pool wasn't open but it was april 27th

nice little spot. we enjoyed the outdoor pool.

staff was very nice and would help you with anything you needed room was very clean and nice pool was very clean and most of all breakfast was amazing and warm

the pool was a disappointment.

hate the pool wasn't open

the pool was a short walk from our room

pool was out of order, but that was ok

pool not working and we were not advised before making the booking.

pool wasn’t open/available

pool not operational

the pool was closed most of the day on friday bc they had put chemicals in earlier in the morning but

small pool

the pool was closed ud83dude2b

the pool being shut down and the price was a little steep in off season....

only thing i did not like about the hotel was the pool being closed the whole weekend

pool was open

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

wishing i had to time to check out the pool and do the rewards program

loved that it had an outdoor pool

pool

nice pool. clean breakfast bar. nice check in people. everyone helpful

pool was very nice

had fun hanging by the pool

the pool was nice

clean pool and good service and great breakfast

that the pool was closed

everything was great. the kids loved the pool.

would have liked better sidewalks and pool area

love the weight room and pool

the pool

had a great outdoor pool and room was very comfortable.

pool wasn’t open but think it was to early in the season.

no complimentary breakfast and pool closed

the pool closes to early.

it was memorial day weekend...no swimming pool. very poor planning. very disappointed

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

pool closing time

small pool

wish you had a hot tub and bigger pool.

pool and breakfast hours

plenty if workout opportunities: fitness center, pool and basketball court, yes please

swimming pool was closed for a reason i don t know

reason we chose to stay was the pool

the swimming pool is outdoor and so small

pool was closed and it is mid june

no indoor pool

the pool was not properly clean.

someone had a pool party in the wee morning hours

booked specifically because of the pool and it wasn t available most of the week

no indoor pool but other than that we will be back!

just the 3:00 am pool party.

swimming pool been closed ud83dude29ud83dude29ud83dude29!!

the outdoor pool was nice

pool was already closed for the season which we thought was a little early, but no big deal.

pool, gym and breakfast we're closed due to state mandate covid-19 guidelines

no pool indoor

that the pool wasn’t open

quiet, clean, great staff and pool.

pool area it was bottles and trash always left out there but considering it’s cameras l would

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

the pool was nice and clean the rooms was comfortable and clean i loved

was clean hotel with a nice pool and exercise room

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

pool should be open until midnight as it is part of fitness center and swim at own

a bit pricey and pool needs cleaning on first day.

pool needed to be cleaned

they were able to help us find shops and indoor pool options in the area

also i did not like that the pool was not open because the design of the pool is an indoor/outdoor

were disappointed to know that the pool was out of order until may

the staff, room, breakfast, and pool were all great

no pool or hot tub

the only problem was the pool was closed

half of the light bulbs in the room were missing. the and the pool is out of order

pool area is wonderful

hotel was super clean, smelled fresh and the pool was really clean and clear

nothing at all to complain about. oh the pool was closed. but no big deal.

pool was closed due to covid

nice place to stay didn't get to check out the pool but looked nice

clean, pool ok, friendly staff, decent breakfast & reasonable price.

pool was in a weird spot in the back, no lounge chairs by the pool and the fitness center wasn't on

nice pool

com had the hotel listed having an indoor pool/spa

my family was well rested and enjoyed the breakfast and pool.

pool small

i did then when we went to pool we saw maintenance man outside doing nothing

also enjoyed the indoor and outdoor pool

pool and hot tub a little crowded.

the indoor pool area was great and the kids enjoyed it

heated pool and hot tub, breakfast, dinner and drinks being free, friendly staff and location

the complaintry meals and drinks. the spa was nice as well. not to forget the pool was relaxing.

pool was nice, if a bit small

pool was so small and was closed during june

the pool. it was dirty.

small pool

was too much noise generated by people in the swimming pool after 10 pm

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

location, near walkable restaurants, nice roof top pool

location, roof top pool, safety, restaurants and shopping within walking distance

we used the pool the first day and the second day it was closed

the pool

the pool was closed!

beautiful spaces, very friendly staff, fun pool, and wonderful fire pit area

pool is very lack luster for summer travel

that the pool was no available at least to lay in the sun.

wish the pool was indoors.

awesome pool and comfy beds

the style of the room and the pool area. the breakfast was excellent also.

food was excelent. beautiful pool area

the pool was open and we enjoyed it

had a bar and a pool

the pool was small. breakfast was meh.

there was nothing i didn’t like. wish there was an indoor and outdoor pool

we enjoyed the pool

there weren't lots of kids so enjoyed the pool

the whirling pool in our room was amazing

i could tell that the amenities (bar/pool) would have been nice but were shut down due to coronavirus (+)the pool area location is great mall near by and restaurants nice decor friendly staff (+)the room , workout center, pool and staff were all excellent! (+) beautiful lobby, bar/restaurant, health club, and swimming pool (+)the one stop shopping; lodging,restaurant,bar,fitness with peloton!!!,pool (-)pool was out of order and had been for a while (-)a bit further from southpark mall then i originally thought but still in nice great area, pool was average at (+)athmosphare and very nice pool area outside to relax

were traveling with kids and required a room with 2 beds

the construction also meant their restaurant and bar was closed for in person dining but the room service was very friendly and quick

i came to get away from my kids only to listen to someone else s all night the whole two nights stay

pleasant indoor and outdoor space, helpful and courteous staff, free morning coffee, fantastic gym

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

longer hours for the pool

the pool was closed due to maintenance.

indoor pool was one of the best we ve used

pool don't stay open all night..

yes, the pool was closed.

location and outside pool and fireplace area.

the pool could have been warmer

there in april and the sun doesn't hit the pool area until late evening so my hopes of relaxing in the sun by the pool was not applicable

pool opened longer for adults.

the pool closed to early when you have a late check-in.

indoor pool was ice cold, you could not adjust to it and our one friend ended up getting sick

the rooftop bar and pool/gym were closed

from the breakfast to the pool their staff was so nice and helpful

the pool was warm and so much needed in that hot weather

hotel pool rooms

they have an amazing pool

pool was huge and had a beautiful waterfall at one end

pool

hotel was clean, pool was amazing

small but nice swimming pool with plenty of seating, shade, and free towels to use

some people have a party very loud by the pool at midnight.

we love the pool , breakfast was amazing

nice pool area and restaurant

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

pool area was relaxed and like a resort - well stocked with towels and plenty of chairs

friendly staff, immaculate room. fabulous location. relaxing pool area.

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its wonderful staff

the pool

good included breakfast and cute pool/patio in the middle

pool

pool is best in charlotte and lots of dining and restaurant options around

hotel closed the pool on the last two dats we were there

room was beautiful and the roof top bar and pool were awesome

hotel, comfortable clean rooms, love the pool area, friendly and helpful staff, great breakfast buffet, perfect location

message from hotel via third party noted pool and gym closed

pool and everyone was nice and helpful

you get a card key to access the hotel elevators, pool, laundry and your room

i loved everything about the property. location was great, room was clean, pool was amazing!!!!

pool not open