loved the pool, the external decor and plantings.

great staff, comfortable room, excellent breakfast, perfect pool.

pool and facilities are gorgeous and can be the main reason people stay here

pool is amazing!

i liked the pool

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

place to stay, wish to had more time to enjoy the swimming pool or restaurant

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

pool was very small

the pool heater was not available, and most of the time the shuttle driver was not available

the pool and the breakfast buffet

the pool was amazing - warm water - and my kids loved it

pool was lovely

hotel, quite cheap great service, heated pool and the gym is also great, not really expensive one of the cheapest with pool on queretaro

was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

to main roads to and out of the city, room equipment good, the breakfast buffet was very

my reservation included breakfast & options were tasty and varied

very nice staff. the food at restaurant was good. and they have a gym.

if the gym is well equipped, it's extremely dirty and no maintenance is done

specially the swimming pool and jacuzzi

pool was great, water was warm

never said hi, it took forever to get pool towels

different days), service at pool restaurant very poor, the staff is not well

the pool and jacuzzis were clean and at a perfect temperature

weather was hot, and the six children in our group and some of the adults, enjoyed the use of the pool and its facilities

heated pool was definitely a winner for the kids, as was the playground

heated pool and playground in a garden like environment was just perfect

pool very nice

pool quite crowded on sunday due to ? day passes.

close pool

the rooms were clean and comfortable, breakfast tasty and pool nice.

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

the swimming pool is not heated so we did not swim; disappointing

poor tv channel options; pool closed.

the outdoor pool.

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

pool was cold

paid for a room with queen bed and a view towards the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

check in and safe parking

the bed was comfy and the pool was a nice touch

pool temperature

the pool area is nice but the pool itself wasn t very clean

there's no good parking entrance road sign

the staff was helpful and the parking was huge

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

7 pool chairs are a joke

the pool & the service of the personnel, they were very kind with my family.

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

also the pool need to be warm up because even at 2hpm it is really cold

we loved having the pool each day

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

hotel, pool, room & location

so the area with the swimming pool is a bit tight - but if works so fine even though

breakfast was amazing, pool swimming in the hot afternoon was the best

swimming pool, jacuzzi, breakfast

the pool is wonderful to come home to in the afternoons, and it is covered at night so the water does

the comfort of the bed, the pool, the roof and the breakfast.

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

the hot tub was amazing, the pool was cold but refreshing after a while in the hot tub.

great rooftop pool and bar that we should have made use of

pool is seems to be not clean enough, on the sides there is a lot of dust and should be cleaned

the location was amazing. great terrace and pool

the pool area is quiet, clean and relaxing

the pool could be a bit better and have more temp control

hotel is very pretty & small pretty pool in the back and terraces with beautiful views

they made sure my kids enjoyed the pool, always making sure they had enough towels

were on the second property with the pool

now i know that there is an extension of the hotel around the corner with a swimming pool

there's a nice pool and daybeds to relax

plus, there's a small heated plunge pool to relax in after a day of walking

added bonus was the small pool you could also use in the sister hotel round the corner

pool is cute

a central courtyard with central library feature and picturesque outoor and pool area - all well presented, maintained and of high quality

place, beautifully designed, very quiet and comfortable, clean, good breakfast, lovelly little pool in the

swimming pool, amazing breakfast, great service

it is a beautiful property with a pool and delicious breakfast

pool is a lot smaller than the pictures and not really well maintained

great location, spacious room, the pool was lovely at the end of a hot day.

the pool/jacuzzi is warm and relaxing, not crowded

pool area is nice

lovely pool and outdoor space and amazing friendly and attentive staff

the pool to cold

the pool, while small, has loungers where you can sun

also i didnt use the pool but it seemed like a nice place to chill

small pool only gets sun in the morning and early afternoon

they say they have a pool

room was so close to the pool, but in the first night there was a party of others guest and it was so loud and noisy and the

my little girl loves the pool and we like relaxing in the lovely gardens

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

all the place is really nice and like oasis! good ubication, great pool,attentive staff!

room was very comfortable, overlooking the beautiful pool