facilities were great, the swimming pool, midget-golf and restaurant (including alcohol). (+) it is nice, clean hotel with some extra things to do( mini golf, trampoline, swimming pool)

ini golf, trampoline, swimming pool)

facilities were great, the swimming pool, midget-golf and restaurant

cluding alcohol).

it is nice, clean hotel with some extra things to do

the guys in the reception were really nice and helpful. closed free parking.

location, parking available

there are sufficient parking places outside the hotel

convenient parking

breakfast is mediocre and old ,the manager could try to improve it and i couldn t sleep because

the hotel is perfect, staff restaurant : perfect room service: perfect & biggest thanks to hotel

room service

1. no dine in service. 2. room service.

good room service

room service non existent, breakfast very poor when i'm used to hilton tangier.

room service/language barrier information for guests were unclear

we had room service dinner, the chicken tajine and harira soup was delicious

the room service achraf, driss

room service got our order wrong

i ordered room service twice due to ramadan and it was nice and

the management are excellent. the room service food needs to be improved or to be made correctly

room service is a bit slow. sometimes it took 45 minutes to receive the order.

room service is convenient

room service delays

the room service kept getting into the room multiple times per day, since we are on a pandemic, these

fattah and abdellah, as well as the entire team at the reception, restaurant, housekeeping, and room service, who all showed great respect, courtesy, and hospitality

bar young man was the best in all the experience

fast internet, clean and good smelling room ud83dudc4c however the breakfast wasn't good.

a friendly place , great breakfast, nice bar downstairs with restaurant and football

the breakfast buffet wasn't good. not worth the money

was amazing about this hotel hend from reception, nejib from concierge and fatima zahra from breakfast all were amazing

- location - gym - excellent taste - beds are very comfy

bed was comfortable. restaurant and room service was excellent. compliments to the chef

i got a sandy salad when i ordered room service - the restaurant couldn't care less

the welcoming receptionists and the smile on the room service staff

room service good though fish soup this last time was lackluster and not hot.

the breakfast was good and we ordered some great room service

room service and most reception staff were not helpful. breakfast was mediocre

room service enter my room while i'm in it

i have also never been on a hotel that doesn't have a don't disturb sign, so room service woke me up multiple times after i finally fell asleep after having gotten the

the ac worked and room service was quick. nice view from the balcony.

was great, bed was great, room service was awesome

late at night only to have to make my way back down to find out wifi password, breakfast time, room service/reception number

the rooms did not have an electric kettle for tea or coffee and the phones for room service didnt work

ocean view, gift shop downstairs, welcoming and very helpful staff, room service and comfortable clean room

no hot water and parking was difficult

wifi weak in the room

new hotel. friendly stuff modern design good breakfast

i only tried the breakfast, and it was delicious

ied-omelette) no alcohol serving

plenty of parking in the basement and on the front of the hotel

breakfast could be better. more eggs options

i love the breakfast, the location, the vibe, the pool, the staff was great!

staff at the hotel was not only unfriendly, but also one need to force a wifi pwd from the lobby

place for a muslim woman in the swimming pool

not tell me when i checked in that o would need a card from reception to use the hotel swimming pool

location is perfect, staff is veeeery friendly and professional, breakfast is really good!

room service very baad

kind of slow room service but still good and clean room snd food

room service, telephone not working reported no action taken

great location. room service staff incredibly rude but reception staff were fine.

the only thing good is location but staff is non co operative we were 9 family members the room service was pathetic nothing available at the right time took more then half hour jus to order

restaurant had to be closed due to government restrictions

no availability of room service at time of checking in

rona) and they managed to provide room service for all people quickly and with delicious food

the room service is not available

everything was great except they didn t have room service

basic rooms but enough for a one-night stay. free parking. good breakfast.

basic rooms but enough for a one-night stay. free parking. good breakfast.

breakfast was basic, service was slow and we were also always asking for basic items

has good food which is very handy if you stay there so you always have a place to eat also the breakfast is

no private parking lot, but there is some parking spots just near the hotel

their room service food is just ok nothing special. it s like there no taste in the food

room service breakfast need improving

right on the beach and the rooms were very nice and spacious. room service was also very good.

