before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

i like the service, hotel was clean, comfortable rooms, and pool was cool.

clean, comfy beds and linens, cable tv, outside pool

liked the pool, the room and the staff

i really liked the pool at the back of the hotel, which was very peaceful and surrounded by grass -- like an oasis in

a bit noisy at night, and the pool was not clean

clean. nice pool area.

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

parking place and swimming pool

pool had a lot of chlorine, so i got out immediately

the staff that helps arrange chairs, umbrellas at pool are very nice and helpful

that you have a nice stretch of beach with shade to easily access from right behind the pool area

i had a gorgeous balcony room, fabulous pool, bar and dining area

the pool

location, staff, pool, bedroom

very helpful staff lovely pool and

the pool was pretty small and the private beach dirty

rooms) with private pool and beach personalized attention

day we were unlucky with a group of mexican people who were being very loud at the pool area

nice pool

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

pool was lovely, well laid out apartments that overlook the pool

the room i stayed in had a balcony towards the pool and the overall quality was really good

pool could be more clean. breakfast was not continental but mexican.

my kids love the kids pool with the slide

was great for a nice comfortable small hotel with an adult and kiddie pool, restaurant and billards room

very comfortable, good wifi, great staff, great pool.

beach not the most beautiful but really enjoyed the pool

location on the beach can't be beat and the pool is a great alternative to swimming in the gulf

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

the glasses are dirty, the indoor swimming pool as well

the room breakfast pool gym

outdoor pool was closed and the indoor pool was not very clean

poor cleansing of the outdoor pool and glass surrounds with bacterial growth noted in areas, damaged tiles at the pool, uneven

indoor pool was closed and the outdoor pool looked no so much clean, but i guess all this is due to the

friendly staff great swimming pool with water slide

pool area.

ds super enjoyed the pool with the slide

my daughter loved the pool alot

the facilities are great for families

liked the location, the pool, and the rooms were relatively clean for the price

the building, the rooms, the staff, the location, the pool

free breakfast, they clean the room everyday, pool, customer service was excellent.

pleasant breakfast dining area by the pool, service was fast and professional

the staff was very nice, breakfast was really good and the view in pool was great

location, amenities, restaurant, pool

great pool, service is good, very good location.

pool area was well set up

very nice hotel, swimming pool, breakfast, and team !!

the pool - beach

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

the new pool was nice

only 1 pool instead of 2

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

excellent food and good value for the money. beautiful garden and pool.

the pool over crawd

i like everything the pool, food , services

room service & location

the pool was not open everyday which was strange

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

good meat and seafood buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

kids complained every time we walk by )pool was okay price to much for this place

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

the opening hours for the pool. need more

the pool was nice but could be cleaner

loved the pool!

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

swimming pool was very, very dirty

they had a very nice pool that was nice to swim in

the swimming pool and the room. it clean and comfortable

linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

wonderful location, great staff and we loved the pool.

good equiped with gym, pool and play area for children

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

we also had a room next to the pool and by the reception

the view on the swimming pool is great

i liked the pool and the location near the beach.

the breakfast was delightful ud83dude0b the pool area was beautiful

clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is unbeatable

hand,with several speakers playing different loud music on the beach, from the hotel swimming pool what you hear is a loud mixture of musics, noise only

the pool was not very clean.

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

nice pool and comfortable bed

roof, good swiming pool, large bed

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

there is a pool in the hotel and an elevator

pool is really good

location, pool, beach on site, restaurant has buffets it has a convenient store and starbucks

room service and food service at the pool

the pool was clean

pool was very nice, food excellent, location is great, immediate access to the beach.

very friendly staff, good food, the pool was amazing

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

big rooms, all with sea view, comfortable shower, the pool looks very nice!

pool has been closed for a while and at the rate work seems to be done will be for at least another

the hotel pool & hot tub are nice and quiet and good

however, there was a dilapidated building across the street with a horrible looking swimming pool

the pool is well maintained

swimming pool is super small and super, super cold

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

nice pool area very sad

beautiful setting on the beach, lovely pool and restaurant. good value.

left side swimming pool water a bit cold

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

size, lobby,parking

the lawn around the swimming pool was poor.

the pool, location and service is amazing!! rooms are roomy and very clean!!

well located, great swiming pool and easy access to the beach

the other issue is with the pool towels

we do understand the situation with covid-19 that the pool and beaches were closed

the hotel is very loud from the street and from the pool

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

i liked very much his pool and the building

air conditioner flooded my room, the restaurant was not the best and the pool was small

nice beach near about 100 metres. jazuzzi and pool was nice.

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

very few umbrellas in the pool area, it is hard to find a shadow there

pool is amazing. walking distance to the beach. has several beach access.

the beach and pool

small swimming pool, but it's still okay

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

noisy, and filters are not clean the room gives you a sensation of claustrophobia thr door to the pool is very little

pool and beach access was perfect to keep our 3yr old entertained

location, great pool and access to the beach, good cafeteria service and outstanding room cleaning service

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

just the swing pool should be a warm water

the breakfast was amazing. and the pool was clean.

the hotel was close to the beach. the pool was nice.

location and pool

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant