possibly a small bar out by the pool one elevator was broken

newly renovated rooms, fantastic pool and breakfast

pool setting beautiful and loved the whirlpool at night

pool, fitness room, conference rooms

great pool

outside tv not working when we relaxed post-pool

pool was kinda small but was nice. no hot tub

excellent location, fine breakfast options, nice pool

great location, gym and pool well equipped (with a peloton which meant we could maintain our rides

pool was nice and gerry the bartender was very helpful with ideas and places to go

in close proximity to shopping and restaurants nice clean pool

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

pool wasn't recently cleaned

17 trips down the hall, down 2 flights of steps, out the door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

spacious room, clean, pool, friendly staff

the location, the pool, the size of the room, and the staff were very nice and helpful

the pool could be a little bigger, to small but it was nice hang out spot

pool is heated and has some shade to use if needed

great location and very clean. breakfast good. beds very comfy and pool great

pool area could be made more comfortable and appealing, attractive!

staff, clean room, pool, breakfast and coffee

very clean & high class. nice with gym and swimming pool. good breakfast.

the pool and breakfast were a great perk to add to my business trip

food and pool

the metal pool chairs are not comfortable.

pool room

friendly staff' included a dinner, drinks, and breakfast! clean rooms. nice pool and patio area.

pool area was nice and clean

pool and spa area was just ok wish it was closer to beach

pool and hot tub are also exceptional

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

the pool was colder than expected, but did not detract from its enjoyability.

location to family in ft myers. pool

great pool

the pool wad nice and warm as well

pool hours are very limited

the pool and kitchen

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

the pool is shaded all day

the pool was great the hot tub worked and was hot

excellent pool and jacuzzi area

friendly, helpful staff, clean rooms, great patio/pool. good location

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding hotels

plenty of parking on site and good swimming pool.

very clean, nice pool, great breakfast

more luxury bedding water preasure in shower poor, area around grills pavers filthy, pool dirty and not

location of pool - no sun

pool area was unkept and not inviting at all

the pool wasn’t clean and neither was the mineral springs.

did not get in the pool because it was filthy, very disappointing

pool was a little dirty.

the pool water and pool needed to be filtered a little more

friendly guest and events were being held onsite by the pool

the airport shuttle was great, outdoor pool was a little chilly, no time for the breakfast

super small pool

pool was very small but wasn’t an issue for us

the only negative is that the swimming pool is really small

the pool water doesn’t look appealing.

the pool area was in shade!

the pool is nice also

hotel pool was refreshing with a hot tub as well

breakfast and the pool were excellent

the pool is well sized, and the surrounding amenities more than suffisant

professional friendly staff from check in to check out pool facilities excellent especially lazy river accomodation quality is excellent house keeping

the pool and lazy river was exceptionally fun

had a late night for the pool

tiki bar around pool could have been open more regularly cant take own drinks or coolers to pool

lots of good events for kids daily including pool games

perhaps the pool area but still ok

very clean. loved the pool area, too. close to jet blue park. staff was friendly!

the pool closed a bit too early

great place staff and inside pool

easy virtual check in, helpful staff on site, nice pool for kids!

pool was warm (and empty of people so we had it to ourselves)

everything was exceptionally clean including the pool

pool wasn’t heated

the size of the room and the breakfast, o yeah and the pool!!

great location, breakfast good, pool was great, staff super nice. can walk to restaurants.

all the amenities like shopping, shopping, coffee shop, etc. the pool was also nice.

seemed as though this was a busy time for pool and bar

amazing pool and rooms.

pools

wonderfully clean room, amazing pool and amenities

so much rain the pool had to be closed. ph balance off.

the staff were excellent and the pool was very nice

pool for the kids and breakfast

the pool area was very comfortable

friendly staff and great pool area!

the pool is beautiful & the water was not extremely cold

the pool area was very nice with very modern comfortable outdoor seating in the shade with ceiling fans

pool and whirlpool had consistently an odd spell which made it unusable

the breakfast was great!! we love the pool being open 24hours!

breakfast was perfect and the swimming pool.

beautiful landscaping and the pool was nice

pool is not heated so is not used

we did not use pool but looked like could use some maintenance on water.

outside pool got a little tight with so many guests

outdoor pool area was gorgeous and a great place to eat breakfast

the people from the reception and from the pool are just whao , really really nice

we had to buy plastic cups to take drinks to the pool area as all the supplied glasses were actually glass :)

accommodations, awesome pool, and next door to restaurant

the pool area and lobby is well kept

location. suite was amazing. great pool.