the lateens of room service

is friendly and cooperative

cleanliness the food i ordered from room service was delicious

also, the room service menu was very limited

room service not professional

i ordered l room service, the food was delicious

om service staff member) and mohammed

also the room service 24/7 is very important because i arrived late and i could order food which was very

we enjoyed a wine by the pool and order dinner via room service

from room service was great

room service was only available from 11pm to 6am. this did not meet our needs.

the room was immaculate with top-notch room

big and nice room, staff super kind, very good breakfast served at the time i requested, big bath and nice garden with lots of horses and animals

nice breakfast included too

property offers a variety of activities to keep you entertained, such as horse riding, a swimming pool, billiards, and foosball

pool was not useable unfortunately, i do understand of course that it is february but it does state

are always available for help services were very good the place is very comfortable and clean breakfast is very

om service or terrace), and take ages to bring anything

room service was a little slow - plus we had to wait to check in, and for our bags to be delivered

room service menu was only in french and difficult to understand for arabic and english

they make mistakes on a daily basis on all your orders

the hotel's additional services, including room service and concierge, were seamlessly organized, adding an effortless quality to my entire

customs and norms along with providing speedy check-ins and out whilst ensuring day-to-day room service needs are met and all of this with a smile on their face throughout their busy

nice staff and room service

om service)

we did not have breakfast at the hotel so can t judge except once

we called room service several times and the phone just rang and rang and rang and we were not aware that we

from magda at reception to ikram with breakfast the manager , the airport shuttle

the breakfast is nice, everything is enough and delicious

hotel very well located in maarif, nice and helpful staff. delicious marocaine breakfast

the location, the moroccan breakfast the services and the warm welcome of all the

the breakfast service

ramadan, the hotel information had not been updated to reflect this re restaurant menus and room service menus

and you could only have the buffet in the restaurant otherwise wait until 8pm fo a la carte or room service

to find by car with a few parking spaces outside

the wifi was excellent with no extra charge or the need to constantly reconnect

staff speaks very little english so it was a challenge eating in the restaurant and ordering room service

room service was not available

staff are great thanks to the front desk and room service department

stuff are very friendly and helpful from the reception, housekeeping,bellman and room service all are excellent

room service closes at 11pm

no room service after 8pm and no cleaning items

the breakfast wasn't good enough and there were no resturantant or room service to order food

no room service

we liked the breakfast selection, the room size and the helpfulness of the staff

able to have laundry sent out, roomy, friendly staff

firstly it s a modern hotel with off street parking

room service - it gets an a

room service was bad, we ordered food that came after about two hours also i request slipper but i

no wide varities in room service

fridge unstocked and room service only answered after 3rd call

extremely caring and friendly staff

helpful and honest, just like the meaning of his name in arabic, the hotel is very clean and the room service staff are clean ; rooms are large and comfortable, thanks to everyone

no internet until we complained bitterly no room service due to ramadan

large rooms, good room service. good functional hotel.

would be nice to have a directory in the room with numbers for reception, room service

the room service is 5 star in price only.

i hope the room service improve the timing service.

anks to bouchra at the reception) room service was excellent as well as the rest

anks to nora), sky28 bar

in kenzi was great staff location room service facilities spa i have been in kenzi for all of my travels to casablanca and i will

room service when i requested food that not hot enough.

i loved the bidet!!!!!! 24/7 room service was awesome!!

- relatively expensive breakfast for moroccan standards - long waiting time for elevators.

the bar prices in the hotel are expensive.

mini bar pricing was ridiculously high for such a hotel

service. electricity issue not resolved till next day. mini bar empty... staff not helpful

they can improve the room service food options.

mini bar and great room service

we ordered room service and the food was really good as well

room service

we had room service a few times and all the food was excellent quality and very authentic moroccan food

) to breakfast to general manager, going the extra mile to make you feel welcomed

very good room, and good breakfast, good variety!! good gym!

the spa and pool facilities are absolutely fantastic-clean, relaxing, and a real highlight of the stay

amazing staff, all very nice , helpful. clean bedrooms. good gym. i recommend !

