property is phenomenal. pool complex is beautiful.

pools were big and clean

water/sunset views, walking distance to beach, pool, and restaurants

remote setting with plenty of pools restaurants tennis courts and access to water equipment and sports

beautiful location & property beach & pool was great

very nice pool and fantastic food at the old captiva restaurant

beautiful view and pool area!!

clean beach, many shells, fun pool and grill and bar service at pool

wandering thru the charming cottages and lush vegetation to get to the pool or restaurants makes you feel like you’re in a different era

the pool had a quiet area which was perfect to get away from the noise and relax

pool was great and the room was comfortable

breakfast, clean rooms, relaxing pool, excellent, welcoming, and helpful staff, centralized

the pool area is clean and peaceful with not too many people in it at one time

disappointed with the shut down of the pool but understand things happen

pool wasn.t cleaned during windy days and looked pretty dirty

marina and amenities including the pool and outside bar area

towels available at the tarpon pool center

pool can be very noisy wit the screaming kids

great pool, tiki bar, dining, boat taxi service, and a village with shops

there was a choice of pool areas, one of which was beautiful and quiet

pool is somewhat small.

pool is very small but it’s ok.. the hotel is very nice and staff is very courteous!

the pool was nice

would have liked a bigger pool.

pool was on the side with road, so that’s awkward.

are obviously in the process of upgrading the property, so the pool furniture was a bit old but otherwise

the pool and view from the outside deck were amazing.

pool and that there was a kichen

the pool was very inviting along with the dock area with the iki hut witch we used

friendly pool can be used all night

great pool and workout area

the pool was beautiful and clean

very friendly staff and great free breakfast. pool was also very nice.

pool was great breakfast was

great new facility near pgd airport and i75, awesome breakfast, great gym and outdoor pool

being helpful and the pool

the pool was right outside my door and was a welcome sight after traveling it was clean and just the

room, pool, and grounds were clean and well kept

room ,pool

property was very clean and pool was great!

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

room pool and staff

pool was very nice.

breakfast heated pool pets welcome

hotel property and pool also very clean

they have a very nice and clean pool

pool hours

the tiki-bar was great and the pool area was very clean too

the pool atmosphere, looked so tropical

pool side sunset view from the open air tiki lounge is the most relaxed i have ever been at a hotel

the pool needs updating.

pool needs updated

the coach buses that park next to pool were very loud when you were in pool trying to relax and were a pain to navigate out of the

the only thing we didn’t like was the birds in and around the pool.

better pool

staff was nice. pool was great

it’s clear this aging hotel needs a lot of work to these rooms, didn’t even look at the pool

the only thing that was nice was the pool.

the pool is nice and has a private set up...

didn't use pool

the pool didn't stay open late enough

they even took the extra step of making sure we had a room by the pool since we had a child with us

the staff was very courteous, room are very clean. pool area was very clean as well.

pool so nice...room refurbished wonderful ...quiet

was clean easy to find front desk staff were great pool was very nice

worked with me when i got there early with my 2 grandsons and let them play in the pool till we could check-in

service, the view (above the pool), the housekeeping staff that came and knocked on the door when i got the courtesy late check

amazing restaurant on property and pool!

the pool is well maintained and warm, so relaxing

view, restaurants, pool, edison-ford estate, beach.

great location, big rooms, nice pool area, very nice complete breakfast, lady at front desk the evening we checked in was amazing

the pool area very nice (better than the website pics) and has some water toys available for kids

the beds were comfortable, the entire hotel was very clean, and my kids enjoyed the heated pool

the pool was supposed to be heated,but it was cold.

no access to restrooms from the pool area. not sure where pool towels were kept if any.

main pool was being redone during our visit which we were unaware of before booking

every thing was terrific...just suggest that the pool d's king get some

pools, views, lounges

love the pool and gulf

resort , a lot of activities , very good service, the pool open until very late and you have amazing

, beautiful pool, great facility, clean, posh loved that the tiki bar within walking

the pool needed to be cleaned

outdoor pool was cold.

although we weren't able to use the pool,

restaurant was good. pool was nice. staff was friendly.

the beach and pool were an awesome touch

the pool was so clean and tranquil, a great restaurant on the marriot resort next door

beach and pool right at your doorstep

pools close to early, food at the resort as well as its serving staff were horrible and very pricey

location, cleanliness, beach area, pool, spa and location to attractions.

the pool was very clean and surrounded by a lush tropical garden

the secluded pool is great

pool area was nice and secluded

the pool was a little cool but we went in anyway.

pool area with lots of plants. like a tropical paradise.

