we ordered room service in the morning and the food was brought to the room the staff walked in without asking

room service wasn t providing enough supplies for the room, had to ask them but once asked they

hotel facilities and room service

enjoyed the view of the mountains, the room was beautiful and clean, room service was the best i've had at a hotel and i loved the conference being in the same place

the restaurant also had great food and opened late, and room service was available throughout the night

great room service, they make beds and change garbage begs and towels every day

they didn't provide us room service.

room service was only available every 3 days, they said if we needed anything to just ask

no room service at all in three days.

room service would have been nice, things like taking out the trash, refreshing shampoo and

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

lobby, one elevator out of service, damage deposit

terrible to get into the parking lot

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

but didnt stay cause of the crackheads camped in the parking lot

room service menu way overpriced

beautiful, clean, friendly. lots of amenities, room service was fantastic, quick and delicious.

ordered room service and they charged multiple fees that we were not aware of, including a 50% gratitude

there was no room service menu to be found in the room twice called front desk and room service and there was no

keeping amazing, room service restaurant amazing, front staff helped me feel very safe when there was a creepy man

second time i stayed there i was told that they no longer do room service which is a pity

were very comfortable and the room service was done every day

breakfast and room service

the pub offered a lovely buffet for the game or a super bowl platter for room service

the dedicated elevator to my floor. the room service was good. beds were comfy. great price.

room service was poor, wrong food and would not let me get the deal of the day on room service

staff was nice , hotel was clean room service was good

only the bar and room service available in evenings

not get room service to deliver a drink to room

pool and water slide are perfect for our kids

to order room service saturday night we went in circles getting transferred on the phone from front desk to

room service was excellent

room service is not sufficient

the restaurant wasn t open. only room service or order in the lounge.

no room service food available

no late night room

last day the room service did not replace the makeup wipes and other things

the bathtub did not drain...beatles in the bathroom...inconsistent room service

restaurant closed at 10 am and didn't open until 4:30 - no room service despite being

falling into disrepair one of the two slow elevators is out of service meaning there is no longer room service available

room service and or restaurant.

the staff is friendly. room service every day.

staff and room service and breakfast and shuttle service

free coffee or tea and cookies, easy access to indoor pool and gym

the wifi is not strong in the room. every other thing was okay.

really nice room. very clean. handy having room service

no soap or sponge in the 3rd even after recognizing room service wasn t in service

room service was closed due to renovations, and we had to walk outside to get food- it was raining

have liked to be able to get room service or at least access to a restaurant after midnight or even better, 24 hours

verified with front desk agent that the restaurant was open late and would even provide room service until 1am

free wifi seems to only work for one device

facilities were good

convenient to airport with a fantastic shuttle service. rooms were clean and spacious

airport shuttle service was excellent. your waiter and waitress was great service

shuttle service and staff

room service menu selection wasn't great

friendly staff, plenty of free parking. speedy room service. clean, quiet, comfortable room.

the cleaning staff are excellent and room service was good

daughter and i wanted room service for breakfast because we were leaving early

desk agents are amazing very friendly and informed, room service delicious and fast and the pub in the casino was excellent with great

even our room service was cooked with love

pool, beds, room service

the breakfast was great and the staff was friendly. room service was quick once we got through.

decor, quietness, cleanliness, food

the beautiful rooms and swimming pool as well as room service

one of the air conditioners was not working, i called room service and the maintenance person came in 5 minutes and fixed the issue

breakfast was really good, bed was comfortable and room was quiet

no lounge but 5 min walk to casino

room was fabulous and felt more like an apartment designed for a family with 2 kids

the pool was great but a little smaller than i expected

room service was basic - and not great

food is very nice- we had both room service and breakfasts

room service delivery timing was miscommunicated and caused inconvenience.

room service, very nice staff and quick to respond to requests.

om service ndp breakfast was

were slack & inconistent - in particular room service bowls etc

impossible to get room service in the morning

lounge area, room service nice to have.

also, i ordered in room service for my daughter that they don't have in the menu but they gladly made it for her

room service excellent

the room service from neighbouring restaurants was nice

location and the link to denny s and moxies was fantastic, to be able to do room service from those restaurants when ur had a small baby who needs to be in bed was great and

there was no room service available

very clean, quick room service, lots of channels on the t.v.

quiet room...coffee...comfy beds...comfy pillows...clean.good room service

stay location staff at breakfast place. room is clean. room service is good.

