we loved having the pool each day

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

the outdoor pool.

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

pool was cold

paid for a room with queen bed and a view towards the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

the outdoor pool was absolutely fantastic, and yes it is heated

pool look cozy we didn't have time to try it

from our balcony room in the executive building and view while swimming in the year-round outdoor pool was great, like a stress free resort, but it is a convention hotel, too

pool very nice

heated pool was definitely a winner for the kids, as was the playground

pool and área outside was very nice to have lunch and let the kids enjoy the pool

close pool

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

rooms, good wifi, friendly staff, great pool area that is very well maintained

the hotel has a swimming pool

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

if the gym is well equipped, it's extremely dirty and no maintenance is done

my reservation included breakfast & options were tasty and varied

very nice staff. the food at restaurant was good. and they have a gym.

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

never said hi, it took forever to get pool towels

and i had to request for someone to bring out the pool towels on both days

pool was great, water was warm

specially the swimming pool and jacuzzi

different days), service at pool restaurant very poor, the staff is not well

the pool is wonderful to come home to in the afternoons, and it is covered at night so the water does

so the area with the swimming pool is a bit tight - but if works so fine even though

friendly staff, lovely pool and roof top terrace, complimentary breakfast was really good

hotel, pool, room & location

location, full breakfast offerings, pool and jacuzzi and staff was very accommodating including arranging for my transportation from

was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in

pool was great

great property and pool, garden. staff super friendly and efficient. really enjoyed my stay.

pool we didn't get in the pool, but it was very clean

the pool and the breakfast buffet

no swimming pool

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

i never had time to use the swimming pool or jacuzzi

no staff at the rooftop swimming pool bar

hotel had everything we wanted, the pool was a little small but we didn't have time to use it anyway

they made sure my kids enjoyed the pool, always making sure they had enough towels

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

there were a lot of mosquitos by the pool

the location was amazing. great terrace and pool

the pool is nice, they also have parking space

have two buildings a block away from each other so if you want to go to the pool and your room is on the other building you have to leave the premises in order to get to the

plus, there's a small heated plunge pool to relax in after a day of walking

2) the pool is at another property that we never got to… i read that in other reviews, but i assumed the

a pool on the premise, must go down the street to their other location to sit in the very small pool

now i know that there is an extension of the hotel around the corner with a swimming pool

the pool to cold

they say they have a pool

it would be nice to have the pool open 24

small pool only gets sun in the morning and early afternoon

also i didnt use the pool but it seemed like a nice place to chill

with nice shade, swimming pool, lot of space to relax

of queretaro historico area; clean, comfortable; excellent staff & service; courtyard w/ patio, pool, and library

swimming pool, amazing breakfast, great service

pool is cute

gorgeous rooms, outside seating areas, a small deck overlooking the pool from our bedroom

pool is a lot smaller than the pictures and not really well maintained

pool area is nice

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials will surround you at tá

the pool/jacuzzi is warm and relaxing, not crowded

plus the pool with chairs in

room was so close to the pool, but in the first night there was a party of others guest and it was so loud and noisy and the

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

clean. rooms were well laid out, pool area is small but very nice and peaceful.

and a lovely pool

the swimming pool/garden courtyard was lovely

the bed was comfy and the pool was a nice touch

pool temperature

the pool area is nice but the pool itself wasn t very clean

great bed, big tv, secure parking lot, and friendly staff

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

i liked the pool

pool is amazing!

pool and facilities are gorgeous and can be the main reason people stay here

loved the pool, the external decor and plantings.

the swimming pool was amazing. rita kept my room immaculate.

7 pool chairs are a joke

the pool & the service of the personnel, they were very kind with my family.

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

view on the pool

they solved one little request we had at the swimming pool

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

pool was very small

the pool heater was not available, and most of the time the shuttle driver was not available

place to stay, wish to had more time to enjoy the swimming pool or restaurant

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot