applebees next door, room service

stink, no pool working, no daily room service

parking was a little difficult as we were in a pickup with a 24 ft trailer

greatly disliked the inflated pet fees of $25 per dog

location and quick acces to main streets, super nice breakfast and facilities according to city theme

if we knew breakfast was at 7:00 a.m. instead of at 6:00 a.m. we would have ordered room service

comfortable and most of the staff was friendly and helpful except for the employee who bought us room service

awesome beds! great room service! friendly professional staff.

complimentary coffee, so we had to order room service every morning and it was slow

i couldn't get room service on sat. morning till after 9:30.

some items i left in the bathroom were taken by the room service

there was no room service, the curtains wouldn t close

left them there, although i was not notified someone would be in my room or say that i needed room service

rooms was clean only when you ask for room services

small holes s & tears in sheetrock, furniture upholstery stained, never saw maid service for any room service for second night stay, office staff seemed not very friendly

city bus line and 24 hours/walgreen s/ swimming pool at facility/ fitness center/ ice and daily room service and it s quiet

it had some nice amenities like the pools and the fitness room

that the pool and beds where available and comfy

if your upstairs guests have kids, you can hear every single step

breakfast and hot tub

facilities, very clean very nice and the pool water perfect temperature, breakfast very good

give me a large comfortable room with free parking any day

breakfast was a delight due to the cheerfulness of the staff

it was awesome. great rooms, ftendly staff, social dinner. great breakfast

good location. easy parking

room service dinner - very good

the restaurant did fast room service

aciously) took our order and within 20 minutes we

after an all day drive, at 8:30 pm for a 3-day stay, and called down at 8:45 pm to inquire about room service

facts that the entire menu from the restaurant was available for room service was very nice, location of room near door made it easy to take the dogs out for walks

the room service was pretty slow in the first couple of days but improved after i complained

there was no mini-bar or alcohol service to the rooms and no room service either

requested daily room service, one day totally missed, had to remind service to clean next day

no response indicating receipt of text for room service

hallway was also quite noisy room service took almost 3 times the quoted time and was

very limited room service and no restaurant

no room service

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

they did not have room service which was disappointing

i would have been so pleased if we had room service without asking, just a tidy up with soiled towels gathered, trash emptied, fresh water

room service for both dinner and breakfast were beyond expectations

the room service dinner was great

welcoming lobby with fireplace and a restaurant serving dinner and room service

room service was so quick

location, cleanliness, breakfast, room service, incredible staff everywhere!!

tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

spa facilities charged for steam no open steam room pool under construction ;

loved the spa and the beautiful courtyards and hidden nooks

the spa was wonderful the staff was very gracious

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

we had a fire lit on one of the nights and enjoyed delicious room service twice while staying there

desk experience is always fast and pleasant, concierge is friendly and knowledgeable, room service is quick and good, bell boy is willing to take the time to help us get settled in upon

room service dinner on friday evening was ok, but not as good as i had hoped

the location, the staff, the food, the room service all were amazing

only tiny tiny thing was that communications about dining/ reservations/ availability of room service seemed to be a little muddled

was closed on monday, therefore no room service available

we ordered room service and it was very convenient

i am sure they would serve room service for a price but we did not look into that

room service menu could have more options.

room service food was good but menu was limited and items a bit pricey.

great bed, nice staff, great room service.

dinner ordered from restaurant for room service was spectacular

we ordered room service one night and it was lukewarm at best. however, it was good.

) from room service, but an exchange was handled quickly

was not informed about the charge for parking until i saw it upon check out

food and no room service

no bar or room service but right downtown where you can go out and socialize

it would have been nice to have room service

they charge extra for room service, parking and taxes in santa fe were very high.

but two things should have been fixed, the hallways were dirty with dishes not picked up from room service for days, and even during the day , only one person at the desk

poor room service. lack of interaction to describe facilities in the hotel.

wish there were some kind of food for room service

heat didn t work well in our suite. no room service available.

there was no room service

room service forgot our order

have loved it if their room service was up and running but due to covid it's been temporarily

staff very friendly. room service prices were great

the room service was quick and easy as well and they brought us robes when we asked

room service took forever hour in a half

it took them over 12 hours to pick up the floors room service food and that was only becaise i had to call the front desk

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

convenient to get in and out, great parking and close to the casino

casino is just a short walk

did not care for the casino. was boring.

buffet in casino