were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

it had a good size swimming pool

pool is nice for the kids (too cold for me)

the pool was lovely which i had to myself throughout my stay

there is a nice pool

the pool and trails are great, and the property is very close to town

pool temperature, it was bit cold

the pool with a bar was exquisite

food at the restaurant was awesome especially the breakfast the grounds were beautiful and clean pool very clean and hot tub very relaxing over all it was a great experience and will for sure

grounds with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk) breakfast delicious and

the pool was nicer than the picture on booking

nothing, maybe some seating down by the fish pool would be good fir bird watching

they have option for fishing in a local fish pool

we did not swim as the inside pool supposed to be warm but was not (as it needs a lot of time to heat)

breakfast ends at 9:00 (it doesn’t matter if you’re still hungry) and has only a few options

breakfast was ok

many healthy / veggie / vegan options available - facilities: restaurant, pool, sauna, steam room, jacuzzi, yoga deck

pool needed to be cleaned.

lovely pool and facilities

also, no outdoor chairs by the cabin, so i may or may not have “borrowed” a couple from the pool area

a swimming pool in a paradise garden, a jacuzzi and all this with a view of the arenal volcano

pool was surprisingly small but good

pool was a little too small.

the pool, jacuzzi, a staff, the view - it was really top

location, nice clean swimming pool jacuzzi, lovely garden volcano and lake views.

the pool and jacuzzi were beautiful and clean and we wished we could’ve stayed longer

the lodge is wonderful in authentic wooden style there are 2 jacuzzi pools and swimming pool with spectacular views

this didn't end up being an issue for us, as the hotel has a fabulous restaurant, bar, pool, and hot tubs, but we decided it would have been a little too dark to try and drive at night

breakfast was amazing and the activities at the lodge (horse riding, pool, trails, jacuzzi) were all spectacular

we spend a lot of time in the pool and jacuzzi overlooking mount arenal

natural beauty, rustic charm, friendly staff, comfortable rooms, good food, lovely pool with perfect view of the volcano, and lots of wildlife

we enjoyed swimming in the 24 hr pool and the swim up bar the most

grounds, great view of volcano from room, friendly staff, great pool area, wonderful spa

on hillside with private 1,5mls trail through the rain forest, including a hanging bridge pool area and bar covered patio with view of volcano

the bartender, warm, swim up pool, humming birds, view of the volcano from our room, shower perfect

the children loved the swimming pool and we all enjoyed the warm swim up bar in the evenings

at times, we had a thermal pool to ourselves

the pool at the hotel was gorgeous, and the breakfast was amazing

are at the pool

there s a lot more than the pool at the bottom

thermal pool, the service, the location, the breakfast are some of the highlights

not enough chairs by the pool.

the pool area was nice, clean and spacious with 2 jacuzzis

but add to that the intimacy of the pool and dining area and private bungalows and it is more than just a walk in the jungle

everything was beautiful, the swimming pool, the room, the view.

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

if i'm being very fussy, then a cold plunge pool near the hot springs would

maybe more light at night from the rooms to the bar/pool area

we had a hot springs pool to ourselves, and it was much less crowded than we were expecting

room also with the view, the helpful staff, the room facilities, the breakfasts, the hot springs pools in the grounds, the restaurants, would definitely recommend this hotel on all counts

the pool was small and shallow, but nice enough

lovely restaurant setting and pool area

beautiful and clean pool with stunning views

privacy of our room, the pool, how well the property is maintained

pool and jacuzzi was adorable

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast included

water in pool was not heated.

pool

great location, good onsite parking, pool, restaurant, clean

i did not like that they were cutting the grass and the pool was not clean nor ready to be used.

swimming pool is very small, with only one broken lounging chaud available.

wish the pool was also from hot spring water

they were so kind and the kids enjoyed the pool and the beautiful

property, lovely pool and great views if you are lucky

property and lovely pool

swimming pool was amazing

amazing sights, beautiful location, comfortable and clean beds, great staffs, pool is amazing!

