the only downside was they don't have room service.

everything was great except they didn t have room service

no room service

the room service is not available

they dont have room service.

no air conditioning, no room service, bad wifi,

o choice ) the hotel smell painting there is no room service even i stayed two night i have met the room service lady and ask them to clean my room

under painting no wifi breakfast is very poor

the hotel was noted to have a restaurant and room service, it doesn't

always friendly personal, also at breakfast and reception and room

didn t like not having room service until 5pm especially since we missed breakfast and wanted to order something for the

good room service

service level not upto hilton standards. room service closes early.

room service non existent, breakfast very poor when i'm used to hilton tangier.

there was also one day we had to pay for the coffee, eventhough room service had forgotten to leave coffee/tea bags in the room

the location is messy, access to main door and parking are challenging, the hotel looks quite new and great

breakfast amazing. reception staff very responsive. spa was immaculate.

the guys in the reception were really nice and helpful. closed free parking.

1. parking 2. silence

the breakfast

convenient parking

good parking

also mohamed who provided a welcome assistance at the restaurant and superb room service

breakfast was average, gym and pool was below expectation for a 4 star hotel

breakfast could be more varied

option in breakfast and hotel gives only one water bottle in room

breakfast buffet was good with a smooth decent coffee that for once doesn't rip your tonsils out

fattah and abdellah, as well as the entire team at the reception, restaurant, housekeeping, and room service, who all showed great respect, courtesy, and hospitality

finally, really liked the breakfast hahaha delicious

very good breakfast, good bar, rooms are not big but are comfortable, very clean and very friendly and

breakfast at the hotel very basic; coffee & toast only

the breakfast buffet wasn't good. not worth the money

room service got our order wrong

i ordered room service twice due to ramadan and it was nice and

the bar man and the night room service staff have excellent customer service skills

we had room service dinner, the chicken tajine and harira soup was delicious

the room service achraf, driss

new hotel. friendly stuff modern design good breakfast

breakfast was nice and delicious

breakfast could be better. more eggs options

i only tried the breakfast, and it was delicious

excellent location, staff, good breakfast, quiet, and very convenient. returning guest

wifi stopped working 2 times during my week long stay

the wifi was down during my stay.

t ok)

no wifi on 2&3 floor, shower drain was slow

strong wifi signal

om service)

staff at the front desk , room service and the staff at the starbucks i really enjoyed the staying and that was my second

the room service food is below average

we called room service several times and the phone just rang and rang and rang and we were not aware that we

we did not have breakfast at the hotel so can t judge except once

the menu for room service could be a little more varied

he was quick fixing the worries i had about the 1st room i was given ++24h room service

room service very slow , otherwise this hotel best one ever

the location is difficult to reach if you are driving the prices of the room service are high.

we didn't like the room service

location nice size room , good room service , staff very good

breakfast is good with many options

the breakfast buffet is excellent the staff are nice and professional also friendly

very nice stay, tidy and good breakfast.

nice and comfortable hotel. good breakfast.

and on bathroom floor and floats to inside the room too, paint coming off from the walls, they do room service but dont change bed sheets, pillow covers or even blankets all you d find used by

room service is not satisfactory

wifi stable for most of the time

the wifi signal was not good, but when you get some the internet was good

nice place in the centre, with the great breakfast

the luggage porters and the parking man are wonderful, very kind and friendly

wifi was weak.

was perfect the team, the service, and the breakfast soo delicious i really recommend this hotel

the wellness center and the pool are highlights, and the overall atmosphere is both calm and luxurious

were in this hotel at the very beginning of our trip all over morocco and after 5 different spas we can say with certainty that it has the best spa in all of morocco

room service was quick and value for money

pleasant, welcoming, room service, know what you needs, smiley faces, comfort and convenience

room service was quick and supportive

food was tasty and we got room service twice

and explained the room properties clearly and the check in and out was very smooth with good room

definitely didn't give him

spacious room with balcony, good room service.

m also a woman) on the room service phone to ask us out

no facilities. no restaurant to offer lunch or dinner. no room service. small hotel.

this guy kept calling my female friend and myself

staff for room service for available

room service staff

live station for eggs to order could also be added room service could be a welcome

comfortable and spacious room, good city views, nice bed and good wifi too.

the condition of the room was bad and the wifi didn t work well on the 5th well

understand french and arabic more so communicating with the reception and room service and the reception was really tough, which led me to sleep without air-condition in the

cleaning ladies started knocking and opening my door starting from 9:30 multiple times offering room service which is obviously not needed on the departure day

we carry a kettle which is handy for washing taps ,handles and wc before room service turns up with the magic cloth

mething basic to eat) and they didn t want to assist us and when she said to the

30am, the receptionist knocked on our door again apologizing and saying it was the room service

the wifi was very weak and the restaurent was never open.

