facilities were great, the swimming pool, midget-golf and restaurant (including alcohol). (+) it is nice, clean hotel with some extra things to do( mini golf, trampoline, swimming pool)

ini golf, trampoline, swimming pool)

facilities were great, the swimming pool, midget-golf and restaurant

cluding alcohol).

it is nice, clean hotel with some extra things to do

was amazing about this hotel hend from reception, nejib from concierge and fatima zahra from breakfast all were amazing

- location - gym - excellent taste - beds are very comfy

bed was comfortable. restaurant and room service was excellent. compliments to the chef

room service good though fish soup this last time was lackluster and not hot.

the welcoming receptionists and the smile on the room service staff

in the night there should be room service.

views from balconies, good room service, tasty food, friendly reception

room service and most reception staff were not helpful. breakfast was mediocre

i have also never been on a hotel that doesn't have a don't disturb sign, so room service woke me up multiple times after i finally fell asleep after having gotten the

the ac worked and room service was quick. nice view from the balcony.

no room service and mini bar with even water

we had to ask room service to bring them

late at night only to have to make my way back down to find out wifi password, breakfast time, room service/reception number

ocean view, gift shop downstairs, welcoming and very helpful staff, room service and comfortable clean room

the rooms did not have an electric kettle for tea or coffee and the phones for room service didnt work

the wifi availability being a bit miss-and-go

had no carpets room smells like cigarettes mini bar was unavailable no tea coffee provided wifi didnt work for 4 days everyday i have to go to

excuse was the material of the clothes of the swimming costumes could be not friendly with the pool water

breakfast is perfect the personnel is sympathie and professional.

the swimming pool timeline it was short but it's okay . i dont swimming a lot hhhh

i love the breakfast, the location, the vibe, the pool, the staff was great!

wifi didn't work in my room.

nice & clean room, very good breakfast. excellent room service.

you've to order from room service

the bar man and the night room service staff have excellent customer service skills

the room service achraf, driss

we had room service dinner, the chicken tajine and harira soup was delicious

kind of slow room service but still good and clean room snd food

the only thing good is location but staff is non co operative we were 9 family members the room service was pathetic nothing available at the right time took more then half hour jus to order

room service very baad

would be good to have the full restaurant menu available through room service

great location. room service staff incredibly rude but reception staff were fine.

there are sufficient parking places outside the hotel

the guys in the reception were really nice and helpful. closed free parking.

the breakfast

location, parking available

only continental breakfast.

fattah and abdellah, as well as the entire team at the reception, restaurant, housekeeping, and room service, who all showed great respect, courtesy, and hospitality

the breakfast buffet wasn't good. not worth the money

a friendly place , great breakfast, nice bar downstairs with restaurant and football

very good breakfast, good bar, rooms are not big but are comfortable, very clean and very friendly and

fast internet, clean and good smelling room ud83dudc4c however the breakfast wasn't good.

room service was prompt and on time for breakfast at 0530

their room service food is just ok nothing special. it s like there no taste in the food

room service breakfast need improving

room service good quality was bad

is friendly and cooperative

new hotel. friendly stuff modern design good breakfast

ied-omelette) no alcohol serving

plenty of parking in the basement and on the front of the hotel

i only tried the breakfast, and it was delicious

excellent location, staff, good breakfast, quiet, and very convenient. returning guest

room service non existent, breakfast very poor when i'm used to hilton tangier.

the hotel is perfect, staff restaurant : perfect room service: perfect & biggest thanks to hotel

didn t like not having room service until 5pm especially since we missed breakfast and wanted to order something for the

good room service

there was also one day we had to pay for the coffee, eventhough room service had forgotten to leave coffee/tea bags in the room

they make mistakes on a daily basis on all your orders

room service menu was only in french and difficult to understand for arabic and english

room service was a little slow - plus we had to wait to check in, and for our bags to be delivered

and reception refuse to send 4 and he said only 2 and i told him i will pay for them from room service , he was really root and he sent just 2 , small issues but made me unhappy about

the hotel's additional services, including room service and concierge, were seamlessly organized, adding an effortless quality to my entire

and you could only have the buffet in the restaurant otherwise wait until 8pm fo a la carte or room service

ramadan, the hotel information had not been updated to reflect this re restaurant menus and room service menus

