the pool is refreshing and the breakfast is tasty

pool

great facilities, breakfast, wifi via starlink and a lovely pool

they even have a pool

the new buildings, pool, reception and dining area are beautifully built

the onsen/warm pool is absolutely lovely

the pool did not look very clean however.

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

pool was dirty

pool needed better filtration.

the room and the pool very nice, clean

pool area, air conditioning

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

nice ambient in the hotel in general with pool and lights in the evening

location. pool.

room, clean, very good location, very nice 6 m pool

perfect location, parking included, clean and beautiful room and nice pool

beautiful pool

inside the interior is amazing, with a beautiful indoor pool

i liked the room layout and cleanliness. also the pool inside the hotel was nice touch.

the pool has a lot of chemicals

super comfy beds, as well as pool and gym (in case needed) great deal (+)were made up every day, very clean, great location, staff were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for (-)pool could have been slightly cleaner but the kids didnt mind (+) the pool is really nice too (+)nice pool. good parking. (+) the pool was great to cool down and they had free parking next to the hotel (+)great staff excellent location loved the pool (+)the price to amenities x location ratio! hot water, pool, staff... (+)the service from staff was exceptional. the pool was an added bonus to our stay. (+) beautiful swimming-pool (-)it may get a little bit noisy in the rooms around the pool. (+)lovely rooms and good staff and pool

wifi is quite weak in the room but they have a room in the lobby where you can work or do zoom

super comfy beds, as well as pool and gym (in case needed) great deal (*)had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed, good free coffee and best situated in the center of merida (+)perfect location, incredibly helpful staff. decent sized room and a gym! (+) gym room for exercise aficionados (-)have selected this hotel because there was a pool and a gym but unfortunatly there's no dumbells or any weights to workout (-)1 coffee pak a day then they run out, no lounge chairs by pool (web pic is innacurate) gym equipment rusty needs oil, no weights or bench, room fixtures need repair/ (-) there is a gym but it only consists of a few machines (-)staff are very load in the morning , the gym is basically all broken (+)had everything we needed, great gym equipment for my son and a lovely pool and little garden for me (-) gym is non existent, the room is filled with tables and chairs with one token machine trapped in

wifi didn t work in the room

weak wifi connection in my room. there was no coffee maker in my room.

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

pool was too far off site. downstairsrooms no windows and rather noisy.

small place but no big courtyard and pool 5 blocks away

clean and nice and ventilated interior patio. sorry we didn’t have time to use the pool.

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room