loved the restaurant near by, really enjoyed the pool, enjoyed making food on the grills.

also on site : pool, private beach with palapas, long chairs , bbq , free parking , 1 mile from the most gorgeous

rooms, good pool area and the lake house is a great place for a drink, lunch or causal

the staff were very friendly. great restaurant downstairs by the pool. room was very clean.

great location, and our plan was to just relax by the pool all day and having a bar and grill just footsteps away made it that much more enjoyable

the pool close to early

nice staff, nice pool and bar, clean & comfortable rooms.

the pool was

door between pool and lobby did not open readily with my room key card.

although we didn t swim the pool looked lovely

liked the breakfast, the pool, and the space in the room

was good, just the elevator was out of service and the pool too but tech difficulties happen

pool was also

the pool area was nice for all with plenty of chairs and a small gazebo setup with a picnic table

off area, pool music too loud for a sunday afternoon soak (leave that to the twenty-somethings down the

the pool closes too early.

i loved the pool and the sports bar food they have inside. staff was very professional.

would have preferred for you to have a pool for the little ones.

thing that could have been better is earlier and later pool hrs it s 8-10 but honestly it was a struggle getting a spot in the hot tub which is why we

pool could have been a little warmer.

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

pool was perfect

the pool was great and has some nice shaded spots under the palms for the heat of the day

clean, well equipped, beautiful beach, up to date, good wifi, great staff, plenty of linens and pool towels

the pool was also a nice little break for the kids

beach had a lot of water pooling on it and you had to walk through it to get to dry sand and the ocean

gentleman at night who walked around running people out of pool and hot tub could be nice and not so harsh dealing with guests

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and right across the street from the beach

clean and nice pool. easy check in

pool not available after 9pm

it was perfect the pool was awesome and took care of us

gorgeous place. great pools. great views!!!

pool needed repair on the deck

value for the money; comfortable beds, wonderful complimentary breakfast, and a good gym and pool

pool closed so early at 8 pm breakfast was inconsistent, i would expect to at minimum to have eggs

the location of the pool.

bc we had to bend too much and the room had no closet … there were other guests smoking at the pool which was obnoxious; should be a smoke free environment

all great (room size, swimming pool with jacuzzi, location, service, breakfast, car park).

pool area was not nice and garbage in the front of the building the garbage place was super full

nice pool heated,friendly staff.i will be back for sure.

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

suite was amazing and so was the pool

very quiet, very clean, the staff at the reception was very friendly. nice pool!

the swimming pool was cold.

pool is small and under trees, coffee is not good

room smelled musty and bleachy like pool water because it was carpet through out, which i'll never understand why florida hotels have

clean. great location. pool area is very nice.

pool was nice and warm staff was friendly

the new year the pool and hot was close

the pool was small

clean spacious room, good comfy bed, property grounds clean, staff was pleasant, good pool area, coffee maker in room well

the pool stayed open until 10 so we always went when we came back from watching sunset

staff was great, loved the pool area and hot tub.

nice staff and clean rooms and pool.

only thing i didn't like they close the pool at sunset

the pool closed at sunset

pool area was very clean and plenty of furniture

bathroom by pool

had water activities and a pool

the staff are lovely, the decor is just awesome but best of all the amenities - the plunge pool is the perfect place to sit with a cool drink and read

the comfort of the bed could have been better and extra pool towels in the room.

hotel was super cute, clean and offered breakfast, pool/hot tub, bikes, paddle boards, kayaks

amazing plunge pool/hot tub

friend staff, clean hotel (we had three rooms) , nice pool area, great breakfast

the location, the comfortable big room, comfortable bed, the beautiful warm water pool with a lovely view, the beautiful lobby, friendly staff and a nice “bag” breakfast

a sitting area but it made up by having a nice breakfast area and the outside sitting area by the pool was great

please add more shade options to the beautiful outdoor pool area

everything was excellent, clean room, nice staff, nice pool. the hallways smell very nice

pool was heated and wonderful addition and pleasant surprise

pool warmer . supposed to be heated

didnt like that people were smoking in pool area

our daughter smokes so the smoking area by the pool was quite nice for her

heated pool

very convenient location and facility the heated pool worked for my grandkids.

pool was open until late. cleanliness & friendly staff. answer questions quickly.

neat and clean and free laundry service gym and heated pool

there was no pool.

pool a bonus too

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

the area and the pool

the pool area was kept up like a 5 star hotel

pool area was satisfactory, but the pool could be a little larger

no indoor pool

suite with bathtub was great for baby to sleep in her pack n play, room was very clean and quiet, pool was warm and free breakfast was delicious

the front desk staff was amazing and put me in a room overlooking the pool

pool could be heated, even in florida!