i used the laundry services which was quick and reasonably priced

the wifi is not reliable

no spa and restaurant that were advertised

they also have a fairly basic spa

i felt comfortable, the room service is good and it was very clean

the free parking lot is a big advantage

comfy bed, clean room, good breakfast included. excellent safe garage for parking.

staff, parking man is amazing

neighborhood where the hotel is located

room service was able to bring warm milk for my daughter in the middle of the night

good room service and thx to all front desk team

not so good, room not so clean, no english speaking staff, room service was a little bit annoying, they were knocking the door and if you could't answer

no proper response from the reception and room service

en on new year's eve past midnight

really interesting building with lovely big room. nice breakfast, helpful staff.

breakfast

the breakfast was delicious, excellent.

in addition, there were no many options included in the breakfast

someone had had a good night lol breakfast was buffet style

daily cleaning of the room. excellent wifi. good location.

located hotel, rooms and hotel clean, staff friendly, wifi and hot water worked fine

lastly the wifi was fast and worked well

distance to the tram station, medina where you can eat good and economical food, free wifi

the breakfast was good and the wifi worked well

just wish the hotel will have a small in house restaurant to enable guests order and have room

the stuff we re extra helpful especially hassan at the reception and fatima at room service

i manage to fix some myself with the help of room service staff

breakfast was best we had encountered in morocco

thank u so much i appreciate & the breakfast was very

room service was helping, they gave me an electric kettle for the tea

position

the wifi was pretty much non-existent in the room and the shower head was broken.

slow elevator, slow wifi .

wifi worked great

well there should be a menu card for the room service in every room

- also one of the room service came on the second day to check if i used something from the minibar

this is such a small critique, but we thought the a la carte room service menu was a bit odd and could be edited/expanded to include

e front desk

good breakfast - excellent room service - nice rooftop-lounge - good connection to tramway by nearby

upscale, served by waiter, both in the 60 seat restaurant with glass to street view; while the room service was perfect as well

this property is very clean and tidy, excellent room service

great breakfast beautiful rooms

we had everything we need after the long drive - good shower, delicious breakfast, clean room

clean, convenient, good wifi, good continental breakfast, amazing personal

stuf and brakfast and room service

nice spacious rooms, updated bathrooms, good room service.

pay extra for breakfast but we had a deep sleep and realised too late for breakfast

easy to get to by car, big room, comfortable beds and parking at the hotel.

they have a bar on site which is great for western travelers

services and staff arr wonderfull: malak a reception, karima at concierge, & mariam at room service, yousef and mustapha for house kerping

extra bonus for round the clock room service, that's really exceptional

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

room service forces you to buy a bottle of alcohol after 10 pm even if there is a glass in the menu

the breakfast was very nice room service foods could be better

wanted to have breakfast and was told it started at 7

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially nada) were very kind

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

parking was a bit of problem but was solved amicably

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

we also ordered room service, the staff went out of their way and let us order some drinks in the room, given it

the room service food was excellent

excellent room service

a minor quibble again, please put restaurant information , room service menu and phone numbers to call reception etc in the room

room service was welcoming

welcoming staff, nice full breakfast and great room service

the staff was responsive on booking and attended to all my needs, reliable wifi

wifi in room not working, no kettle or water in room, the lift is small, can only fit one person,

good wifi

the breakfast is very rich and delicious

iron , no kettle in room and the room service phone was broke with wires hanging out the plug socket looked

locality, room service, front desk service, cleaning, breakfast

room service staff very active

room service has good tacos

halima, the in-charge for room service, would make sure you never have to ask for anything and it s already available for

the design, the comfort, the spa, the staff, and room service are all exceptional

care and attention from staff at reception as well as breakfast restaurant team

the design and finishes were impeccable, spacious, and elegant

staffs are extremely friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for both breakfast and

friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for both breakfast and

good room service and nice staff

had a chicken sandwich on room service, it was great, almost a double and with french fries

room service works

ordered room service for dinner and the order had to get confirmed 4 times

maroua & soumia, night shift badr, restaurant manager said & his assistant abderozok, bellboys, room service & house keeping staff were all exceptionally helpful, courteous & accommodating,

room service was very good and the room was properly cleaned every day

was a very good place, can walk to many places from here, great room service, cleaned daily, plenty toiletries, the staff are really nice and welcoming,