what is worst is that our kids were stack in the elevator because if the power outage

room service: can bring both food and drinks to your room

my room was comfortable and wifi worked well

there's reserved parking outside on the street

they even had free private parking in front of the

delicious cooked breakfast lift/elevator in good working order very good value for money quick wifi

clean and modern rooms phoned to request room service when we came back friendly staff amazing

moroccan breakfast is very delicious and the hotel is in a good location close to everything

very good location and lovely staff. very delicious breakfast.

staff very friendly and excellent breakfast.

highly recommend because very close to everything and loved the moroccan breakfast also very clean rooms

room service

en you ask they direct you to the instagram page of the

room service tray outside room was heaped w old food and not a great sight upon arrival

room service is quick

d the

there was a rooftop bar with a very nice view, there was just never really anyone there or anyone working the bar

the fitness room was well furnished ( weights, kettle bell, running machine) the + : the taxi i booked

my room was spotless, with a huge, incredibly comfortable bed and high-speed wifi that worked perfectly the entire time

coffee in the bar downstairs is a rip-off

rooftop was closed, the bar on the top floor was closed as well, the bar on the ground floor didn't operate - so hotel

the room service is good

service was always super friendly from car park to reception to room service and restaurant service

staff was very accommodating and, in the room service was excellent

room service didn't always understand english and i dont speak french/arabic, so my requests

room service slow but good

staff for room service for available

room service staff

live station for eggs to order could also be added room service could be a welcome

wifi was great

weak wifi, overpriced and odd location

we ordered a morrocan breakfast that sounded cool as room service

room service is opened 24/7 and the staff is truly kind

room service works quickly

rooms, good views

whether it was providing extra pillows for the kids or offering tips on family-friendly activities in casablanca, the team ensured every aspect of

we also had room service and that was really good

room service was able to bring warm milk for my daughter in the middle of the night

no proper response from the reception and room service

room service hung up my call when he did not understand me in english

the food from the room service

ception, room service and the restaurant)

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

i would say the room service food was not good, caesar salad in particular was very bad.

room service also offers delicious meals

e rest of the food we shared that day and others are good, so it s likely that

we had room service which was reasonably priced, plentiful and convenient

perfect personal, very high level of hospitality. perfect room and room service.

well there should be a menu card for the room service in every room

only thing we had issue with was the room service at night

this is such a small critique, but we thought the a la carte room service menu was a bit odd and could be edited/expanded to include

room service

i like the welcoming from front office , room service and security l

om service plus

room service and the bar were great as well

we can really recommend the kind and very professional room service, who brought delicious food

when we arrived we were told the restaurant was not open, only room service

best thing i loved is the room service woman she s so professional, the staff at the reception are nice too but the room

breakfast and room service was delicious

in late and restaurant was closed but room service runs until 10:30pm which was great

location was good and room service was fine.

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service which we enjoyed on the terrace

staff and location with great room service and facilities

tea making facilities would be good if provided in room instead of paying for room service

price of some alcools in the bar ...;)

eakfast was exceptional) and evening chill was perfect

room service was helping, they gave me an electric kettle for the tea

the parking spot is right in front of the hotel

the hotel have parking space in the front

they have a lift, they also provide free parking in front of the hotel

slow elevator, slow wifi .

stuf and brakfast and room service

nice spacious rooms, updated bathrooms, good room service.

breakfast was very good also

it was a small kitchen in

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

room service was closed yet they made an exception to make me a

nothing much all ok. maybe a bit of variation in room service foods can be added.

wifi could have been better in some areas of the room. no room service menu.

still was nice wanted to have room service and i had to go down to the restaurant to choose something so they can take it to the

no room service ud83dude1e but the room was equipped with coffee, tea and water which is great

and on bathroom floor and floats to inside the room too, paint coming off from the walls, they do room service but dont change bed sheets, pillow covers or even blankets all you d find used by

room service is not satisfactory

power and wifi outage on a couple of days but service was restored fairly quickly.

breakfast is good

wifi doesn t work normally

room service including fresh towels every day

room service crew always trying to find ways to make customer at pleasant mood.

