also for a 4 stars i would expect to have room service all days but one day there was not i had to prepare myself the bed for the 3rd person

there is not room service available in the hotel, so if that s important to you, this probably isn t the

was no room service

unfortunately, there is no room service, and my online restaurant menu was different from my daughter's

stayed here for 2 nights and no room service at all

had room service, good

note restaurant is not open at present, so no breakfast, dining or room service available

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

the hotel requires some upgrades. no room service. no restaurant other than a breakfast buffet.

keeping light healthy snacks (ex veggie platter or cracker and cheese) available for order via room service or lobby restaurant for later evening outings (+) and the room service was incredibly fast (+)competent friendly staff. good beer on tap. fast room service. (+) room service prompt and fabulous (+)room service attendant was wonderful (-)room service order came incorrectly but was fixed readily and we were compensated (-)complimentary drinks in the room and room service takes time to deliver the slippers we requested (+) room service was excellent (+)the hotel locatoin!!!! the food!!!! excellent hospitality!!!!! room service!!!!!

we had drinks & snacks in the bar - the service was great and really quick, the snack options were fab and tasted great too

didn t like how they didn t have bell service to help with my luggage i was travelling with kids

pool and hot tub area really need some renovation

the swimming pool and gym were also very nice with few people

everything was clean and room service was just great

room service food could be better

room service was very fast and the bar on the 31st floor had great cocktails

i look forward to room service with tablecloths, cutlery and dishes

over the top in friendly staff best french toast have ever eaten fantastic room service will be back

room service menu was out of date

felt like the food through room service was a little cold when it got to the room

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was reasonably priced and tasty

great location, friendly staff, fantastic room service

but disappointed with the room service

the room service, front desk, breakfast and water

the complimentary cookies. the room service. the comfy bed. the whole experience.

the room service was quick and the food was tasty.

room service was excellent

beautiful lobby, friendly staff, clean room. great room service as well!

e to covid) still 'and gym was closed.

were upgraded to a junior suite with view of the city staff were lovely and very helpful room service menu very good as we arrived after

2 things only , i room service

no breakfast included or room service for breakfast.

stuff manners, room service, facility.

we enjoyed a delicious room service and overall it was fabulous

really comfortable room and great room service

room service, spa and restaurant were amazing

had close parking and a restaurant that had good food for room service.

i ordered late night room service and the food made me quite ill.

the location and the room service

room service options are only french food

the housekeeping and room service were spot on and the breakfast delivered by room service was delicious

the room service was done quickly and efficiently

except room service which never answered the phone in the two days i was there

only thing we had a problem with was our room service

the room was very comfortable and room service was always there to clean and replace things

you need to have room service. bottled water.

the water was chargeable, no room service unless some one ask for it, no proactive service from the hotel to make customer feel

and needed to go a room way before check in and when i called and asked if at possible for an early check in even just for one of my two booked rooms they were able to get us in immediately

pecially the bathroom), and the location was great

it might also be a weekday, but room service missed some requests after midnight, but it was completely understandable

accommodation with a great corner room and view of the cn tower, room service was quick

room service was delicious, room was amazing

hotel is magnificent: location is great super clean room service is amazing food is delicious good value for money rooms are very comfortable staff is

room service was poor

no room service.

there is no room service on sundays, there is no free wifi in rooms

i couldn't see any milk/cream either though i am sure room service would have provided it

were disappointed that the pub was closed on sunday and that there was not any room service on sunday as well

everything was great except for the room service

had promised our son, after an early start and a transatlantic flight, room service and a movie

a suite with the cinema

the maintenance guy came to fix it when we were reciving our room service for dinner

the gold experience room service had us waiting one hour for coffee pods ice and sugar

we had some room service and also ate at the japanese restaurant downstairs

just that the room service didn t pass by often.

delicious meals from room service

room service was quick and the food excellent

room service has a $6

room service, i had to self-collect my dinner from the restaurant at the lobby

no room service. staff arrogant...also initially refused to issue an invoice

did not try the

there is no room service

room service would have been nice.

front desk workers are very nice and welcoming also the cleaning staff are very nice and room service comes quick (afternoon feb 7) very clean and beautiful and comfortable rooms, excellent tasty food very good room service, very fast wifi (+)the room service is excellent. (+)staff very helpful,rooms very clean,room service food was good (-)couldn t order room service without prebooking in advance (-) room service dishes left near elevator for 2 (-)i wanted from room service was a pizza but for whatever reason they couldnt make one (-)room service was slow and the rooms were pretty small (+)very nice room /,room service very fast (*) room service was also not good

location is very convenient for the main tourist areas & facilities such as pool and gym access available

gave late check out but at 9 am someone was vacuuming and by 11 they were knocking on my door waking me

spa available and some nice stores to check out as well

swimming pool was great and the gym

and room service staff good too

good people and room service was above and beyond

lacks 24hr room service and no 24hr resturante.

no water bottle for room service and no microwave

better room service option. parking is too expensive.

the rooms were clean ..the room service was good wasn't amazing but it was good..