to find by car with a few parking spaces outside

the wifi was excellent with no extra charge or the need to constantly reconnect

,the moroccan breakfast was a culinary treat, featuring mouthwatering msemen, b'stilla, and traditional moroccan

from magda at reception to ikram with breakfast the manager , the airport shuttle

didn't work, wifi sometimes was not working, breakfast poor, they were not able to print an invoice and i paid

the breakfast service

nice breakfast, convenient location

there are no room service

elevator bathrooms only have toilet papers and don't have bidet, for arabs we use water also the room service usually knock the room door and open it directly without taking confirmation to open

staff speaks very little english so it was a challenge eating in the restaurant and ordering room service

stuff are very friendly and helpful from the reception, housekeeping,bellman and room service all are excellent

1 small bottle of water in the room and room service closes at 23:00

customs and norms along with providing speedy check-ins and out whilst ensuring day-to-day room service needs are met and all of this with a smile on their face throughout their busy

we called room service several times and the phone just rang and rang and rang and we were not aware that we

nice staff and room service

we did not have breakfast at the hotel so can t judge except once

the room service food is below average

the breakfast wasn't good enough and there were no resturantant or room service to order food

no room service after 8pm and no cleaning items

no room service

house dinning/breakfast could be added for extra comfort of guests who wishes to dine-in their rooms

location and property, great and comfortable rooms, fantastic breakfast and very nice staff, especially mohammed amine was very helpful

large rooms, good room service. good functional hotel.

the most important the stuff were amazing from the valley, porter, front desk, room service to the manager

access to room service

helpful and honest, just like the meaning of his name in arabic, the hotel is very clean and the room service staff are clean ; rooms are large and comfortable, thanks to everyone

the room service is 5 star in price only.

om the concierge, to housekeeping, staff at breakfast, to room service to reception)

first night guy from room service brought ashtray at 1

extremely caring and friendly staff

stingy and over priced room service

room service was bad, we ordered food that came after about two hours also i request slipper but i

i loved the bidet!!!!!! 24/7 room service was awesome!!

no laundry service on weekends,

for early flights they should propose a mini breakfast

service. electricity issue not resolved till next day. mini bar empty... staff not helpful

the bar prices in the hotel are expensive.

room service

they can improve the room service food options.

the staff was lovely, and the room service was exceptional

we had room service a few times and all the food was excellent quality and very authentic moroccan food

mini bar and great room service

anks to bouchra at the reception) room service was excellent as well as the rest

we order room service dinner and took a lot of time

in kenzi was great staff location room service facilities spa i have been in kenzi for all of my travels to casablanca and i will

i hope the room service improve the timing service.

the room service is available all night and the food is comparable of michllen stars

my room was spotless, with a huge, incredibly comfortable bed and high-speed wifi that worked perfectly the entire time

coffee in the bar downstairs is a rip-off

rooftop was closed, the bar on the top floor was closed as well, the bar on the ground floor didn't operate - so hotel

the bar is in a nice spot

there was a rooftop bar with a very nice view, there was just never really anyone there or anyone working the bar

room service: can bring both food and drinks to your room

i had my included breakfast in bed instead of going downstairs which they happily delivered

sound from the street and breakfast

also there are 3-4 parking spots reserved for the hotel, so maybe if one is unlucky all are occupied upon arrival

they even had free private parking in front of the

clean and modern rooms phoned to request room service when we came back friendly staff amazing

good location, nice breakfast, friendly people

new hotel, very comfortable, nice breakfast included

can reach by tram & buss , nearest hotel & supermarket available staffs are very friendly breakfast very nice reaceptionist sara &other ladies very helpful we can keep our lagage after

highly recommend because very close to everything and loved the moroccan breakfast also very clean rooms

the room service is good

room service, facility, view of city and mosque from top floor,

service was always super friendly from car park to reception to room service and restaurant service

room service didn't always understand english and i dont speak french/arabic, so my requests

very nice hotel with amazing staff. the food is excellent and the hotel offers room service.

room service

d the

room service tray outside room was heaped w old food and not a great sight upon arrival

en you ask they direct you to the instagram page of the

after midnight then they said sorry no room service until 7:

of preferred breakfast to be included as i had to pay full amount for my kids knowing they eat very

very good room, and good breakfast, good variety!! good gym!

