i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

the pool is too small but it was refreshing and very clean

very cold pool

the pool facility is too small

it is very comfortable, clean, organized and the pool is excellent.

very nice pool to relax at and delicious food at the restaurant

the pool should have a heater

the pool is excellent as well as the opportunity to have a massage and yoga

location, cleanness, pool, room

that you need to use plastic cups at the pool.

was ok sad we couldn’t use pool because of covid but the staff was awesome very friendly they made u feel like home

it was clean neat and had pretty rooms. pool was cute and nice .

the swimming pool is amazing!!!!

hotel was great, the pool is awesome

the pool lounge chair needs new one.

very nice place, clean, good service, nice pool area to have a good time with family.

sadly because of the corona virus i wasn't able to enjoy the pool much :(

not the biggest place you will stay, but comfortable and pretty clean, nice restaurant, pool and the best is that staff members will make you feel at home

pool, location, staff

nice pool. good a/c. good food next door

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

we got the room with the plunge pool and my daughter literally did not want to leave

the beach and pool

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

the room with pool was very nice!

the pool is great to relax, there's a hot tub as well

great for location parking pool etc is good and room clean

the pool was gorgeous and outside sitting was beautiful and comfortable

the pool and hot tub were great

full hot breakfast with hotel employee making fresh custom omlets-the multiple pools with zero entry option & palm trees, bar, cafe for lunch -outdoor spaces were exactly what we

staff at pool bar was not very friendly.

the beach access was perfect and the pool was huge

beautiful place, very comfy, nice casino and restaurants, the pool was great and the beach.

pool

wonderful staff and the pool and facilities were beautiful and well kept up

the pool was very nice and heated

aside from these issues, we enjoyed the pool/beach area

pool and hot tub very cloudy water

on the bright side, they have a private beach and a big pool so if your plan is to stay there, i would say is well worth your money

strong smell near pool area.

bad location for pool. right in the center of everything. not private.

the room was super clean and the bed was very confortable, the pool was only for us the day we stayed, it is super clean and modern, we enjoyed the outdoor music

it is a very comfortable place with air conditioning, pool, an excellent restaurant and cafe, and convenient parking

a beautiful and comfortable hotel with on site parking, delicious restaurant, pool and casino

i could not use the pool due to the short time.

beautiful hotel and pool. great location near the town center.

the pool area was a nice surprise and it's beautifully decorated

melia is stunning and grand beautiful outdoor pool the staff was very charming and nice will definitely go

pool

pool

the grass by the pool needed to be

nice pool,room was comfortable.

reception staff i believe named laurimarie, recommended me to use the pool

i love the pool and the bar all of the staff was very nice

the pool was in a private activity and guesses can't use it.

was great, the staff, the breakfast was great, the pool was cold even tho it receives sun all day

the pools and the food were amazing!

music was good, dining was good, pool was good, staff excellent and the room is very comfortable and nice

bigger pool

from the checkin, to the room, to the pool and the terrace next to the poolside

power went out about twice (but came back in secs) only sad part was the closed pool due to corona which is understandable and mother nature causing the tropical storm, ruining

the closing hour of the pool.

location and the pool , service was excellent

room had a view to the pool (1st floor) but the could see inside the room if i had only left the sheer curtain but

the pool and amenities

perfect place with kids. i especially liked the pool, the buffet options and the friendly staff.

the pool was clean and well maintained

food, pool, location

nice pools

hotel as situated on top of a little mountain by itself with a beautiful pool area overlooking the carribian sea

the pool was great and the room was spacious and very clean

the view is amazing! the pool can use a little tlc but the amazing view over came that.

hot tub at the side of the pool was not clean

the pool area amazing view

hopefully when the pandemic is over the beach and pool area will be very lively

enjoyed the outdoor areas and the pool

my children really enjoyed the pool area

the pool is awesome for kids

property is big and loved the pool for the kids is a great family hotel.

it had a nice view of the pool and ocean

pool was very small -- more of a soaker -- but it was on a beautiful rooftop patio with an amazing

the pool is actually smaller than what the picture depicts, but it is clean and open throughout the

nice pool area with a good view

the pool/spa and location

beautiful building, the pool is amazing. rooms are amazing.