pool area was nice

the pool closes at dusk.

small pool- will bring suit next time

pool. basketball court.

very small pool, busy location

liked that its equipped with a kitchen , it has a gym and pool

the pool and grill area ..

clean pool, rooms, gym, everything was perfect

pool was nice

pool was super cloudy and a lot of people like 25+ which is fine but i dont feel like they shocked

my family loves the suite/room, the pool and the fireplace!!

breakfast, kitchen, pool, workout area cookout areas comfortable

staff, clean room very comfortable, nice pool well-maintained

pictures and description of the room made me think i would get a room next to the pool and not one facing the road

hotel is very clean bed is comfortable and the pool is great

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

the pool closes way too early

we did notice cigar buts in the planters around the pool area

with a nice pool area

the pool was nice and warm and the room was excellent

the pool and decking around, small and shady. not heated.

the pool was great! breakfast was also amazing!

decent location. no chairs by pool, or any indication it was open.

pool was broken

pool was not heated and closed at dusk

the pool was closed. breakfast on the weekend did nit start until 9:00.

the pool looked yucky

the only downfall was not having access to much sun while at the pool.

my husband and i, and another couple that went with us spent out last day at the hotel pool

the gym wasn't open....pool furniture could use cushions? i am reaching here : ) have a nice day

pool closes at sunset

staff was friendly, room was comfortable, pool was nice.

let me check in super late and when my flight was hours wait time they let me chill by the pool till my uber came

pool was very nice and clean. room service was exceptional

pool

staff and pool

the pool and the manager lady

staff was awesome the room nice and clean maid service was great pool area nice and

we enjoyed pool

also the accessibility to the pool

pool closes, honestly only thing that sucks, my sister and i enjoy the pools at the hotel a lot

centrally located clean nice pool and comfortable beds quiet

excellent beach access and pool area!

i think the one guy is a little quick to shut the pool down at the slightest sign of a storm rolling in

pool was awesome

staff, restaurant, room,lanai, beach,pool

people are still on beach and pool area until this time and they close

front desk staff was efficient and helpful, room was clean, nice pool area and guest laundry.

the pool and lobby was nice

great staff! safe. courtyard swimming pool.

the pool was closed~over did chemicals.

the pool has no heater

great location, they have no breakfast, love pool area,enjoyed are stay

the pool tile and decking could use replacing but the temperature and clarity of the water was ideal

pool area was a little sad.

is awesome price is right awesome pool fishing access staff was helpful and friendly we will stay again refrigerator a plus room

the pool is clean, kids loved the dock and outdoor lounge area

4 bars, 4 restaurants, gift shops, parasailing and jet ski rental, volleyball, pool etc

great bed, great view, amazing sunset, great pool, great restaurant

would like to give a big kudos to the pool lady angela

we will be sure to request the pool side when we go back

the pool was being worked on!

its location , its reasonably priced restaurant on sun feck free parking. pool snd beach

pool was also closed at 5pm on a friday night for cleaning

no pool,no snack bars,but 2 very nice restaurants on the roof

didn't like the fact i had to cross the street to use the pool or go to the beach when i went on the website to get the room it didn't show me that i would

only two things i didn't like was the rule that you could not have any drinks or food in the pool area and they had staff who actually monitor the area and enforce this rule

newly remodeled and freshly painted suite right on the pool was very comfortable for my son and i

didn’t see a shower to rinse at the pool

pool was closed while we were there

the grounds are well-maintained as is the lovely pool/garden area

location, beachy vibe, gas fireplace in back near marina, pool, amazing staff!

pool is small but enjoyable

the pool was nice and never overcrowded

pool was great and on site restaurant was very good

large areas to walk around, huge pool, restaurant on premises, very close to key west express

the pool was very nice

pool was excellent, staff very friendly and knowledgeable

beautiful resort, enjoyed the pool, beach, spa and sunsets

one bummer we could not take in our own cups into the pool area

could have an additional pool on the other building.

the pool is also gorgeous

everything ! pool

location location was on the beach from the room in less then a minute pools where

the bar and restaurant down near the pool is amazing

we come here often . great location . great food and pool

pool area nice and clean with good amount of shade areas

beach is right out the back door, past the heated pool, which was left to cool this season for apparent reasons

pool was awesome

love the oceanfront pool

children in the pool

i love the location, beach, pool, room cozy with benefit of a kitchen. washer and dryer a plus!