service was poor, very slow, room service and bell man

free fruit at night along with our room service

the room service was perfect, the rooms were cleaned a lot of times during the day and it s like a

options on the television ie// netflix, bluetooth -the room service staff were great, however the staff at the reception could have been more friendly and

lastic containers), but the other meal did not

ich was very quick indeed

clean room, big beauitful shower, quick room service

room service meal was delicious

due to covid-19 the restaurant was not open and room service was our option

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right into the room, was a

30am) and they had room service come to the room to pick up the food to heat it up for me

for example, i came in late one night

location is incredible. so comfortable! room service was lovely. gorgeous amenities .

no room service after 11pm.

there wasn't any dinning options other than room service.

the hotel was probably less than 10% occupancy so the restaurant and bar were not open

lovely having room service

more variety on room service menu

r was room service)

didn't care much for the complimentary breakfast (very few options and in a small room with no windows)

breakfast was delightful

the room, lounges, breakfast & every little detail was considered

gym is great and was always empty

the staff was awesome, the room was great. the breakfast delicious

and can't get room service after 10 pm

there was not enough hangers in the room, and the room service was late and did not happen at all on sunday :

location was great. room service was awesome.

valet is expensive. room service lady just walked right into our room without knocking.

LIZ

ordered room service on our first night staying at the hyatt and the person who took our order was very

upgrade was amazing and the food

great checkin, checkout, and room service. really nice rooms. we had a great stay.

free internet access, free bottled water and coffee in room, and ability for room service

om service) was excellent

room service was great and staff was even better

room service was excellent, and the breakfast buffet offered a wide variety of delicious options

also room service for breakfast was prompt and very good

room service for meals was excellent

well kept with great signage, exceptional staff right from the valet to room service and pool staff

i ordered room service late at night and it arrived quickly

restaurants and room service for food closed after 1am

room service was fast and the food was delicious and good portions

room service was a disaster. burned nachos and a very dry meal.

check-in, to the restaurant

no room service available

the staff from the front desk to the room service was excellent. very friendly and welcoming.

or sausage and eggs for breakfast

restaurant was closed no room service

there is no room service at night.

only downside was their dinner room service wasn t running the day i arrived after a long-haul flight so i had to go elsewhere

was very modern yet elegantly posh; i was on the 10th floor -- elevators were quick as was the room service

no lobby or room service

limited guest services:

only thing confusing was the room lacked information on how to call reception or room service from the room

excellent room service .clean rooms. best suit ever i had.

it's too bad that there was no room service.

the reception desk clerks were very friendly and helpful, but that cannot be said about room service

the suites were very clean and room service was very prompt to clean and restock

front desk staff and room service was great

for example, call for a bottle of water resulted in room service delivering filtered

valet and room service staff top notch

location is great.. room service and bell desk very good.

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

house keeping service wasn't good - room service is not great.

there is no room service on the phone options, and not at the online site

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

the breakfast, the room service & ambiance

you have to ask room service to bring you water

nicely stocked mini bar, nespresso coffee station, good room service with decent food

car, taxis, room service, luggage cart, etc

be great to see the room service menu match the interest + quality of the restaurant dine-in menu

i ordered room service one evening, the kindness of the staff when they brought me my dinner was out of this

i forgot how expensive room service was

room service excellent as was the staff

loved the room service. excellent meals in both restaurants partnered with fabulous service

dining room service excellent front desk efficient and

definitely one of the more expensive hotels in toronto, so expect to pay a lot for extras/room service/drinks/meals, etc

staff are so helpful and friendly rooms really comfortable room service excellent

nner and breakfast) the lock on the french doors in my room didn t lock nor did

attention to detail from decor to service. lighting speed room service.

room service menu is expensive and no vegan options

wonderful, fast room service

hotel with friendly service from doorman, room service and frontdesk

have liked a room service menu in the room

we booked a one night stay with breakfast included which i had though was via room service, but it was not - it was a voucher for the hotel restaurant

ordered room service and the nachos arrived warm so the cheese had coagulated and chips were soggy

was always willing to help with anything' from the moment we arrived carrying bags opening doors, room services

room service took time to actually connect with and then receive

i also had the choice of room service or go down to the bistro to eat

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

hard trouble getting room service however

is no mini bar, no breakfast and no room service

modern loved the location, easy to jump on the train and go anywhere loved the fact i could order room service or go downstairs when it was raining to have supper

the rooftop pool was so relaxing, the staff was incredibly friendly and kind we ordered room service & the food was fantastic and so hot even though we were on the 24th floor

great restaurant, great rooms, great view, and room service food was delicious as well

it was busy and room service took awhile

beautiful hotel. service was top notch. room service was delicious

room service, the view, an very happy for the accomodations an also was happy wen i arrived to park

we ordered room service and only after the food was ready did we get a phone call saying we have to come and

nothing on room service menu for gluten free person

not to tvd faults, and tues closed, no room service

bed, big room and great room service

room service

only did room service and was expensive, we had food delivered twice, and the restaurant next door was

the staff was amazing and welcoming as well as the room service

probably could have just had some side dishes for breakfast room service and that would have been fine though

staff were so friendly from checking in to room service and check out

her than room service) - we opted to eat

some amenities not available-eg room service

have unbrellas and lunch served in the hotel plus room service for food.

the lack of food services, no room service.

room service

i thought there would at least be room