for example, the airport shuttle doesnt normally run on sundays

the staff is friendly, there is an airport shuttle, swimming pool, hot tub and gym

laundry available 24 hours and gim room is perfect

the courtesy airport shuttle was not available to us and we had to call an uber - this again was due to staff shortage

free shuttle

did not eat breakfast, but did order room service

room service did not secure the door the first day they were there

i ordered room service and it arrived quickly and was wonderful

did not eat breakfast, but did order room service

parking isn't ideal for someone with a mobility issue.

area was a little sketchy and room service must have opened the door to our room 5 times to clean it when they knew we were still

area and room service was very pushy about trying to clean our room still 3:00 hours before check out time

housekeepers could of cleaned our room or asked if we needed room service

was cold first night, second night it was warmer, rugs were stained, room service never cleaned the room the first night, no decalf coffee in the room, carpet in

no wifi network on 3rd floor

the advertised free breakfast was nonexistent.

the stairs. no breakfast. security lock broken. a chunk of the floor was damaged.

it s calm ..the pool

personel did not want us help with wifi

i had to log into wifi regularly, it didn't stay 'on' throughout my stay.

that was flaking apart, french toast for breakfast was soggy it was practically a soup), ordered room service for dinner at 4pm and told to place tray in hallway tray remained even after i checked

we went down and complained about no room service

liked the fact that it had a restaurant, room service and bar/lounge

no room service. i had to go to the front desk for my necessities

convenient that it had a restaurant and room service at the location