variety in the breakfast with clean and spacious rooms excellent for a weekend in

the breakfast was fresh and delicious, and the pool area was a great place to relax

the wifi worked in the room without a problem

room service works quickly

we ordered a morrocan breakfast that sounded cool as room service

room service is opened 24/7 and the staff is truly kind

customer service, they accommodated our request for a late checkout, good gym, excellent rooftop,, modern

h floor), although not spectacular by casablanca standards, valet parking, 5 star

e rest of the food we shared that day and others are good, so it s likely that

room service also offers delicious meals

room service was not available yet as the hotel is still new

rooms wonderful, nice room service

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

room service staff

staff for room service for available

live station for eggs to order could also be added room service could be a welcome

weak wifi, overpriced and odd location

we were able to have a late check out for 500 mad until 6pm which was very good since our plane left at midnight

no proper response from the reception and room service

not so good, room not so clean, no english speaking staff, room service was a little bit annoying, they were knocking the door and if you could't answer

ckily someone understood

we also had room service and that was really good

en on new year's eve past midnight

we can really recommend the kind and very professional room service, who brought delicious food

i like the welcoming from front office , room service and security l

room service forgot bottle opener and took two calls and 30 minutes to get one

breakfast choices noise from building works on top floor delay in service

room service

choice of food i. room service and at breakfast

this is such a small critique, but we thought the a la carte room service menu was a bit odd and could be edited/expanded to include

cleaning was good. zineb room service girl was doing good housekeeping

only thing we had issue with was the room service at night

e front desk

when we arrived we were told the restaurant was not open, only room service

in late and restaurant was closed but room service runs until 10:30pm which was great

nice people at front desk and room service

breakfast and room service was delicious

best thing i loved is the room service woman she s so professional, the staff at the reception are nice too but the room

tea making facilities would be good if provided in room instead of paying for room service

staff and location with great room service and facilities

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service which we enjoyed on the terrace

comfortable room and excellent bed, terrific roof top bar and restaurant

outside, streets in the neighbourhood not very for walking ... no parking....

location, room service, street view

nothing much all ok. maybe a bit of variation in room service foods can be added.

no room service ud83dude1e but the room was equipped with coffee, tea and water which is great

the spaghetti bolognaise which i ordered room service for was very delicious

still was nice wanted to have room service and i had to go down to the restaurant to choose something so they can take it to the

nice spacious rooms, updated bathrooms, good room service.

stuf and brakfast and room service

free, guarded parking on the street outside

easy to get to by car, big room, comfortable beds and parking at the hotel.

the size of the room is large and wifi works fine,

room service was helping, they gave me an electric kettle for the tea

wifi worked great

the hotel have parking space in the front

the parking spot is right in front of the hotel

great bed! decently sized room. nice staff. great location and free parking!!

room service crew always trying to find ways to make customer at pleasant mood.

room service including fresh towels every day

room service was very good

they needs to work to have a better and stronger wifi network.

hotel was renovated , almost new rooms , the location was great , they made sure i have a parking spot in the heart of center casablanca, surrounded by beautiful art deco french building,

we checked-in the hotel late at night so the room service was quite useful and yummy

breakfast and room service meals are pleasant

ordered their room service, it was good

the room service meal we had was not brilliant

room service food was so delicious and reasonably priced

room service is not satisfactory

and on bathroom floor and floats to inside the room too, paint coming off from the walls, they do room service but dont change bed sheets, pillow covers or even blankets all you d find used by

breakfast is good

power and wifi outage on a couple of days but service was restored fairly quickly.

the idea of just coming down from your room to grab the included breakfast was so convenient, especially for the booking price

room service is good as is service

i guess the room service food was below average

room service food was not the best also, it s a bit overpriced hotel

are rude the rooms are in a bad condition, room service is slow and i really don t understand why would 2 people carry one order on 2 trays,

very slow to receive food in room service and french cafe expect to wait over 30 minutes for it to

daily cleaning of the room. excellent wifi. good location.

distance to the tram station, medina where you can eat good and economical food, free wifi

the breakfast was good and the wifi worked well

wifi wasn't good

wifi throughout property though not published as such

welcoming staff, nice full breakfast and great room service

the breakfast is very rich and delicious

fi) during the days i was staying. all the rest was good.