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

restoration, beautiful roomy & appointed room, great public spaces & a wonderful roof top pool

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

the roof top pool was perfect for relaxing after walking old san juan

pool too small. was a little bit disappointed compare to the pictures i saw on booking!

the rooftop deck was also lovely with its plunge infinity pool that overlooks the city

the pool was smaller than the picture on the advertisement.

unfortunately, the pool was closed for extensive work while we were there but it looks like it would be amazing

hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge

the only thing was the pool. i was expecting a little bit more but it was nice..

pool. it doesn’t look like the same as the photos

great pool

small pool

i couldnt go in the pool due to weather

pool too small.

we didn’t go to the pool area

pool

the hallways are very tight and the pool was a bit small plus’s wish i was a hot tub

plus the rooftop bar, restaurant and pool are amazing

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool area had an event with a dj in place one night had an amazing time with drinks available in

i love the scenery the pool on roof and the great amenities!

great services, excellent front desk and area of the pool awesome

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

would’ve prefer a larger pool

the pool could be bigger but the view was superb

infinity pool and the hotels casino were great.

it's far from the beach and the pool doesn't have much shaded areas.

pool closed.

pool deck is just anzning

pool area

god exercising room and nice pool

from the rooms to the pool to the view

the amenities were great! pool was the best

pool and gym were very clean and available for use

very delicious breakfast, nice pool area, clean rooms, very friendly and helpful staff!!!

everything..the room... pool view. location ud83dudcaa

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

the rooftop pool although small was nice and had an amazing view

kinda gave up the pool area to accommodate a rooftop restaurant

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

rooms are nice and the rooftop pool area is nice too

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

the pool and beach and location

the pool and location and beaches

the beach/pool area

covid precautions/beach/clean room/staff/pool/great location

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

restaurants, pool, staff

room was smaller than expected and the pool area was very small with no hot tubs.

one elevator, loud air conditioning, shared pool with restsursnt

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

pool area was amazing! sat there at night to read a book after the pool closed.

also at the pool they take your temperature and ask for your room number and name and you receive a wrist band

the view was spectacular and the pool was very good for the little ones.

the outdoor pool and connecting beach.

access to the pools, bar in pool. overall, was impressed in the quality of room.

very attentive and friendly, the pool was very cool

pool area was awesome as we used it while waiting for our room to be ready

pool and hot tub closed to early

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

i love the pool area and bar

great food and pool

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

location and pool

the little pool. even though the view was amazing!

clean and infinity pool was open 24/7 which was nice

the room, views, pool, staff and food were fantastic!

the pool/ rooftop area was so picturesque and pretty

outdoor rooftop is amazing pool area very clean

could use music in the pool area

the jacuzzi and pool

great pool experience

the pools bars and restaurants are terrific

staff majorie at ola and raul the pool clerk were amazing

the pools were warm

the immense amount of pool options and holiday decor made my stay very welcoming and elegant

love the pool and restaurant on property

pool , nobody reallly utilize the pool , it was clean , but not in an area where you can really

pool needs be cleaned

place to stay with a pool and close to the beach prior to our cruise

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

the staff was helpful, the location on the beach was crazy amazing, having access to 3 different pools was great and all the local restaurants nearby made this trip so great

the beach, pool, and food is all right there

multiple pools

i loved the bright, airy entrance, and the pools were fantastic

i really loved the adults only pool

the pool and the pool table were really fun and there's also a piano in case you want to use it

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool looked nice but i never used it

the terrace and pool were nice also

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

pool and hot tub were awesome

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

pool and hot tub clean and well stocked with towels

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

loved the swimming pool. within walking distance of beaches and restaurants.

small pool but it s nice and also clean

pool area and few nooks to gather

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

the pool the beach the the location the staff was the best . will be returning !

live music would be nice at the pool. and beach chairs and towels need a refurbishing.

floor/below has a view of palm trees and the pool

pool area and beach was wonderful

the pool was a lot of fun and hot tub was small but the perfect temperature

the pool area was nice and always had clean towels available

the pool was so serene and peaceful and it’s located in a great area with the beach and eateries

the pool area was wonderful

we enjoyed the rooftop pool and bar in the evening

rooftop pool was great / loved the yoga room