room service was very good

the wifi was super great, rooms and breakfast too

we used the parking on the street next to the hotel

special thanks to bouchra for room service

breakfast and room service meals are pleasant

reception and room service staff very responsive and filled every wish we had

we have also twice experienced ordering food

ordered their room service, it was good

daily cleaning of the room. excellent wifi. good location.

distance to the tram station, medina where you can eat good and economical food, free wifi

lastly the wifi was fast and worked well

the breakfast was good and the wifi worked well

located hotel, rooms and hotel clean, staff friendly, wifi and hot water worked fine

location nice size room , good room service , staff very good

this hotel is very clean good and trained staff, breakfast was wow..thanks

breakfast was generous, although there is no understanding of coeliac disease/gluten intolerance

mohamed on the morning shift, as well as the two gentlemen who prepared and served the breakfast buffet they were all friendly and attentive

nice and comfortable hotel. good breakfast.

very slow to receive food in room service and french cafe expect to wait over 30 minutes for it to

room service food was not the best also, it s a bit overpriced hotel

are rude the rooms are in a bad condition, room service is slow and i really don t understand why would 2 people carry one order on 2 trays,

i guess the room service food was below average

room service is good as is service

welcoming staff, nice full breakfast and great room service

clean hotel with good wifi, after checkout we left our bags in the hotel to collect later

wifi was bad, and the night club across the road was very loud, we also witnessed a fight from our

great location, super comfy. hot shower! nice breakfast. internal room is nice and silent.

there is a good breakfast and excellent service

just wish the hotel will have a small in house restaurant to enable guests order and have room

the stuff we re extra helpful especially hassan at the reception and fatima at room service

i manage to fix some myself with the help of room service staff

the room itself was nice - the wifi was fast, the tv had access to streaming services and the bed was very comfortable

large bedroom and great breakfast selection

this property is very clean and tidy, excellent room service

upscale, served by waiter, both in the 60 seat restaurant with glass to street view; while the room service was perfect as well

the breakfast was generous and the location was convenient for all attractions

clean, convenient, good wifi, good continental breakfast, amazing personal

wifi strong

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

we were travelling by car and booked parking which was provided at a nearby underground parking spot

wanted to have breakfast and was told it started at 7

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

parking was a bit of problem but was solved amicably

breakfast good, location not so.

in addition, there were no many options included in the breakfast

the breakfast was delicious, excellent.

someone had had a good night lol breakfast was buffet style

really interesting building with lovely big room. nice breakfast, helpful staff.

understand french and arabic more so communicating with the reception and room service and the reception was really tough, which led me to sleep without air-condition in the

we carry a kettle which is handy for washing taps ,handles and wc before room service turns up with the magic cloth

cleaning ladies started knocking and opening my door starting from 9:30 multiple times offering room service which is obviously not needed on the departure day

mething basic to eat) and they didn t want to assist us and when she said to the

my friend asked for room service

ordered pasta from room service and i found a small piece of metal in it

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

room service was very good and the room was properly cleaned every day

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even signs for how to use the phone contact

was a very good place, can walk to many places from here, great room service, cleaned daily, plenty toiletries, the staff are really nice and welcoming,

locality, room service, front desk service, cleaning, breakfast

iron , no kettle in room and the room service phone was broke with wires hanging out the plug socket looked

room service is excellent and well priced, and cleanliness and hygiene are well respected making my

room service staff very active

but there were damp patches on the walls behind the bathroom door, which i did not like, the room service came in the morning to clean, but then during the day she tried to come in while i was

we also ordered room service, the staff went out of their way and let us order some drinks in the room, given it

excellent room service

excellent room service breakfast

good for short stay in casa close to old town room service dining was

a minor quibble again, please put restaurant information , room service menu and phone numbers to call reception etc in the room

i felt comfortable, the room service is good and it was very clean

is in an area where parking although provided puts the car at risk of being collided into by passing vehicles

strong wifi signal. i used it in my video conference and there was no interruption

genuinely friendly staff, large rooms, and wifi

the room is comfortable and there parking area