to be using room service etc

excited to try the restaurant since we received complimentary drink tix and the idea of ordering room service too but we missed them since they are only open for a short time

also they charge a bunch of fees for room service and also city taxes and another tax every night

and mother's bistro for room service can't be beat