there was no internet

breakfast was okay.

this property is very clean and tidy, excellent room service

upscale, served by waiter, both in the 60 seat restaurant with glass to street view; while the room service was perfect as well

excellent breakfast in the hotel coffee shop

we had everything we need after the long drive - good shower, delicious breakfast, clean room

we also enjoyed the included breakfast simple and hearty, with fresh pastry and juice

just wish the hotel will have a small in house restaurant to enable guests order and have room

the stuff we re extra helpful especially hassan at the reception and fatima at room service

i manage to fix some myself with the help of room service staff

it's just very uncomfortable, especially with kids

thank u so much i appreciate & the breakfast was very

wanted to have breakfast and was told it started at 7

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially nada) were very kind

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

location nice size room , good room service , staff very good

breakfast is good with many options

in addition to, allowance late check out for genius3 member and the special treatment, they gave me more time to check out

nice, clean, comfy bed and very good breakfast provided

quiet , breakfast was good and the people were very nice and especially the front desk team

a very poor breakfast

there is a regular breakfast and a honest price

we were happily welcomed. in the morning we enjoyed a good breakfast.

in addition, there were no many options included in the breakfast

breakfast good, location not so.

cleaning ladies started knocking and opening my door starting from 9:30 multiple times offering room service which is obviously not needed on the departure day

understand french and arabic more so communicating with the reception and room service and the reception was really tough, which led me to sleep without air-condition in the

mething basic to eat) and they didn t want to assist us and when she said to the

wanted to order room service but no flyer or phone number available

also i liked the room service staff who can help with whatever you need inside the room and cleanliness everyday

ordered pasta from room service and i found a small piece of metal in it

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

room service was very good and the room was properly cleaned every day

was a very good place, can walk to many places from here, great room service, cleaned daily, plenty toiletries, the staff are really nice and welcoming,

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even signs for how to use the phone contact

iron , no kettle in room and the room service phone was broke with wires hanging out the plug socket looked

perfect location, very good breakfast, comfortable. unexpected cheap room service.

locality, room service, front desk service, cleaning, breakfast

room service has good tacos

room service staff very active

the design, the comfort, the spa, the staff, and room service are all exceptional

excellent breakfast and overall amenities

during breakfast like: phones must be silent, smoking forbidden also outdoors, no excessive perfumes

breakfast service was quite disappointing

care and attention from staff at reception as well as breakfast restaurant team

i was very tired after a 24 hr flight so i ordered room service

excellent room service

excellent room service breakfast

the room service food was excellent

hotel smelled. water pressure poor. room service slow. shampoor watered down.

ordered room service for dinner and the order had to get confirmed 4 times

had a chicken sandwich on room service, it was great, almost a double and with french fries

good room service and nice staff

maroua & soumia, night shift badr, restaurant manager said & his assistant abderozok, bellboys, room service & house keeping staff were all exceptionally helpful, courteous & accommodating,

room service was also superb

the speed of delivery in the room service is

requested room service

i like the room in reception in room service

concierge, room service and bar staff are just amazing and always making you feel extremely welcome and taken

room service was overpriced

i felt comfortable, the room service is good and it was very clean

hotel was clean, the staff was very kind and helpful, the parking was safe and the location is just minutes away walking towards the medina

the parking is very narrow and challenging

the room is comfortable and there parking area

there are several parking places just in front of the hotel

room service must be improved.

is bad, restaurants under the table was dirty so i couldn’t eat… so slow room service, we asked iron, it came after 45 min

chose to have room service for dinner each night, the tagine were amazing and great value for money

room size was good room service was excellent

also, a special thanks to the housekeeping and room service teams - they really did a fantastic job and everything was always clean and the food

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

extra bonus for round the clock room service, that's really exceptional

services and staff arr wonderfull: malak a reception, karima at concierge, & mariam at room service, yousef and mustapha for house kerping

they do not have room service , no facilities , this hotel should not be a 5 star at all

room service was no better, showing the same lack of professionalism

room service was quick and supportive

old town, fantastic service, the food is very good too, both the ground floor restaurant and the room service

room service was quick and value for money

staff - breakfast - room service

pleasant, welcoming, room service, know what you needs, smiley faces, comfort and convenience