room service was nice to open the door for us

room service for 3 days, bathrooms smells, room smells moisture

room service was available until midnite

old menu in drawer so nothing i ordered for room service was still being served at the restaurant

room service cleaned

across from the calgary tower valet parking nice steaks and old fashions room service great

more selection on after hours room service

worst room service presentation i have ever experienced

to order room service

spacious prestige room. excellent room service menu from restaurant.

room service was quick and the food was delicious

room service was quick but food didn t measure up to the quality of everything else.

room service was excellent and delicious

friendly in person and over the phone, check-out was at noon instead of 11am like most places, room service had great options, and there was free wi-fi

restaurant and room service didn't offer anything for vegetarians or vegans

the pool, room service, cleanliness

the food from room service was quick and tasty. the beds were super comfy.

der 20 mins both times) and the food was delicious

room service was fast

rooms, room service, the front desk, and everyone that works there are excellent.

room service was enough

t high quality) kitchenette is completely empty

hotel was room was spacious, quiet and comfortable ud83dude03 the room service was fast - food from restaurant was good

fee for room service room service was slow and expensive

room service card in the room said till 1:30am but at 12:30am was told no.

ordered a sandwich off the room service menu for $14 and maybe had higher expectations but ended up with something similar to

room service and no discount for seniors

front desk and room service were remarkable

great room service

when room service realised a mistake was made was immediately rectified

the room service was excellent, too

and we enjoyed the room service experience,with the table they wheeled in with the nice white

room service was prompt and food quality was excellent

room service food was tasty. excellent hot tub and pool as well.

we did not get room service and had to go and ask for towels

if you don't ask for room service, you don't get your coffee refilled, which is stupid

parking was convenient and the staff were courteous. room service employees were terrific.

was no cutlery whatsoever, no mugs except for four disposable ones that would be renewed only if room service was requested or if we go to reception and request them

wifi was terrible

room service we ordered was delivered in takeout containers from the keg

room service was good but very over priced nowhere on the website did it mention paying an extra

) even though we were a couple room service only left one bottle of water and although not hugely important with price of room

wifi, room service

lot of service charges , they charge you 4 dollar per room service delivery

no daily room service at all and the food was disappointing

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

the suite & beds were lovely. daily room service of cleaning was super.

room service wasn't available, but thats covids fault

comfortable suit/room, perfectly clean, room service was perfect, mini bar, safe, several usb plugs near kitchenette and near the bed,

room service

i appreciated the room service every other day

light in the bathroom had a very loud fan, which did not have a separate off switch there is no room service because of water but not even a refill of supplies tv error code obstructing our view

no right information given about room service

only smoke a half cigarette at a time and left a half smoked cigarette on the counter while room service came to clean my room while still occupied

for room service breakfast and i didn t even get milk and sugar with my tea

no variety for breakfast and room service wish it has more to offer

clean and well decorated, room service was served on plated dishes

everything was perfect at this location, just needs 24/7 room service

my room late at 1 pm but they didn t change out my used glasses and mugs or replenish the mini bar which i usually expect at a luxury property

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get added to the menu cost

no room service parking was costly

room service/ no water in the room/ no ice machine on the floor and no information present to

the room service was prompt

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

instant coffee in the room and the app to order room service was good, except took too long.

room service/dry cleaning was a possibility

room service was quick, and the lobby area was beautiful

didn t like that we got charged a fee for room service, the rainfall shower and shower head didn t work very well

location, the art deco/mid-century modern interior design, the hotel restaurant, the efficient room service, the comfortable beds, the exceptionally large rainfall shower

room service wasn't readily available

of the covie19 the cleaning room service was not available and the staff wasn't enough for all the guests

excellent staff, from the front desk to the restuarant, bar, valet and room service.

was friendly and helpful right from the valet parking staff to the room service and all points in

no food in room service.

the room service was not provided because of covid, but there were ample supplies to last for days

room service timing don't match with working guy, they start room service

room service

spacious, lovely efficient staff, well supplied in terms of amenities, decent room service

the staff at the front desk, moxies, and room service were all very friendly and professional

regardless the room service cleaner i spoke with was lovely

delicious food and fast room service. pricey but delicious.

i had wanted to spent significant time in the spa area- instead i spent it ordering room service and watching netflix

was good and room service was amazing for no delay and overall customer service was great

d all in room documentation) states 24 hour room service

i arrived at 10:20 pm and they still were able to bring up some room service for me as i had a long day of traveling

we had room service that was okay but not great

so wonderful to have room service as many hotels don t anymore

no room service

bed could have been a touch less soft, there was no room service

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast fell a bit short in quantity and quality.

