no room service for food or water

the staff from reception, dining room. bar. room service. breakfast was amazing

the hotel itself, the location, and the pool.

the hotel offers free parking and is conveniently located

exceptionally clean and beautiful. great free parking just to the side of the hotel

notice in this area the public parking is non paying

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

wifi worked well

wifi was intermittent and complex , could be simpler and better

wifi was terrible

location; the wifi was good enough; thank notre-dame for the fan

wifi was excellent

should provide more toiletries

wifi connection was very poor unfortunately.

very slow wifi.

the check-in was easy, early check in was allowed

inly shampoo) poor wifi service...

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

parking available in front of the

does not have private parking

limited free parking outside, on first come basis, so get there before 4 pm

friendly great food great atmosphere. private parking for our 2 motorcycles

close to el grote de santa bernadette, close to public parking and restaurants

available at the hotel to eat between breakfast and dinner and no room service was available when the restaurant was open for breakfast or dinner

room service was not available

room service was 3-4pm despite the request for earlier and for 2 days there was no service at all

there is no room service available

no room service is availabe except from 6pm-11pm

good breakfast and value dinner options. close to sanctuary.

bar is only open in high season but restaurant serves alcohol and wine is very cheap

very accomodating and helpful front desk personnel emmanuela. very nice breakfast

spacious room and shower room comfortable bed complete buffet breakfast nice receptionist

breakfast very enjoyable

no restaurant or room service

location, friendly staff who spoke english, extremely clean, daily room service, and a good breakfast

was no room service for food

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

the bar area is disappointingly small

rang for room service no answer, rang to get in after procession :door locked

and their charge room service tin bring a bottle of water is

location to sanctuary, inviting lounges to relax in hotel , the dining room service and food exceeded our expectations , and high standard of service overall in hotel

worst of all, we arrived at 9 o'clock in the evening, and we could get no room service, nor access the restaurant, which closes at 8

breakfast is good

friendly helpful staff comfortable bed room service available

breakfast, view from room balcony, comfortable bed, room service.

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

breakfast was excellent, very good value for money.

breakfast - did not have many choice

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi is not working also very very slow hot water.

cannot connect with the wifi

good wifi

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

room service staff is very prompt

location, very close to the restaurants, bars, shops and attractions

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

a well managed hotel with excellent bar service

wifi was good

shared private parking.

are amazing ud83eudd29 also there is an option to taste a delicious local wines at the reception bar and make a purchase afterwards

wifi was a joke, it did not work well in the lobby and i could not connect to it in my room

jacuzzi in spa wasn t working & that s the reason i booked this hotel so i could get a little

in hotel communal areas was non existent bar was woeful and no restaurant

only the wifi connection very poor specially in the evening

good french style breakfast. nice staff. good wifi. reasonably priced.

good french style breakfast. nice staff. good wifi. reasonably priced.

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

parking was far away up a steep hill in the dark and overgrown, small sign hardly visible in the

breakfast was super for the price of 5 euros

parking was available but was up the hill and required a walk up and down each time you needed

friendly staff, great location close to everything, parking, pet friendly

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

helpful staff and parking included.

the free parking was a brilliant added extra too

bar took 30 min to open the bottle of wine as wine opener was missplaced - assuming there is only

wifi, no fridge, no safe box, no toiletries

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

wifi signal is weak

no fan, bad view,bad wifi

the lift was out of order for tje first two fays. there was no bar after evening dinner

very, very poor wifi

hard to find phone signal and wifi is not quite good.

connection problem with wifi

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

dinner at the hotel was very tasty and restaurant and bar service was excellent

spotless, slept like a baby in the beds, the toilet and shower/bath was excellent, breakfast had excellent range of fruit, fresh baguettes, croissants, delicious ham and cheese,

breakfast was disappointing; it lacked a good variety of items for the price paid

breakfast price.

breakfast was ok, we booked diner at hotel, also very good price and quality

the location is perfect with its own in premises free parking

staff were excellent and very helpful, good wifi and great location

it has parking

free parking

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great service in every possible aspect