om the lobby to the room service, pool area staff, towel bar, henrietta's and also the pool store)

we also ordered in breakfast room service which was great

room service forgot to do my room after calling them and asking for it to be done at a certain time

overall, the resort staff were very friendly and accommodating

ke a splash pad or a bigger kids pool area), dishes through the room service were reasonable and delicious but other fees and taxes were a little too high, food

no room service. need a better restaurant .

with trash not being removed, things not working

had no room service and noone at the front desk when i need towels

levator, hot tub), room had mold, no room service as offered on web site

no free breakfast. prices for room service were in line with more wxpensive hotels.

room service and cleaning crew was the best

and quite not bad for its rates and very clean and very professional at the desk and room service pool area was clean and the hot tub was also a

not ready smelled pure cigar fourth floor got moved to third floor didn t get room service for cleaning hotel needs to be updated

did not have anything stolen while gone all day~amazing room service!

was very friendly and the breakfast was great

tried to call down to get room service for breakfast but no one answered the phone

false advertising to top it off, the advertised restaurant, bar, and room service were closed the entire stay, none of this was disclosed at booking

great room service, the food was delious and reasonably priced.

room service is not 24 hours

room service for more towels was ignored twice

had to locate room service to get towels

were a lot of things i didn t like, to begin with room service never came to make the room, there was trash in my room , toilet paper can was full,

poor room service

requested room service a night before for the following morning

trouble with wifi

guest check in and room service was good. parking security was excellent

though it was covid and room service would not be every day we were still not provided with the daily necessities, such as

room service was not worth the price.

hard to get to, 2) lack of staff, 3) no menus in-room or direction letting you know there is no room service, also, there's only maid service after every three days

e at bar area and the steak was not good, no room service, the shower pressure was too high it actually hurt, view was of the highway

room service

live music that night and a working bar and room service

ntastic) and ate at the bar

the facility is awesome, room service staff were awesome, tran was helpful.

service was really good, i used both room service

no room service rooms weren't that clean

wasn't clean enough even though room service just got done, indoor pool doesn't exist because of renovation outside pool hasnt been

for the price would have appreciated a verbal summary about pet policy sheets were torn menu for room service smells like wet dog which completely ruins your appetite and my dogs were not

didn't work anymore the people were friendly but the facility was bad and they didn't have any room service the night we checked in or when we

personnel was friendly and helpful. parking was easy and available.

the customer service from front desk to room service was truly excellent

room service was not done for the consecutive days even after i talked to manager

were told at check in, that there would be no room service at all, that was disappointing to say the least

pool was too cold to use, gym was alright but could use a multi use machine, would like to have had a microwave in

staff, spacious room, nice breakfast, the free shuttle service within 5 miles of the hotel was great

room service is provided everyday, i kindly asked to get my sheets changed on my second night and

we ended up getting a meal from room service and it was really good

room service was extremely fast and perfectly delivered with a smile

wish i had told room service to come back to clean when i was leaving the room at about 11am

it was clean. bed was comfortable. room service was pretty fast.

cleanliness, affiliated gym

we were in town for a soccer tournament. kids enjoyed pool area after a long day of playing.

and the kids loved the pool

pool was closed for some kind of remodeling or updates

spacious and quiet rooms. starbucks on site. free parking. lots of dining options nearby.

didn't get to enjoy any of the amenities. room service was down for the night. bummer!

no room service available

i didn t get room service not once

another thing was the front desk/room service would never answer the phone when we would call them

i like how there was a jacuzzi and room service.

while we were running to get breakfast room service took all the towels in the room including our clean towels and left us with no towels

room service every day, decent breakfast, aware from traffic noises

and appliances very well done and i liked the whole set up and quick in and out and daily room service

bedsheets stained, sheets not changed, furniture scratch and broken, phone didn't work for room service, wifi did not work, and the tub felt like water underneath

laundry room needed a good cleaning

and people stole things from their cars , also we were there for 2 days and they never gave us room service we had our trash cans full they never gave us new towels when we got there their

the dinner steak was good in room service

didn't provide room service during stay

the room was clean, room service was great

room service and ppl at the pool can be heard in the rooms