pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee

i did not eat breakfast. the location was great. we was by the outlet.

clean, dog friendly with a full kitchen not far from the airport- charlotte is the closest major airport to me so it’s nice a

spacious room with a kitchen and a great view on the lake and great fitness center with walking pads and weights

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available all

pool,outdoor and indoor seating area. food was good.

we booked the room thinking we would be able to use the pool and it was not open

pool was really nice! the room was clean. the bed was amazing!

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

the pool was close, and it was extremely hot that day.

pool wasn’t open, which it was a lil stormy so i’d imagine that’s why but it still

as i stated te couch in my room was a bit worn, and the pool was really small.

no indoor pool and pool outside was to narrow

pool closed too early

the pool was not available

the pool was closed :(

the pool was out of service.

no indoor pool or hot tub

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

pool was closed.

pool was closed. unsure if it was covid related, wasn’t informed.

spacious rooms/price/ location/pool/breakfast and front desk clerk.

the fact that the pool was not open yet.

the pool could b larger...it was packed so not too much room

the pool wasn’t working the only part i didn’t like ud83dude14

the breakfast was mediocre. the pool was dirty.

pool and setting area outside

top mattress i've ever slept in, two large outside grills with a fire pit ,very nice outdoor pool

no indoor pool.

didn't like the fact that the pool stayed crowded so we weren't able to enjoy the pool

pool was closed

the pool was not heated and the safety bar at the pool was broken.

pool was clean & relaxing

walking in room was very neat and clean all toiletries were provided and staff was very friendly, pool was easy to access and the breakfast was great

the pool was nice

the pool was refreshing

the pool was closed

pool was great breakfast was good,hot, and fresh

large clean modern room....pool was nice...close to bojangles chicken...nice beding!

the pool had a lot of dead and alive bugs in water. there was no net to scoop them out.

the breakfast and pool make it worthy of the higher prices

the pool had an ambience of crystal clear water that sparkled from sunlight during the day and

the pool was not available to use due to maintenance issues.

chaise lounges in the pool area

loved everything about this hotel, the complimentary breakfast was delicious and the pool was beautiful

our room was next to the pool and people were out late talking loud, so be aware of that

pool was closed, but no advance warning of that.

no indoor pool

the pool wasnt open.

cleanness of the room, pool, location,and hospitality

staff was polite and the pool was nice

i booked i didn't know that the hotel had a pool

pool was way too small

could not use indoor pool.

staff was friendly and helpful accommodating both an early check in and late checkout

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

the pool really didn’t look clean

i think the pool should have a covering due to the debris flying off the trees

i just wish the pool was open already

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

i wish the pool had 3ft for the little ones

swimming pool not open cookies not available no restaurant close

proximity to my work, convenience to restaurant and pool area to room. staff were very friendly.

no hot tub at the pool

the receptionist greeting upon arrival. pool, restaurant, bar.

small pool no view

a bug was found in our room and the pool wasn’t open during the duration of our stay.

& clean, spacious room, comfortable bed, & a lot of things to do such as the pool, weight room

person up front and it was clean and the pool

pool was closed for season (outdoor)

pool was very small but it did not ruin the stay

staff is friendly, pool was clean, rooms were clean and comfy, breakfast and kickback are delicious for what they are

the location, the customer service, the cleanliness, complimentary items, indoor/ outdoor pool.

kids loved the pool

heated pool inside. close to the interstate.

pool was not available

the pool was nice

no shade or lounge chairs at pool

the bed was super-comfy, the a/c worked well, the room-darkening shades were great, the outdoor pool was fantastic, and they held our room when we had a very late arrival (5 am) because of an

pool was open but i did not visit

great facilities (e.g., gym and pool), comfy beds, big rooms

large fire pit by the pool

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

nice hotel, friendly staff, comfortable bed, nice rooms, love the fire pit, bar, and pool table

like locals may have been hanging out playing pool in lobby

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

the pool

the pool was not open...