loved all the fun — food, pools, spa and drinks— under one roof, so to speak

hotel cost is attractive, but i don’t think guests should have to pay for the rooftop pool use, or daily parking

the pool is nice and big, the hotel has everything, you don’t need to go outside, very clean

the pool we had a bit of trouble with the bar staff

the pool spa and places to eat and drink

cable did not work. internet took some work to finally connect. i don't think pool was ready.

pool was empty at maintenance.

i wasn't aware the pool wasn't working.

pool out of order extra sized up room i chose and paid for on booking site and not available when i

fact that there was no swimming pool available and they offered a swimming pool in the

bar in the pool area was closed

the pool was a bit too warm, maybe some shade would be good

pool was too hot

pool area quite restricted in dimension

the pool doesn't appreciate to hotel and its level of service

hot tub and pool area was nice

very comfortable king size bed in both rooms. the balcony with view to pool. nice quiet place

there's a good sized pool, a jacuzzi, 2 grills 3 coveted pavillions, and pool-side games to play

from the quiet surroundings, short walk to the water and on site pool, everything was wonderful

room was clean, pool was clean and big

rooftop pool and lounge closed for renovation until april

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

pool closed for renovation

pool and bar were closed because of this which was disappointing

it s a beautiful view and the pool looked so nice

the pool area could’ve been cleaner.

had a great 4 th floor view of the pool which was very nice

the roof to bar and pool were great

clean pool

pool closed at 21:00. a little bit to early for my taste

pool and hot tub were as advertised as well

not enough towels at the pool. i wish there were more hours in day to enjoy.

how quiet and clean it is. minutes from the beach and friendly staff. the pool was excellent.

the hotel room was incredible and the pool beautiful

the breakfast was good, and the pool was heated

pool closes at sunset

could not go into pool area after dark.

staff was friendly, room was comfortable, pool was nice.

my husband and i, and another couple that went with us spent out last day at the hotel pool

the gym wasn't open....pool furniture could use cushions? i am reaching here : ) have a nice day

beautiful place, the best location, very nice they had a heated pool since it was cold, and restaurant on-site

was only one pool in operation for everyone staying and it wasn’t very big

loved all amenities. location to beach pool and state park. all the staff was super helpful.

pool was large and clean

small pool.

location is good. pool is nice. layout of room spacious.

pool wasnt open cock touches

loved how clean it was and the pool was great for the kids

pool was closed for safety reasons the entire stay

the pool sits in the middle of the front parking lot and provided no shade

great pool and hot tub. large clean updated rooms and a good breakfast.

pool closure time

was great ud83dude03 clean, comfortable, pool clean, jacuzzi was great

the pool was very spacious and clean

very friendly staff. modern and clean room. nice pool.

only thing that could find for constructive criticism was the pool needed cleaning but everything else excellent

perfectly located in port charlotte, good value for the money, nice pool, very friendly staff.

staff so nice and accommodating. very clean. pool warm. love it

pool area is great

great pool and comfortable bed

pool was super clean

was so nice the pool clean this is the place i will stay in every time i am in englewood room 210 has my name

great location. good value. nice pool. well kept common areas. recently remodeled. rooms clean.

your pool was clean and spacious

kids loved the pool, the room was big in size and the location to the beach was great!

my room over looked the pool

rooms were clean, staff was helpful and kind pool was great, well maintained tv excellent

the pool was closed~over did chemicals.

can't say anything bad i have been here for 2 months and they have been great pool is always clean the staff is

the pool and the vibe

staff and pool

let me check in super late and when my flight was hours wait time they let me chill by the pool till my uber came

pool was very nice and clean. room service was exceptional

pool

the staff was friendly, funny and great. breakfast was good, nice to have a pool

friendly staff they have nice and clean outdoor pool we enjoyed it

staff was awesome the room nice and clean maid service was great pool area nice and

the pool and safety.

pool closes, honestly only thing that sucks, my sister and i enjoy the pools at the hotel a lot

warmer water in pool but i know it was in feb

pool hours

when we walked in it was just beautiful looking out sliding glass door to the pool

had to keep your blinds closed on windows that faced the courtyard pool.

quiet, welcoming, great access to the beach and a pool

we truly enjoyed our time relaxing by the pool and spending a few hours on the beach every day

our room was very close to the pool and it was such a pretty area from the pool to the beach

the location on the beach and that it had a tiki hut that served food and drinks by the pool!

pool not large but nice

the scenery and the pool staff

great pool and bar

clean spacious room, good comfy bed, property grounds clean, staff was pleasant, good pool area, coffee maker in room well

having a restaurant on site. nice pool. large room and bathroom.