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even signs for how to use the phone contact

ordered pasta from room service and i found a small piece of metal in it

requested room service

concierge, room service and bar staff are just amazing and always making you feel extremely welcome and taken

room service did not bother cleaning or providing water in

room service was also bad

- flies at breakfast; room service quality varies - some time very good, some time tables and floor are full of dust and

also, a special thanks to the housekeeping and room service teams - they really did a fantastic job and everything was always clean and the food

room service must be improved.

room size was good room service was excellent

is bad, restaurants under the table was dirty so i couldn’t eat… so slow room service, we asked iron, it came after 45 min

chose to have room service for dinner each night, the tagine were amazing and great value for money

room service was very good

room service crew always trying to find ways to make customer at pleasant mood.

room service including fresh towels every day

location close to the old city receptionist oumaima very friendly and helpful roof bar is amazing to see the

the wifi was super great, rooms and breakfast too

i guess the room service food was below average

very slow to receive food in room service and french cafe expect to wait over 30 minutes for it to

room service food was not the best also, it s a bit overpriced hotel

are rude the rooms are in a bad condition, room service is slow and i really don t understand why would 2 people carry one order on 2 trays,

room service is good as is service

we ordered a morrocan breakfast that sounded cool as room service

room service works quickly

room service is opened 24/7 and the staff is truly kind

no welness, small pool, can get crowded.

the onsite restaurant is awesome, and the roof top bar had a great vive even if the tapas was a bit small and overpriced

om service) and the service and quality of food exceeded our expectations

the room service meal we had was not brilliant

room service was amazing

reception and room service staff very responsive and filled every wish we had

most of the sight seeing and shopping, the staff were friendly and attentive especially adel from room service and ben

room service is quick

after midnight then they said sorry no room service until 7:

we called for coffee from room service that we are happy to pay for

en you ask they direct you to the instagram page of the

which extremely inconvenient when travelling with a stroller i would also suggest to add : a room service menu in the room

staff and location with great room service and facilities

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service which we enjoyed on the terrace

tea making facilities would be good if provided in room instead of paying for room service

price, wifi is weak

wifi service was hit and miss in our room, so we had to depend on reception in the common areas to

the spaghetti bolognaise which i ordered room service for was very delicious

location, room service, street view

they don't offer room service.

room service was closed yet they made an exception to make me a

room service prompt and professional

breakfast and room service was delicious

location was good and room service was fine.

in late and restaurant was closed but room service runs until 10:30pm which was great

best thing i loved is the room service woman she s so professional, the staff at the reception are nice too but the room

when we arrived we were told the restaurant was not open, only room service

i would say the room service food was not good, caesar salad in particular was very bad.

room service also offers delicious meals

ception, room service and the restaurant)

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

room service was not available yet as the hotel is still new

anks to bouchra at the reception) room service was excellent as well as the rest

by bar

in kenzi was great staff location room service facilities spa i have been in kenzi for all of my travels to casablanca and i will

final note, the moroccon food from the in-room service is fantastic

we order room service dinner and took a lot of time

no room service after 8pm and no cleaning items

no room service

the breakfast wasn't good enough and there were no resturantant or room service to order food

we liked the breakfast selection, the room size and the helpfulness of the staff

house dinning/breakfast could be added for extra comfort of guests who wishes to dine-in their rooms

room service: can bring both food and drinks to your room

i had a problem with wifi when i first arrived that they solved very quickly

also there are 3-4 parking spots reserved for the hotel, so maybe if one is unlucky all are occupied upon arrival

i had my included breakfast in bed instead of going downstairs which they happily delivered

parking spot not always available

hotel very well located in maarif, nice and helpful staff. delicious marocaine breakfast

the wifi worked well throughout the room and breakfast area

staff were friendly. loads of eating places nearby. strong wifi.

from magda at reception to ikram with breakfast the manager , the airport shuttle

place is new a clean but they need to hire more staff breakfast was not good at all, one person can not handle bunch of

breakfast choices noise from building works on top floor delay in service

room service food tasty

it was clean and stylish. room service was decent

room service and the bar were great as well

24 hour room service and ample tv channels

room service didn't always understand english and i dont speak french/arabic, so my requests

room service, facility, view of city and mosque from top floor,

service was always super friendly from car park to reception to room service and restaurant service

very nice hotel with amazing staff. the food is excellent and the hotel offers room service.

room service slow but good

ini golf, trampoline, swimming pool)

cluding alcohol).

facilities were great, the swimming pool, midget-golf and restaurant (including alcohol). (+) it is nice, clean hotel with some extra things to do( mini golf, trampoline, swimming pool)

facilities were great, the swimming pool, midget-golf and restaurant

swimming pool with well maintained garden and proper tennis court