location, room amenities, parking, staff, great breakfast

breakfast was a little lacking. mediocre.

room service menu, fresh & flavorful

the room service options are also affordable quick and all very decent

ud83eudd70 we had room service every day

staff is very friendly. fast room service

room service wasn t great or open late

no room service, but also no exorbitant charges at the restaurant downstairs when we went to pick up

no room service

we ordered food from the restaurant as room service, and it was quite good

when i called for room service the other end could not hear me

be nice if had room service.

the restaurant in the lobby served delicious food (and offered room service) and the staff were all welcoming and helpful (+) modern, good food at restaurant (room service) (-)only very minor thing we didn't 'like' was the restaurant and room service were not available, however we stayed there christmas night so it was expected (-)not sure if i saw room service offered on website which might have been nice to know in advance (+) the staff was great and so was room service from the restaurant (+)i love the hotel everything i mean everything staff,food,bed,room,bathroom,room service (+)casino is a short walk across the parking lot. room service is a bonus! (-)room service would have been nice and more free water. (-)awesome to have room service and coffee service available at check in (+)room service.

friendly service, clean, comfy beds, great bathroom, guest laundry and

we've arrived bar was already closed

close to the airport, very clean with fast wifi and a great shower

the staff was also amazing, which includes our shuttle drivers

room service was horrible

good room service.

t not

pressure horrible insufficient bath supplies considering no room service

room service was perfect, except for one day when we received new towels in our room

the kind staff throughout the facility and breakfast were amazing

kitchenette and room for our family and pets was important as well

kids absolutely loved the pool

the pool was packed and the hot tub spa was pretty hot!

excellent free breakfast great in room facilities

room service was really nice

realize room service due to covid is an issue but it was difficult to eat eggs out of a box

room service very expensive

we used room service and the food was delicious

staurant downstairs provides it), poorly presented in cardboard

called room service 4 to 5 times, they never got back to us

between the pool and placing our towels outside the door when we declined room service

breakfast is good, but need to consider more cultural foods room service staff are friendly and kind, [razia and letica

breakfast was good

we enjoyed the water slide and pool which was a bonus for the kids

really good food (we ordered room service one night) (+)) room service is good (+) we got room service and it was also 10/10 (+) room service was very efficient (+) it offers room service, but is out of line with (higher than) nearby prices (+) there's a good restaurant with room service and a good breakfast buffet for about $12 (+)great staff, very comfortable, room service was tasty and arrived quickly (+) great room service (-)no late room service (+)price, location was close to airport, great staff, clean room, good room service, comfortable beds

the restaurant prices on site, the staff and check-in times, communication about wi-fi, parking and breakfast up front helped a ton

pool and hot tub, laundry, groceries, kitchen.

location, easy access by car, lots of parking, great breakfast

the shuttle took a long time to pick us up at the airport.

cleaning staff is not always available for the room service

room service - my room was not made up after the first night eggs in buffet are bagged - very

also, no kitchen or room service was a downside as there is not a lot for outside food options in the area

no smart tv, no good room service, need to pay for everything extra, nth much to do as per cost

room service was very good

room service was excellent (naveen thoroughly clean our room)

i like the fitness facility and always enjoy the continental breakfast as it includes hot oatmeal, hard-boiled eggs and fruit

pool

public washrooms are not connected with the swimming pool and the gym doesn t have dumbbells

they have a jacuzzi and a pool

we got room service for dinner and it was quick and delicious and really reasonably priced

the front desk, staffs, room service are friendly and accomodating that keeps me coming back.

we ordered room service one night, it came up quickly and was great again

is a clean hotel with helpful staff, family friendly, and excellent room service( they provided a new hairdryer when the old one was broken

covid things are different (no breakfast buffet, daily room service

open , lots of parking , close to shopping mall, movie theaters, bar and restaurants.

the fitness room is very nice with free weights, treadmills, and strength machines

had a suite w/ kitchenette and they don't give you plates, cutlery, etc

pool was great and the waterslide was a big hit for the kids

very clean, beds were super comfortable and my kids loved the waterslide

great breakfast buffet, cozy room, excellent room service

the room service was good, cleaned with new towels. good security.

room service messed up our order

for room service they add delivery charge and gratuity charge to the bill but when you sign to bill it

room service