m 11pm)

breakfast was great. variety of items to choose from. good location for family and friends.

parking lot is well lit, the location is very close to the highway so convenient, the hotel in

great restaurant just across the parking lot

location, free breakfast

i would also pay extra just to have food/room service delivered

room service wasn't provided on daily basis

my first night there i ordered room service and it was brought up with very little wait

no break fast because of covid and no room service but understand because of pandemic

do to covid no room service

out of wall - very loose everything outside of the room itself needed freshening and care parking lot was messy and garbage-strewn dead trees in the landscaping and an unwelcome

the parking lot was dirty

dead rats stinking in parking lot

very clean, good breakfast, friendly staff

the milk in the morning breakfast was sour and made me sick

was surprised to learn upon arrival that breakfast was not being offered and that the pool was closed

snow was not plowed even from the main walkway and the parking lot even till 1 pm

the rooms, staff and breakfast were fantastic.

the rooms are all studio apartments. has indoor pool and free breakfast.

free wifi is a little goofy

room service

no room service during the 4-day stay, cigarette burns on the bedspread

room service we even made up the bed and cleaned up a little so all they would have do is clean

the room tv did not work right asked for them to fix it and it did not get resolved did not get room

bed was super comfortable, apparently they have room service and the staff was great.

ordered room service for breakfast

room service meals were delicious, with large portions, and delivered promptly

bed was sooo comfortable!!! room service.

room service great views

also, it would be nice if room service started being available earlier at 6 a

staff, clean room, great food at the restaurant-availability of room service, perfect location-at the heart of downtown and a short walk to the trail

the food servers in the bar / restaurant just seemed a bit confused or forgetful

nice bar area

the lounge bar was good and even with renos the staff were fantastic.

the location is great. my kids live one mile from the hotel.

of restaurants, boutiques, outdoor beer garden with live music, beauty shops, yoga center and fitness center

liked best: room service

however, we did not use room service food ordering

however, room service made it right promptly

the room service menu seemed

lack of good room service and dining.

staff was friendly and very accommodating. polite and the room service was very tasty.

although advertised in the menu, room service was not available

having having to pay for parking. and not getting room service during the week.

no daily room service the the second day of my stay

people at bar & reception desk very friendly

no room service

had to find someone to exchange our towels, as there is no room service

room service pretty much nonexistent which is probably resulted from short staffing

there is no hot tub at the hotel, just a small indoor pool

presentation, cleanliness, comfort,quiet... nice breakfast options.

full kitchen for room service requests or breakfast in the lounge downstairs

room service was good but can only order until 9:00pm. mario was great!!

was occasionally unprofessional and gave conflicting information

the chlorine in the pool was way too strong ! my kids all got a horrible rash from it .

when booking it said there was both also, they said there was no bar like it said in line and then to top it all off there was a breakfast buffet for 18 dollars

very small room no bathroom fan room service menu - to narrow of focus

the entire experience, engineering, room service and staff was wonderful and quick to respond.

was no room service due to staff shortage, the restaurant was good but not typical hyatt quality standards

a 4 star hotel there should have been at least a restaurant or coffe shop or room service

room service, though expensive, was very good

it was nice our kids had a little more room to play with this location verses a basic hotel room

good breakfast too

room, best breakfast ive had on an entire cross country road trip-eggs sausage pancakes

renovations are in place, therefore no pool at this time.

kind staff, well stocked kitchens, large very clean rooms, super clean hotel.

rge food portions), very comfortable

there was not any room service available due to covid, which i don't understand- it seems like you would be safer

difficulty in finding how/where to order room service, and the lack of breakfast before 7 am

room service and staff were excellent. location was excellent.

room service not available, but there is a restaurant on site

the room service meal (dinner) was meh.... (-)i wish the room service was 24 hours, but everything else was great. (+) plus, you can call room service for breakfast and get it brought to your room if you don't have time to go downstairs (-) over priced - about $17 for sparkling water and tea (room service)

also it was very useful they had a guests laundry

we kindly asked for a quieter room and were put in a room next to the loud laundry area and elevator

stairways large and you can imagine kids going up and down

the location, rooms are big, i traveled for work so i always look for gym, wifi and a restaurant

held an additional 100 dollars on my card although they do not have a room service

didn't mind however, room service was - pickup your own at the food bar at the lobby

housekeeping overlooked a room service request, after a several night stay, and it was simply shrugged off

didn t like the fact that if check-in was at 3 o clock, room service left at 4:30 so you couldn t get anything taken care of or needed for the room

view, included breakfast, friendly staff, super fast elevators, quiet room, always hot water, room service

no room service even drop off was bad front desk and valets were fantastic

the room service coffee was bitter.

when we got back, our room had been made up by room service

no ice machines, got tired of calling room service to get ice

super comfy bed. great room service. bathroom was beautiful

th happy hour) and restaurant attached, which provides the room service

overall friendly staff, nice bar

room service was good

walking distance to the buell theater, shops and the room service was superb!

do i have to decide if i want room service when i check in

room service menu

the bar & room service closes early.

no free parking for guest...room service came in and only made up one bed and nothing else.

could not find a qr code of information on ordering room service but this was taken care of by using the internet

room service did not do a thorough jon cleaning. did not bring towels or throw out used soaps

location. room service was excellent.

didn't provide room service for breakfast brunch on sunday

no room service i stain for two days and don't do service

good room service

was charged twice for my parking once with my room service bill and again my account was charge just the parking fee 38

dishf received from room service was not good (chicken lollipops) (+) and surprisingly great room service and food (-)24 hour room service would have made this place epic! but still had no complaints!! (+) room was clean, the a/c and heater worked properly, and room service was very prompt with requests and service (-)better room service menu. (+) i ordered room service fairly late and my meal was still delicious (+) what my husband and i enjoyed was the room service which was superb (mouthwatering goodness) and we was to connect to our netflix to (+)location, room service (+) the room service has also a lot of options in the menu (+)very friendly and efficient staff, everywhere (reception, restaurant, room service, etc).

breakfast with lots of choices, centrally located, clean room, comfortable beds, great wifi - in the rooms, bustling downstairs lobby with a coffee shop, within walking distance to

we were there, the hotel had hundreds of kids staying and attending some convention

facilities, valet, pool, location, breakfast, outdoor hot tub a huge hit with my kids.

lots of great shopping, dining and bars nearby