pool was dirty.

the meals, the gym, and the pool

loved the pool

pool was in cleaning mood all day, with the water pump off

starbucks next to hotel. swimming pool and lounge chairs.

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

great gym and pool area

room, the pool, and the view.

doing renovations and the pool was closed

good facilities- the pool and gym were great

very dirty pool and there was never water in the fitness center.

gym was being reconstructed, pool was dirty

the pool area and gym were a nice feature

the pool is not heated, the water is quite cold.

the swimming pool was great!

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

a good place to clean your clothes and chill by the pool

the staff. the amenities - gym, pool, wifi.

have a nice looking swimming pool but this is currently closed “for covid”

the location and the pool was nice.

about 20 rooms, intimate, walk out to pool patio from slider in room

pool was yucky

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

wifi was good, clean pool, staff was good, the only thing that i didn't like was the noisy ac and the old bathroom

location away from the city centre, and many cheap restaurants around, nice pool, very clean

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

wish they had a bigger pool area.

pool was small and unattractively landscaped

guys, you should clean the swimming pool, seriously !

good breakfast and great location

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

pool was out of service which would have been nice to know in advance as i would have booked

continued to fly into pool glass enclosure and die

pool, gym, shops nearby

the staff was super nice, the room was incredible, the pool was even bigger than i thought

the rooftop pool area is nice though

nothing really,unfortunate that restrictions for health reasons so pool not open .

the attention, the room and the pool

nice pool area

i like the pool and the restaurant is pretty good

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to the pandemic

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

temperature of the pool was too warm

our favorite surprise was that the hotel has outdoor and indoor pools

clean room, excellent breakfast and a wonderful swimming pool

pool was great

no service at the pool. you re by yourself

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

the staff was amazing, the pool was cozy and great location.

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

no good and silent place to relax area around pool rather noisy

pool and wifi both excellent

pool is tiny but enough for a dip in

kids really enjoyed the swimming pool

beautiful lobby , bar , restaurant choice pool hallways

the facilities of the hotel are good

all good is just due to my agenda i couldn t try the pool

nowhere to hang wet swimsuits, no bathrobes for going to the pool

i liked everything, maybe a pool service.

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we

staurant, gym, pool, etc)

, but this hotel whit his own touch , last night was a 3 guys playing live clasic music the pool amazing whit a nice view of

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

the phone in room was not working so we couldn t request room service particularly at night time

beds are so comfortable, and parking is available

we were assigned a low-floor room with a parking lot view, which was disappointing given the rate paid during the new year period

great breakfast selection fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

nothing except price was high but we had a really nice room by the pool.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

swimming pool is excellent

the water of the pool too cold.

pool was located on the third floor and poolside menu was more expensive than the restaurant (same (-)hotel pool caters too many groups and activitys that are not hotel guest. (-)reducing the pool for activities space was not a good idea!!! (+)looks impressive and i like the facilities inc gym, pool and tennis courts (-)the pool are looks too simple. (+) the pool was emptied one day during my stay but the next day it was fully operational (*) very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your own (+) gym and pool facilities are great for business travelers (-) have the staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for (+)pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

some parts could use a bit of updating. the gym was kindof outdated

gym and pool facilities are great for business travelers

cludes luggage at the street level) to front desk to room service to the beautiful room i stayed in +++ delicious in-house restaurants and bakery

amazing breakfast! convenient parking.

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

d hot) day i could ve used that swimming pool also, no breakfast buffet

after a very tiring

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching the most breathtaking sunsets

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

guests can enjoy a small pool, a gym, and parking if renting a car

the pool was great!

air con was fierce and the room was cool within minutes no pool but has a

lovely little pool

we really enjoyed morning breakfast and swimming in the pool

the pool needs a railing for older adult access and exit

the pool.

the pool is a perfect place for everybody to meet

very pleasant, and the room was ok with the promised fridge, a seating area outside and a big pool

pool looked good

pool size

pool

the breakfast was good, staff was courteous and the place was comfy( pool view the best)

it would have been nice to have music at the pool to create an atmosphere.

gorgeous roof top pool

the pool hours could be longer

the rooftop with a terrace that looks pretty nice was not working, no swimming pool, they were fixing it i think

60 hotel is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

pool should be heated

the pool... we need little shadow pleeease specially with merida weather

price, nice staff, breakfast included, pool

tasty breakfast, kind staff, clean room

sorry didn't have breakfast

breakfast was the same for 10 days

handicap room was perfect, breakfast great, clean, good location and staff was the best!