was cold so the pool was cold, wish they would have turned on the pool heater

the pool area very small for a hotel, but everything was good

the pool was clean and large with a nice jacuzzi

i will be back for my accommodations were superb, the beach is private, the pool was very well kept up, lounge chairs plentiful, the bar was open on location, the diner, there

pool area was fantastic great atmosphere

warm pool, on the beach, food onsite

the beach and pool were a few steps from eachother

have everything on site: restaurant, beach, pool

nice pool

a great pool for both kids and adults with lots of other activities

pool close to our unit was being remodeled so we had to walk with kids to main pool area

the salt water pool and the baileys grocery mini store.

buffet breakfast, kayaks and paddle boards available, marvelous view, pizza and ice cream by the pool for kids or adults, beautiful pool

except we wanted to stay longer and maybe another entrance to the pool besides thru the breakfast

front desk woman was awesome! the room was clean and very nice. the pool was clean and fun

the room was lovely. the pool was great and breakfast was good too

breakfast, heated pool, very very clean, excellent staff, conveniently located, the different water by the elevator

the pool was nice and warm and the room was excellent

nice staff and clean rooms and pool.

to covid-19 there was no food service, but the room was clean and the pool looked nice and clean

only thing i didn't like they close the pool at sunset

no breakfast service. pool area was very nice and clean.

nice pool, clean rooms, friendly staff, free breakfast!

the grounds are well-maintained as is the lovely pool/garden area

heated outdoor pool

great pool area and awesome breakfast

newly remodeled and freshly painted suite right on the pool was very comfortable for my son and i

didn’t see a shower to rinse at the pool

ice machine, pool, good location

is awesome price is right awesome pool fishing access staff was helpful and friendly we will stay again refrigerator a plus room

great location, they have no breakfast, love pool area,enjoyed are stay

the pool tile and decking could use replacing but the temperature and clarity of the water was ideal

the pool, the outside sitting area, even has a tv out

pool area was dirty

liked that its equipped with a kitchen , it has a gym and pool

the pool and grill area ..

very small pool, busy location

pool. basketball court.

the pool area was perfect for sitting and relaxing

pool area too crowded... for me... but business must be good!

the pool closes way too early

friendly staff, nice pool in the courtyard, comfortable room, overall a good value

pictures and description of the room made me think i would get a room next to the pool and not one facing the road

pool needed cleaned

our daughter smokes so the smoking area by the pool was quite nice for her

the pool was also a great bonus for the property, and i very much appreciated them allowing me to enjoy

didnt like that people were smoking in pool area

attractive pool area although we did not use

the staff was exceptional, the breakfast was very good. the pool area was well kept.

the amenities, including a pool and a delicious complimentary breakfast, were a great bonus

the front desk staff was amazing and put me in a room overlooking the pool

pool could be heated, even in florida!

suite with bathtub was great for baby to sleep in her pack n play, room was very clean and quiet, pool was warm and free breakfast was delicious

breakfast, kitchen, pool, workout area cookout areas comfortable

pool was super cloudy and a lot of people like 25+ which is fine but i dont feel like they shocked

clean pool, rooms, gym, everything was perfect

pool was very warm if i was to complain

very clean. great staff. nice pool area. definitely will stay again when in ft. myers.

breakfast,pool,room,you got everything in the hotel i like everything

everything from the room to the pool and breakfast

location ,the pool ,the breakfast

stay nice and clean rooms the pool was nice and clean and complimentary breakfast was good love the pancake

room was very clean and the beds were very comfortable and the swimming pool was nice and warm and very clean

bed was comfortable. staff was extra friendly.the pool area was excellent.

no indoor pool

pool needed to be vacuumed and skimmers emptied.

wish the heater to the pool had been working

the area and the pool

would have liked to use the pool more but the people that were there every day were less than desirable cursed and smoked non

pool area was not nice and garbage in the front of the building the garbage place was super full

loved the pool

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

the free laundry is plus for me, also the pool was nice

would have preferred for you to have a pool for the little ones.

pool was perfect

thing that could have been better is earlier and later pool hrs it s 8-10 but honestly it was a struggle getting a spot in the hot tub which is why we

i loved the layout of the hotel and pool courtyard area

the pool was very clean and the pool area was beautiful

the pool area was nice for all with plenty of chairs and a small gazebo setup with a picnic table

pool was nice and cool

off area, pool music too loud for a sunday afternoon soak (leave that to the twenty-somethings down the

also liked that there was a restaurant and pool

staff , great rooms, great pool, even better beach

door between pool and lobby did not open readily with my room key card.

