the pool is cold the spa has no employies

the pool is covered which was a surprise but actually a bonus as were protected from the sun

pool and gym good juices for breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

the kids enjoyed the swimming pool and the food was good quality

pool

the layout. the garden . the pool. comfortable bed.

have a nice good looking pool but we didn't use it

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

nice, clean place , with beautiful garden and large swimming pool

pical

pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the pool is great and the breakfast is really good

impeccably clean room and swimming pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

the swimming pool and the hot tube

very kind and friendly staff, large pool

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

quiete, nice garden with pool, we also liked the patio with dining area

the pool was dirty

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

you could hear from your room kids playing at the pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

great food, pool and service

pool is not heated, as advertised

rooms are situated by a pool and other people partied late at night

pool towels seemed to be provided to guests who insisted but not readily available

didn't like that we couldn't use the pool after 9 pm

good location, nice pool area, decent size room overlooking the lake.

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

beautiful rooftop bar with a nice pool with a view

will definitely come back but now with my kids and my dog

very nice bar and roof pool. nice and elegant facilities

flexibility on dates changing, the spa is not at the hotel the bed are not that

it has a nice swimming pool, jacuzzi and sundeck overlooking the valle de bravo lake

the hotel is beautiful, the temperature pool was perfect and the room view was amazing.

good view of the lake clean pool

the view is really nice and the pool was very relaxing. there where no people, though.

the view, the pool area, and the spacious room.

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

a lovely view, nice pool area, good restaurant and service.

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

cold pool

the rooms were spotless and the pool was relaxing

spa service next door a bit pricey but nice amenity

view, room pool, staff. basically empty, which is good nowadays

swimming pool inside the room, nice staff, nice view

good food and a nice restaurant pool in my room a great bed room really friendly staff

w amazing is that!)

a pool in the hotel room was wonderful

extraordinary food and place to enjoy breakfast. by the gardens and pool

the heated swimming pool and excellent fitness center

too hot, small room, you can hear everything in the rooms near the pool

i would have rated the stay exceptional except for the restaurant and pool service

the pool was warmed and the size made it so that you feel it's all yours

the pool was cold

liked everything but it s important to mention that there is no elevator for pool access, so if you have any mobility problem you might find it a bit hard to go up and down

heated pool, hot tub, restaurant, bar, parking in site with no extra fee

great heated pool

pool was really cold and we couldn't use it