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

the pool wasnt very clean, the services at the hotel could be explained better

outside facilities such as the pool and fire pit area were very nice and clean as well

they have a nice sitting area out by the pool

the picture of the pool made it look larger than it was but it was still excellent,even though it was only at most 5

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

didn't have inside pool

nice pool area with fire pit, bbq grill, numerous seating and a clean pool

the shower, the bed was comfortable, the pool was heated

night we stayed there it started to rain and there were some kids in the pool that didn't bother to dry off and have the floor by the elevator all wet but the hotel put up

the pool and firepit. very relaxing. loved loved loved the shower

wish my stay would of been at a better time to use the pool

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

i would have loved for the pool to have been opened, we were looking forward to that

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

pool was locked and the hallways were stink from trash

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

everything it offered pool, restaurant customer service

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

the pool was closed during my stay.

the swimming pool was nice and clean

the pool was closed

pool area was lovely

the pool was a lovely to have a swim in after a long day

pool could use more frequent cleaning (bugs), but they were always fully stocked with fresh, clean

the staff is wonderful, the facilities are top notch, the pool was refreshing

very nice hotel with an outdoor pool

the hotel had many facilities including a pool and a gym, as well as a nice restaurant

the pool was very small. the reception staff were not the nicest.

pool wasn't as clean as usual. a lot of construction and a clerk was rude to my husband.

loved the salt water pool and convenience to the airport and downtown charlotte.

outdoor pool and patio

breakfast, pool, and room

the room was nice and the pool table downstairs

walk to elevators and pool

just loved all the extras we enjoyed playing pool

having a pool table inside the lobby

nice gym, nice pool, enjoyed walking into the room and seeing my name on the tv

pool table inside

there was plenty of room to hang out downstairs and to mingle while shooting pool

friendly staff clean rooms and a nice pool table in the lobby

love that the pool was opened, i love the fitness room, i loved the access to coffee all day and night, i loved

the pool was not open

shower water, saline pool

the pool was very tiny

limited parking space and the pool was still close

thé pool and close proximity to restaurants

wish the pool was enclosed

nice pool but it closed at 9pm

breakfast pool. service. great room. very clean

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

motel was in a good location to arena, clean, had a restaurant, had snack machines, pool, ice, the room was very nice and clean

unfortunately i didn’t have time for the pool nor breakfast but if i ever return to charlotte without a doubt i will stay here

the pool was a bonus that we didn't know about

pool was closed due to covid, otherwise no complaints.

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

pool was not open even though it appeared ready to be used and it was hot as you know where

liked the pool

the pool was not what it looked like in the pictures. it was dirty and run down

no indoor pool. tv was a little outdated.

the pool is nice

pool was fabulous

pool was clean

liked how great the staff was, the pool, the gym, and even the breakfast

pool closed,

i wish the pool was indoors.

wish it had an indoor pool and continental breakfast included

the pool was closed

the pool wasn?t open and some parts of the lobby could use some updating

also, the pool could have been clean it was really dirty

the pool faced towards the interstate, therefore not very relaxing hanging out there.

pool was not available

the pool was close i booked the hotel cause i was planning to use the pool

the only major issue we had was we stayed at this particular hotel because of the pool bar

everything, other than the indoor pool wasn't available

the pool was closed due to maintenance

the pool

pool shut down for two days

unfortunately the pool wasn't open

it was too cold to enjoy the pool in february,

nothing but i sort of wished there was an inside pool!

i love how child the air is, i love the showers and the pool

pool

location was a little sketchy, pool was closed

i enjoyed the pool and it was an overall 10/10 for me

pool closed and it was 97 degrees.

pool was not open and my children really wanted to go swimming

pool was clean and enjoyable

the pool was beautiful and the staff was overall amazing

and the pool was under repair

that there wasn't a pool.

swimming pool was closed. due to covid-19. but the hotel was great

no breakfeast, pool wasn't open, views

pool look2 nice it was close for winter

the pool was close

room was beautiful it was clean the bathroom was clean but i never got a chance to go down to the pool i haven't tried the coffee and i haven't been in

both pool and hot tub were closed

the staff was really nice. appreciated that the pool and restaurant were open until 11p.

your guest like the embassy suitethey have free breakfast and free happy hour who was not heated pool like i thought it would be but it was very nice and

staff, room, bed, pool, food and ease of location

pets are allowed at no cost and the hotel was very nice. indoor pool area was pretty