the cleanliness in rooms, lobby, pool and gym was exceptional

the pools was not working.

everything except the pool

the pool was not functionable.

the rooftop pool was wonderful after a hard day of touring

the cute little pool was nice

the swimming pool is really small and the fitness room was under renovation.

it was probably the off season but the pool wasn t maintained

the pool could be slightly heated

pool needed more maintenance, a little small

loved the place and the pool

beautiful room with high ceilings and good linens. fun roof-deck with splash pool and good food.

they had speakers all over the place: in the lobby, reception, pool, inside area where the rooms access are, even in the restaurant

noisy in the room, both from outside the hotel (street noise) and from the pump in the pool, which runs all night

the pool was a little bit small too

great pool and rooftop bar, nice rooms, good breakfast, very clean

the outside garden is huge and the swimming pool is very good

the only thing i can think of is that i couldn t find any pool towels by the pool.

beds in the room, which was also quite spacious - the garden area was great, with a nice pool, several trees including a mango one, flowers, 2 peacocks, and a nice sitting area with

small piece of feedback is the pool only gets limited sun during the day and there are only 4 loungers

location is primo, rooms are awesome, pool is great and they have peacocks chillin in the yard

place with a very nice pool area and small breakfast area that served a very delicious breakfast

patio over pool area

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

mat on the outside of the balcony so you could dry your feet after swimming in the pool is missing

conditioner was noisy, pool seemed not too clean 1,000

beautiful pool

the pool area is it’s redeeming feature but as there is construction work all around and a car repair

loved some down time in the pool area

it has a private parking space and a patio with a cold swimming pool

the pool and garden area is serene and pretty

the room near the pool is very bright, there is a ligh from the street and no curtain on the window above the door

the pool is nice, but rigth next to the breakfast area

pool, breakfast, safe parking, very clean.

very comfortable bed, nice pool, very good parking, safe

pool was lovely after my flight

the swimming pool is very small

we didn't use the pool, but it looked perfect for a refreshing dip in the water

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

very comfortable room and good pool. staff very friendly and helpful.

were located right next to the pool

hotel was shabby not clean near pool

very nice pool in beauty garden

hope the owner adds a hand railing to get in and out of the pool

pool too dirty to use

no spare toilet paper pool was neglected, very worn and dirty towels well worn

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

pool was small but refreshing

the pool is nice and the showers have strong water pressure and hot water

pool area

i had a suite overlooking the pool, except maybe that was 20 years ago

pool was cold - so we didnt use it. no windows in the actual room.

plus, the pool is gorgeous

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

nice pool and terrace

nice pool and patio

liked the location, the staff, our room, the pool

the pool and gym are quite small so you have to pick your moment

photos of the pool were very deceiving

a bit older hotel and rooms too. swimming pool was small and not perfectly clean.

the pool is big and the amenities were great

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

the apartment and pool area provide a great place to relax and hang out before exploring the city

rooms, vip service, relaxing common areas with a pool

the pool is okay for swimming but not great but as per above there are other options

design , pool,

breakfast in morning was great and we enjoyed the pool

also, sunita owns another hotel a minute away down the street that has a bigger pool and the guests from treehouse can use that as well

location, pool, english tv, food, friendliness

the pool refreshing

wifi good, pool was enough to cool off

pool is still fresh beside the super hot weather which is nice in the afternoon when you need to

place is really nice and comfortable with a small but confortable pool and separate children pool

the staff were very friendly and helpful and we loved swimming in the pool and the garden was a nice addition to the hotel

garden/pool area, staff were so friendly and helpful

spotless, comfy, great air con and pool

nice little pool, good breakfast, great location.

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

we loved the pool at the top of the hotel

pool is great there were a few things in room that needed attention but the hotel is good value for

super dirty pool making it unusable

the pool area had very little room for lounging

room was comfortable, wifi service was good, enjoyed the little rooftop pool

the grounds are simply beautiful, the pool is amazing, our room, marie antoinette, was large with a very comfortable bed and the bathroom

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

its a beautiful oasis of calm with amazing rooms / pool/ share space

great with a pool after sightseeing all day

the pool and buildings look stunning, especially at night time

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

location was great. rooftop pool as well. room was big and modern.

great view from the roof top pool

big room, clean, good location, enjoyed the pool. good air con

the pool it’s vey small.

