pool area was very loud

the pool temp was perfect for our littles to play and they had the best time

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

ants in the room. the pool furniture was rusted.

was super clean, cozy staff helpful and loved the pool

nice and clean had a pool it had towels to dry off and staff was nice and it has breakfast

the room and the pool

the pool and the exercise room were clean and well cared for

pool looked very nice

beds were amazing, pool was great for the 3 kids and the breakfast was wonderful

the breakfast and pool

only thing was the pool you had to reserve times and we were hoping to get in, but we didn’t

pool was very nice

didn't use the pool, but had a very nice indoor pool area

the bathrooms we super clean, gym was decent, pool was wonderful

maybe opening the pool a little earlier would be nice, otherwise it was perfect

comfortable property in a great location also had a heated pool such a plus and a nice breakfast too

very clean and updated. not old and outdated. pool was clean. bathroom/shower very clean.

breakfast, nice pool, clean rooms

pool

restaurants in the evening (we didn't want to get back in the car so this was big), and a lovely pool (it wasn't very large but it was enough to move around)

the pool was ice cold

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

enjoyed the pool and breakfast, beds were comfortable.

however, i had seen advertised that the indoor pool was heated but it was not so that was a little bit of a bummer but otherwise my kiddos loved

very clean pool with warm water

the pool area was very nice as well

pool was down for maintenance the only time we had an opening in our schedule to swim, but it

the indoor pool and the halls and elevators were kept deodorized and smelling fresh

pool

cleanliness, friendly staff, location, pool, free breakfast

pool was ice cold and the hallways felt like they had no heat the rooms however had very good

loved using the pool

there is a heated indoor pool open til midnight, which is nice

bed, pillows, breakfast, people, pool, outside area clean

the indoor pool was too cold. my children enjoyed it either way, but too cold for me.

the pool could have been a little warmer and the weather a little warmer for november

the pool was a little too cool for me. all else was perfect!

the pool was warm and clean

we thought it was a super nice place to stay! very clean and quiet! pool was fun too!!

we were able to enjoy the indoor pool, though it was small for 6 children and their families

the pool and the room. loved the curtain which allowed you to be somewhat separate from the bed

the room had ample space for us. everything was very clean and the pool was refreshing

this hotel was very clean (pool included) and conveniently located!

the pool area was nice and the gym was super nice for a hotel

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

use the pool due to unsupervised kids jumping in the pool and throwing 20oz bottles around

i wish the pool was a little warmer and had a hot tub.

temperature of the water at the indoor pool needed to be about 5 degrees warmer

the temp of the pool.

same for the pool and workout room

the pool was very small but there was a hot tub as well.

pool was very warm and relaxing

pool could be bigger

we also went down to the indoor pool and hot tub and both were well kept and offered towels pool side so we didn’t have to bring

and i was lucky to get a room right across from the entrance to the fitness center and the pool

amazing pool and hot tub

sized rooms, very friendly staff, nice pool and hot tub, awesome breakfast, good location

only negative i have is one of the pool heaters was out leaving the pool too cold to swim in the first day but once they discovered

pool area

after o 8 hour drive, we used the indoor pool ( which was immaculate) to unwind, drifted off to sleep with an unbelievably comfortable bed (

pool my grandson really liked

the pool was not clean at all

enjoyed the swinning pool it was very clean also

the pool looked dirty

wish pool was back open

location, pool was clean.

pool closed (covid). had to leave early so no breakfast available.

pool smelled of extra chlorine

in door pool was enough to enjoy for family

the pool is clean, the beds are so soft yet firm, the staff is so accommodating

nice pool, too

the hotel was great! the pool was perfect! peter at the front desk was so polite and kind!

parking and the indoor pool

the pool was nice as well

no fault of the hotel the pool was closed for a leak when we arrived

pool was very small for the location

central location to the events that i was attending during my stay and the pool.

the pool and hot tub were also great and most of all the people working there were very nice to us

pool is on the cold side but i love it

the only negative is the pool was closed and the kids wanted to swim but that's understandable considering the pandemic

the only thing was their pool lift was out of order

i had to complain about something it would be the pool rule of only 5 people in pool at a time but it wasn't an issue during my stay as we had the

great pool, room was better than expected, cleanest hotel we have stayed at in a long time and we use

and had lots of amenities we were able to utilize on our stay, like the laundry, fitness room, pool and free breakfast

pool was open by appt, greatest part, we had the pool all to ourselves during our time

disappointed that they did not have a hot tub with the pool; never seen this at a hi express.