location right on the beach, great pool with plenty of chairs, large room with kitchenette.

hotel don't have a mini store in site to do small purchases, no bar to buy drinks while at the pool are but other than that everything else we love,will be back soon

would have liked maybe a bar or fresh food area for lunch options while at the pool.

resort, clean and modern with beautiful grounds and pool

the pool was also very nice,perfect temp

pool closing at dusk is ridiculous

cleanliness, location, breakfast, pool

hyatt met my needs, it was hot and needed to accommodate my grandchildren and the pool served its purpose 100%

i believe the pool was heated but it wasn't water was to cold to be in the pool.

good breakfast, nice and clean pool, the bar

pool needs more sunlight

clean, polite staff, nice rooms, swimming pool, location

guess the swimming pool could be expanded

we had no problems with the pool

pool was awesome. outside sitting area was very relaxing.

i always enjoy spend time with family at the pool

very friendly staff. modern and clean room. nice pool.

was great ud83dude03 clean, comfortable, pool clean, jacuzzi was great

pool not heated

pool closure time

we used the swimming pool on the first day and it was refreshing on a hot day

pecially the pool was really nice)

nice, the room was clean & spacious and the facilities were perfectly maintained

i really enjoyed the pool and hot tub area, lots of space, never felt crowded, and overall just a nice hotel to get away

very clean, bed comfortable and pool very nice. staff is very friendly

need more kid friendly food options at the pool side restaurant.

adult only rooftop pool and bar

loved it all, pool, bar restaurant, rooftop, room, view etc

pool closes early and the wi-fi was not good

we looked forward to getting a cabana by the pool

tiki bar and pool were easy access from room, but no noise made it inside room

was able to get a room close to the tiki bar and the pool

the pool atmosphere, looked so tropical

convenience of having the room, pool and tiki hut all on the property

nice pool nice tiki bar nicer accommodations.

the hotel room was incredible and the pool beautiful

how quiet and clean it is. minutes from the beach and friendly staff. the pool was excellent.

heated pool and hot tub

heated pool and hot tub

hotel staff are incredible and the pool simply

great pool area and breakfast

pool was very nice.

everything we needed/wanted, clean rooms, balcony, fridge, breakfast, fitness room, and pool

room pool and staff

the pool was clean and the pool area was nice and clean

dont like that the pool and basketball courts close at dusk, which in the winter is 6-7pm

pool

breakfast was great had washer and dryer. that was expensive room was clean pool area was nice

wish they had hot tub by the pool

fresh breakfast. clean swimming pool. all good here. no worries.

the pool side rooms are great

very good pool , quaiet clean ! great location. very friendly workers. the best !!

rooms were clean, staff was friendly and the pool was great!

the gardens,the rooms and pool area are super clean

facilities were fantastic. lovely pool and outdoor area / bbqs. comfy bed

great location. nice sized rooms. super clean. nice pool area with fire pit

maybe the pool a little bit small

pool was clean and never busy. they always had towels stocked outside as well!

the breakfast was great!! the staff is really nice and the pool had the perfect temperature too.

very clean nice pool great location

the roof to bar and pool were great

the pool was a nice place to cool off

pool closed at 21:00. a little bit to early for my taste

loved the pool and restaurant was delicious!

desk guy was awesome and the bar tender in there in house restaurant was very nice pool was

staff was excellent, the pool was clean and warm, housekeeping was great

the pool was very inviting along with the dock area with the iki hut witch we used

are obviously in the process of upgrading the property, so the pool furniture was a bit old but otherwise

great room, pool, kind staff the fin great music/ food! every night close by- 2 min walk

pool and that there was a kichen

hot tub or indoor pool

even had a heated pool

we couldn’t stay at the pool long because of it

pool could have been a lot warmer

space - kitchen

brilliant staff (chap had the best nails, made the wife envious) , free parking, swimming pool, very large room, comfy beds, plenty of tea and coffee making stuff although there are pots of

would have liked a bigger pool.

pool is somewhat small.

pool is very small but it’s ok.. the hotel is very nice and staff is very courteous!

pool was on the side with road, so that’s awkward.

floor above pool but right next to highway

pool was empty at maintenance.

great location. love breakfast included. pool and workout facilities were nice too

i wasn't aware the pool wasn't working.

pool was closed and locked so there was not a single outdoor area where we can set and relaxed

the pool area was nice and clean and kept up

pool and bar were closed because of this which was disappointing

it would ve been really nice to lounge rooftop by the pool and bar

it s a beautiful view and the pool looked so nice

pool was too small to enjoy, but i did not use it