clean,nice staff,awesome room service!

room service did as requested

the room service prices were a bit high.

the staff / room service and food was exceptional and the coffee at breakfast was excellent.

with covid still active a request for room service was needed

there was a little kitchen in the room, which was a nice touch

bugs in the cabinets; dirty coffee pot; kitchen area falling apart; dirty floor in the bathroom

full kitchen

very clean and hospitable. parking lot was nice and property located in a good area.

i was nervous about the safety of my car in the parking lot

my husband and son enjoyed the breakfast

staff was very nice the pool was clean

when exiting the parking lot you scrape the bottom of your car.

what was unacceptable was that there were 8 cars in parking lot,and our room still wasn't ready

it is just off the highway and there is a bar/restaurant across the parking lot that is always packed with outdoor seating and looks like a blast

parking could be better

parking lot arrangement was a little confusing, partial because waffle house is located right in

parking behind the facility felt a bit isolated

parking is only on one side of the building and seems kind of limited for the number of rooms.

waffle house same parking lot

laundry facility. coffee and tea and newspapers in the lobby.

the pool is perfect for the kids but the chlorine was so strong we only stayed in for a few minutes

pool made my kids break out and the breakfast cook was coughing the entire time we were downstairs by the

pool had to much chlorine. burned the kids eyes and gave them headaches.

quiet. and the kids slept well.

we're dirty towels were let , bathroom wasn't so clean, tub was dirty, had to check in at the bar area which was odd and had to wait till they served drinks for the people in front of me , it's

if you could add a grab bar in the tub and one by the toilet it would make your room safer.

no microwave in the room. with kids you need a microwave

drink i had from the bar was delicious, and after i realized i had left my credit card at a restaurant

kids alright going up and down hallway, room was not clean no trash bags in n trash cans

really would have enjoyed a pool or exercise room

parking lot signs park at your own risk were a bit foreboding when i first arrived & saw them

the spa tub was fabulous

we enjoyed the spa tub thoroughly

parking and location was excellent

room service never came to clean

in a hurry/free fruit and cookies in the lobby/clean, quiet rooms/friendly staff/outsourced room service through inn room

room service was horrible

also your room service is disgusting and extremely

think should put phone books for carry out and didnt care for room service

great airport shuttle service and room

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice location near the airport was great it may be strange but i

nothing wished pool was open later but i can deal with the times i guess

excellent service from the kitchen and housekeeping staffs

to the airport -staff went above and beyond- i came back with food poisoning and both the shuttle driver and staff were so kind and helpful to

the room was nice and clean. room service was on it

the staff was nice and friendly my kids liked the breakfast and the pool it was clean

pool and fitness

wifi wasn't great.

the beds were nice. wifi was fast. price reasonable.

was stained, room was not as clean as it should be, and the bar restaurant never seemed to be open

fire alarm going off, elevator breaking, no parking

nice and clean and bar was nice

parking lot was nearly full when i arrived with a large van.

wish that this location had a continental breakfast and a pool

the pool and the breakfast

we loved the cleanliness and spacious rooms. the coffee and breakfast were also excellent.

pool and breakfast

for example, recording people s temp before allowing them in pool

covid breakfast option only

close to airport. shuttle,food. great room!

could not get the room cold, could hear highway traffic and the parking lot was horrible

complimentary airport shuttle was truly a godsend

to completely close curtains and blackout room due to brightness of parking lot lights which prevented morning light in

kind of a sewage smell by the gym on 2nd floor

they advertised a bar and restaurant on website when i booked the hotel and neither was open

great room. nice breakfast. quiet.

stayed before. clean room, friendly and acommodating staff. nice bar tender ;)

exercise room is next to pool and had overwhelming chlorine smell. breakfast was only average.

the bar in the lobby just reopened during my stay and was used by guests most nights

room service food excellent

very outdated, tub was stopped up and they did not fix, room service not available

talked to the room service twice during my staying to clean my room but no one cares

they didn't have room service but you could order food by phone and walk to the restaurant to pick it up with a

i would have liked a room service menu in the room for the first night instead of having to go down to the hotel bar for

- no room service

also free laundry is nice

good amenities, free laundry, nice rooms, clean, felt very safe.

had a nice gym and appeared to have a large laundry room

there's a kitchen in ur room and they got every dish you possibly need

they did have a fairly priced room service menu though, and a restaurant on site

the room service steak dinner was amazing

my room service tray was still in the hallway the next day when i checked out the

great bed, lovely towels & amenities, nice room service

room service was okay...

breakfast should be available longer hours

the pool wasn't filled it had a table in

s only served until 9am)

limited choice at breakfast

breakfast was ok, nothing exceptional

parking wasn t on site but easy enough to get free parking nearby

bar downstairs rooftop bar upstairs and the bowling alley

alley upstairs and bar below

rooftop bar has a great view

though it's first come, first serve street parking, so it can be tricky at busy

breakfast was hot and the pool was warm

the pool was closed.

staff was by far the best part. the provided breakfast was excellent as well.

the pool being closed was the only reason i did not give my overall rating a ten.

our great granddaughters loved the pool

don t offer room service so you had to clean yourself and go get your own towels trash bags they lied about

room service.

unfortunately, they don t have a kitchen/room service

i personally like hotels that have room service: however, the reasonable accommodation was fine.

they did not have room service. a little pricey, if you are booking directly with the hotel.

hotel with amazing room service, and everyone of the staff we talked too was excellent

valet too laid back, room service took an hour from order to delivery; not impressive!

ordered room service for dinner

no bath tub unfortunately. room service was awesome. great location but it was raining.

staff is beyond wonderful, we came in at midnight from our concert that we went to and the room service and restaurant were closed

there was no room service

room service was gross room wasn't very clean

was on main floor and super noisy, no hot water, room service was early, we sat for 20 minutes in the restaurant without even getting our order

i missed that when the room service came i had to use my jacket

ice machines didn't work. no room service, parking. a/c very noisy and disrupted my sleep.

i was supposed to get extra pillows and never got them...room service was closed :( (-)didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu which was very sticky (+) no cleaning or room service was ever offered throughout my 4 day stay (-)the room didn't have much lighting. having to request room service the night before was strange. (+)i enjoyed the breakfast, room service, and architectural details.

please offer an alternative channel ensure laundry room door

the breakfast was the best ever

) the pool was a comfortable temperature for swimming and goofing around in

the kitchenette

i like the location, it was quiet we had good room service

was a little more expensive than i thought it should be. they didnt have room service.

no room service

we ordered room service and came down for the free breakfast

parking garage was expensive, no room service and a dresser drawer in our room was broken

room service was very high. elevator required a key for each floor which was annoying

was closed for a private function without prior communication and then it took over an hour for room service to be delivered

the tv wasn t working and the qr code to order room service wasn t working either.

night staff went out of their way to accomodate us with room service from the bar

the lack of daily room service such as emptying the trash, new towels, or a bed change

i had 2 room service meals and they were

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

the room service was good, but the food wasn't anything great

the staff was perfect. so helpful from parking, check in, and room service.

bed was amazing and we had drinks at the bar and the staff was very friendly and the drinks were delicious