pool closed b4 11pm

i tried to call the hotel to see if the pool was open, it took me 10 minutes of going through voice prompts and being directed to a

pool and staff

my children enjoyed the pool area the most

pool area was excellent

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

everything! very clean, comfy, the restaurant was sooo good. arcade, & the pool was so nice!

the kids loved the pool and arcade area

extremely friendly staff, indoor pool

the pool could have been just a little warmer but once you stayed in it was better

the floor of the pool room was dirty and i hated to walk on it without shoes.

pool

loved the pool, we enjoyed the breakfast, the fusion water and chocolate cookies were a surprise

pool was cold.

the pool looked so nasty we didn’t even get to enjoy it

it had everything you wanted except swimming pool

pool could have been a bit warmer

pool closing at 10:00

pool was closed

pool was not warm

pool area is really warm for someone just watching children and it’s acoustics are loud due to

the pool area hadn't been cleaned and the towels restocked the morning

the restricted hours for the lounge and pool areas.

pool was closed a lot

staff was friendly, nice pool, and clean and accommodating rooms!

indoor pool and breakfast

pool didn't seem clean after so many people

swimming pool, fitness room, breakfast, 24 hour coffee

the pool was great, too

loved the indoor pool and breakfast

pool was nice, but cold and the weight room was very nice

the only thing we didn't like was the pool closed at 9:00 pm.

like that the pool was closed and there was no breakfast but that wasn’t the hotels

the pool and hot tub were nice size and clean

bed was fantastic and i loved the pool, it was indoors, big, 5 foot deep, and heated

the pool and hot tub were very clean. the property itself was excellent! very friendly staff!

the pool was nice as well

the pool area was clean, the water warm

pool was closed, which was disappointing but understandable

kids enjoyed the heated indoor pool

the pool room was very stuffy. i wish there was a hot tub.

more towels in the room for shower and pool.

if the pool room could have more venting… but that’s the same with all indoor hotel pools

room, the pool was amazing, breakfast was good and the staff was friendly and helpful with everything

the swimming pool was also

pool was clean, check in was easy, and the property is very quiet

the windows by the pool

did not use pool but it was open and people seemed happy

breakfast was exceptional! pool was great!

the pool has been shut down since we got here

the kids loved the pool too

hotel and service was great. the inside pool was great.

we didn't arrive until 9:00pm and the pool closes at 10

the pool open til 11. breakfast was great!

the pool was lovely but i was bummed there was no hot tub.

the pool and gym were hardly used by anyone except us (which was great) and the breakfast was pretty

kids liked the pool

clean, great breakfast, comfortable bed, indoor pool

kind of a noisy location, like most hotels, the pool was out of service

pool is a little small

we made use of the exercise facility and were only staying one night or we would have used the pool too

the pool was small.

if they only had a hot tub. there is a pool and good fitness room.

the indoor pool was very nice

loved the indoor pool

breakfast and the pool were shut down due to covid, but there's little to do about that.

the pool, heated. the location, near surgery center. the staff and facility very nice.

pool is fantastic once you get used to the temperature and secure entry using your room key

, pool was a blast too definitely recommend

it was big, there was an indoor pool, there are many things within about 10-15minute drive.

got to check in early and my kids liked the pool.

the pool did not look very clean!

pool could have been a tad warmer

of the pool i think they should offer 24 hr access

friendly front desk, beautiful grounds. the pool was great

the only thing i noticed is they need a spa by the pool

nice facilities, clean pool area, comfy beds, good location.

pool was to cold

pool was warm but looked a little cloudy.

the pool was open and that was a huge hit for our grandson even with the covid19 restrictions we had a

awesome pools

outdoor pool/restaurant on site

pools and pickle ball court we're great for entertaining the kids

we enjoyed the huge indoor pool and playing the games that worked in the game room

the pool and hot tub were available when i got time to enjoy and relax

swimming pool

the pool and hot tub. staff was very friendly and nice. everything was great.

steaks served at restaurant were great. the pool and game room were nice.

pool was great and open even in the morning

clean, great breakfast and good size pool

the exercise room and pool would have been used if we had spent a longer time at the hotel

the pool was open 9-10 and i had no problems with the

pool and fitness center are nice as well

the beds were comfortable, the room was clean, the pool was well kept and my families favorite part was the breakfast

very clean lady working front desk at check in was very nice and the pool was awesome to

pool and hot tub also very nice

the hot tub was nice and the pool was heated and was the perfect temp

there’s was sucky lighting in the pool area