the kids loved the hot pool inside a cave

excellent pool, massive shared kitchen area with everything you need

relaxed in between going out and coming in at the pool which was a great temperature

the pool was a great way to cool off and we loved using the outdoor kitchen space

pool was refreshing although it had steps to walk into and out of the pool there was no hand rail

the pool was clean and breakfast was great

excellent coffee and breakfast. kids would love the pool

the pool is a delight for both children and adults

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

location, swimming pool, food - all excellent

beautiful lush green gardens, with lots of flowers and birds to enjoy as you lounge by the lovely pool

was good, lots of space around the lodges, peaceful, rooms clean, nice pool, birds in the morning at breakfast were lovely

lovely refreshing pool that was very underused

surrounding, pool, restaurant

we suggest getting cabin 1 if you can, which is right in front of the swimming pool not to mention the perfect view :) diana, jennifer and their family were so friendly and

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable so i slept like a baby

pool with waterfall was relaxing as was the swing seat on the porch

quiet; away from busy roads; well equipped, pool, view of volcano; friendly staff.

the pool with a view of the arenal

the pool was a highlight looking to the vulcano while swimming

nice pool you get everything in front: codes to entrance so easy

we loved having our own private pool

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

loved the pool, the free breakfast was outstanding, the coffee was the best i had while in costa rica

hot springs pool is

wonderful peaceful place. lovely hot pool with a sensational view on the volcano!

great quiet area not far out of town, room was clean, hot spring pool was nice and warm, the view was amazing, and the breakfast was delicious

swimming pool warmed by springs but not overheated for the warm climate, easing muscles after long hikes

there is even a small pool available for the guest

the pool is a walk down the driveway and not quite what was shown in the pics

pool was closed, and the location of it inconvenient

maybe pool would add more value

and maybe build a swimming pool or thermal spa as well with a view on the

pool and hot tubs were magnificent

the pool tiles could use a facelift

the quiet grounds are beautiful including the pool and nature trail with dozens of bird species

staff service, the buffet was very complete, they have happy hours at the restaurant and at the pool bar, the bartender is very friendly, if you want to relax and be pampered this is the place

is a luxury stay with a super swimming pool and several volcanic water hot tubs to relax in

the pools and hot springs were nice varied temperatures

pools were wonderful

not care to much for how late the pool opened

the bartenders at the pool were great

loved the hot spring pools and the fact that there were regular pools too

pool was cool and refreshing

there's swimming pool available (with volcano view as well ;)) breakfast buffet is just amazing, variety of meals

no hot springs pool.

wifi in the rooms (had to go to the main lodge) and the main pool could use some touching up

no music or charging plugs near the pool

clean spacious room, very nice pool area with restaurant and bar

loved everything. the staff, the location, the rooms and pool area.

loved the convenience of everything close, safe, the pools

there s two jacuzzi pools and a pool

we especially enjoyed the 3 pools

pool/hot tub area would be great for a hotel in the u

the pool is great,nice garden with vulcano wiew!

rooms were a little dated, but the pool area was nice and restaurant/bar offered many options as well

multiple pool and hot tub areas. breakfasts were great. staff was awesome.

staff very helpful and friendly and pool area nice, though small and not a lot of chairs for the amount of guests that the hotel can

communal kitchen and seating areas, pool and access to laundry service were all bonus points

the pool was perfect to cool off and relax

kids enjoyed the pool and the rooms were very clean in addition to the beautiful artwork everywhere

nice rooms and nice pool

there is a little swimming pool and nice rest area

pools are amazing

the many spa pools and even the slides were incredible

manicured gardens, every hot spring/pool had a great look to them

i loved the location to the thermal pools and the food was great

the hot!! springs!! friendly staff. 24 hour pool!

it’s nice to have guest only pools to avoid the day pass crowd.

they have an infinity pool with views to arenal volcano

various hot spring pools were marvelous, especially at night

a younger couple, we wished there was more of a night life at the pool/bar, as everything closed at 9

each pool had a different temperature and the quality of the food was top notch

superb location, beautiful gardens and multiple hot springs pool with jacuzzi.

stunning thermal pools, views, farm, and property

besides the three heavenly hot springs to soak in there hot tubs as well as a swimming pool

milk a cow, was greeted by wandering peacocks each morning, and hung out with cool lizards by the pool

e salmon was delicious) and ate at the pool bar a few times as well

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

very friendly staff, nice and clean room, big pool and jacuzzi

the pool and jacuzzi were nice and well kept

the room is spacious, clean, the pool and jacuzzi are excellent, the staff is welcoming and ready to help with anything and quickly

has very nice and clean rooms, the staff was kind and helpful and they also have a beautiful pool area with a heated jacuzzi