the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

pool temperature, music

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

lovely garden and pool area

don'tfreezing pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

the pool was clean and large enough to swim laps

need to put some kind of love in the garden and in to repair the pool

we also really liked visiting the swimming pool and restaurants nearby

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the lobby, starbucks, breakfasts options and bar service.

location location location and the pool but it was closed

pool was being repaired; but the made everything they could to keep us happy and to make sure we

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

k for claudia for massages), the swimming pool is very funny and the service is quite good

spa is really good

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

you could hear from your room kids playing at the pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

great food, pool and service

it is open), flexible check-in

very kind and friendly staff, large pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

pool was really cold and we couldn't use it

great heated pool

the water of pool

was good, except that you can not go to the pool with your own stuff, food or beverages; they take advantage of this an offer f & b at a high

pool area

too hot, small room, you can hear everything in the rooms near the pool

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

and pool service was not good

the heated swimming pool and excellent fitness center

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

though we were told the pool opens at 9 am, it was not ready

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

the pool was not very clean. the restaurant was closed for most of our stay.

nice pool area

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

great for kids, many activities to do. great, great staff! food: amazing! great spa.

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

flexibility on dates changing, the spa is not at the hotel the bed are not that

very nice bar and roof pool. nice and elegant facilities

pool is not heated, as advertised

beautiful views and the pool was great for a family with children

the rooms are very cozy and the view from the pool is amazing!

pool towels seemed to be provided to guests who insisted but not readily available

didn't like that we couldn't use the pool after 9 pm

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

it has a pool and a jacuzzi on the rooftop

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

the pool is great and the breakfast is really good

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

pical

pool

impeccably clean room and swimming pool

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

a lovely view, nice pool area, good restaurant and service.

cold pool

the rooms were spotless and the pool was relaxing

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the hotel had a wonderful restaurant and spa as well

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

quiete, nice garden with pool, we also liked the patio with dining area

the pool was dirty

nice, cozy and clean, parking lot & pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

nice, clean place , with beautiful garden and large swimming pool

lovely pool with lounge chairs to unwind from the day

the layout. the garden . the pool. comfortable bed.

the water being cold, the pool is very clean and a good size

fully included breakfast for that money, it is a bit loud in the night, partially because of the pool in each room, and partially because of the very loud street

view, room, pool

from the room in the morning are just stunning, service very nice and eager to help, and the pool area perfect for adults and children

magic place, amazing service, there is a private pool in each room

a pool in the hotel room was wonderful

the kids enjoyed the swimming pool and the food was good quality