the pool was clean

was good, just the elevator was out of service and the pool too but tech difficulties happen

when i was sitting by the pool, trucks were constantly passing by right next to the fence that divides the property

staff was wonderful, pool was warm and quiet, breakfast was delicious

close beach acces and nice pool

would have liked maybe a bar or fresh food area for lunch options while at the pool.

good breakfast! staff was great! loved being on the beach ! pool very nice!

is beautiful and has everything you would need for a perfect vacation, like a beautiful beach, a pool, rooms are very comfortable and have a kitchenet, bathroom is roomy, restaurants close by

people that was there that weekend, not respectfully with the kids, they were drinking inside the pool and cursing ,but everything else was good

the location is wonderful. room was very clean. very nice pool area.

i love the location, beach, pool, room cozy with benefit of a kitchen. washer and dryer a plus!

beach is right out the back door, past the heated pool, which was left to cool this season for apparent reasons

pool was awesome

love the oceanfront pool

the pool was very nice

pool was great and on site restaurant was very good

place, showed up early before check in time and enjoyed their pool without any problems

the pool is great and the staff are incredible for sure we'll be back soon

large areas to walk around, huge pool, restaurant on premises, very close to key west express

pool area nice and clean with good amount of shade areas

quiet location, modern room, comfy beds, clean, beautiful outdoor pool.

we come here often . great location . great food and pool

side people from family’s staying there came and celebrated their birthday in pool area

hotel has great tiki bar and pools

pool. rooms. bed comfortable. inside store. 4 restaurants.

didn’t care for the open door policy for anyone coming into the pool

one bummer we could not take in our own cups into the pool area

beautiful resort, enjoyed the pool, beach, spa and sunsets

we wouldn’t expect glass at the pool, we didn’t care for the margaritas in the small plastic cups at the restaurant

pool was also closed at 5pm on a friday night for cleaning

good atmosphere at the new bar at the pool

pool was dirty

pool tucked in corner in shade in afternoon

didn't like the fact i had to cross the street to use the pool or go to the beach when i went on the website to get the room it didn't show me that i would

great bed, great view, amazing sunset, great pool, great restaurant

nice pool, loved the beach playground for my kids

the pool was being worked on!

food was great grandkids loved the pool and playground

we will be sure to request the pool side when we go back

people are still on beach and pool area until this time and they close

excellent beach access and pool area!

pool gate

pool was awesome

availability of the beach chairs and umbrella, the pool was perfect, and the room was

warm pool

breakfast. pool was closed due to covid-19.

just didn't have anything about the pool being closed till we got there.

pool was a little dirty

pool furniture was not available, tied down for several days due to winds

they had a heated pool and hot tub

) guests and staff smoking in the pool area

pool and hot tub clean

the pool and jacuzzi were great to relax in

location, property was nice, rooms were clean. pool was relaxing

i believe the pool was heated but it wasn't water was to cold to be in the pool.

hyatt met my needs, it was hot and needed to accommodate my grandchildren and the pool served its purpose 100%

good breakfast, nice and clean pool, the bar

the pool was lovely and breakfast was great

cleanliness, location, breakfast, pool

good location. room was great. loved having a heated pool.

good pool

the pool was closed due to covid-19. not their fault.

pool area rather small

pool n hot tub

the pool was dirty, the laundry room was filthy, the machines were sticky from laundry detergent

breakfast was also very good for the price we had paid for our stay, there was a lovely pool but didn;t have the opportunity to use this

pool was excellent

i like the beds and pool

even enjoyed the pool a couple days

not anyone s fault. pool was down. needed a new motor.

nice clean pool with nice view

great pool

didn t use the pool as we didn t have time but it looked very nice

pool could have been bigger.

needed a pool

only wished there was a pool/hot tub.

there was no pool.

website said there was a pool but pool was not available

pool a bonus too

arrived at 3 and they didn't have a room for us so we went to the pool

pool was not heated and closed at dusk

clean room, comfortable bed, nice shower, pool nice.

enjoyed the swimming pool nice and clean area

the pool was closed. breakfast on the weekend did nit start until 9:00.

beautiful landscaping and the pool was nice

nothing room was clean,quiet. nice pool area

outside pool got a little tight with so many guests

pool was cold and lots of bugs. maybe the filter wasn't working?

friendly staff, clean hotel and nice pool. also near some good restaurants.

nice outside pool and hot tub

issues at front desk with people waiting to check in and wet kids asking for pool towels

the staff was very friendly it was very clean the pool area was amazing

the pool area was very comfortable

pool and jacuzzi were unbalanced but it was because of all the rain