the room and the rooftop pool, there s no bar, restaurant, no breakfast - just a few in house amenities

nothing

ybe just clean the pool from all the little bugs..)

the rooftop pool is a perfect place to relax and cool down from the heat

the rooftop pool was beautiful and a perfect, relaxing escape

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

chairs would be nice by the pool and if they brought refreshments

we loved having a bit of time around the pool to read in the late afternoon

perfect set up. pool, rooms and breakfast area

the bed was comfortable, the air conditioning good, and a lovely little pool

beautifully appointed throughout with a long dip pool in the courtyard

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique hotel we’ve had the pleasure of staying at

parking…) - our room got flooded with rain, most likely due to leaks in windows - the pool is very

the pool close to the suite, the overall service, the breakfast, everything was

beautiful courtyard, good location, comfortable bed, spacious bathroom, and a tranquil swimming pool - all perfect

the pool is tiny- a dipping pool really and there were only 2 pool side recliners

although the rooms were spotless, the bottom and sides of the small pool were covered in algae, so i never went in even though i selected this hotel because it has a

pool was tiny

pool area was not as neat as the rest of the facilities, they should grow more plants and an ivy,

the hotel itself is beautiful—an elegant colonial building with a peaceful pool area that feels like a private retreat

the pool and amenities are peaceful

the hotel is a true boutique hotel offering 7 rooms, fresh daily breakfast, a pool and lounge area and incredibly hospitable staff

beautiful pool area with comfortable loungers

room was great as was the pool area, the staff was fantastic

pool could use a stronger filtration system as it is large and pollen tends to collect

the rooms are beautiful with a balcony included the breakfast is delicious the pool very

the pool was dirty for a couple days of my stay, but was clean on the third day

the pool is gorgeous and i loved that it even wrapped around the staircase

our room was huge and the private pool/tub was great

the garden and pool area is very pleasant.

location in merida, close to the centre, nice rooms and a beautiful garden with the small pool

the pool was not as clean as expected (cloudy water).

great value, charming vibe, and peaceful pool courtyard

beautiful common areas and swimming pool

pool

the pool was lovely and the entire facility was clean and well-kept

the swimming pool is on the shadow from 4pm on, so not very useful with a checkin at

outdoor common area with pool was well used by us

good for the price. good staff. nice pool.

our room on the ground floor beside the pool was large, cool and quiet

main pool is always clean and refreshing

in mind that the pool is very small

beautiful pool area and the paintings on the walls

the mini pool was defiantly needed in the heat

the atmosphere is beautiful and relaxing, outdoor pool is absolutely gorgeous

private little pool is very useful

the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

other facilities like swimming pool and gym are also very good

will try those next time we come back)

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

if i had to mention something it was the pool service could have been quicker

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

my room had both an indoor & outdoor shower, the pool was beautiful and with only 7 rooms it was always quiet and accessible

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

beautiful setting small hotel at times had the pool to

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

om, pool, breakfast

there is a pool which is great after a day of exploring merida

we stayed in the upper level suite overlooking the pool and it was absurdly, delightfully grand the terrace was lovely, the bathroom beyond big

wifi was not idealy working in the room, but fast at the pool and lobby area.

the pool and common area is just amazing! an oasis in merida!

the staff was wonderful and our room overlooking the pool was perfection

large room, great bathroom, and a nice outlook overlooking the hotel pool

anyway, it didn't really matter: they have a really nice swimming pool with chairs,

we enjoyed the swimming pool

great location, beautiful hotel and rooms and the pool was fantastic.

the pool was always clean and nice shade cover over top

spacious rooms, nice sitting areas with pool

location, rooms, staff, pool

room was absolutely beautiful, overlooking the nice swimming pool area

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

great pool area

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

staff kindness, property location, pool

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

pool

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool looked lovely although we didn't use it

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

we stayed in one of the rooms with a private pool which was very spacious and well designed

upgrade for a private pool

rooms were very cute and the pool was nice

fruit, coffee, juice the room was very spacious with two comfortable double beds we had a plunge pool on our terrace and the kids enjoyed the shared pool too complimentary cocktail upon

the pool is beautiful

nice pool area

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings

we also had a beautiful pool here, but we didn't have time to take advantage of it

room and pool

pool area was well maintained

little nice pool inside

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

lovely pool area with attractive lighting

good location, nice pool, decent breakfast, and all at a reasonable rate.

didn't test the inner pool but looks great