pool changing rooms need a serious update

loved the pool and spa

bath robes in room which would of been ideal to use for going to pool/spa

the pool area was good, but with limited opening times for children

only thing i can complain about is that the pool bar was shut for over three hours while i was dying for an alcohol

location was excellent. comfee beds, nice pool

atmosphere, clean and spacious room.. nice pool

to the shopping mall, swimming pool was a bonus, and their gym was great , bed was extremely comfortable and overall very pleasant

freindly staff great location and great pool/gym

staff, great location, very clean and fantastic leisure facilities my 6 year old loved the pool

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

comfortable bed very clean ideal location for the utilita arena yummy breakfast and added extra a pool steam room n jacuzzi what more could you want would highly

staff all very friendly and great to have pool and steam room

location, to the city centre and the pool, jacuzzi and the steam room

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

i didn't realise that there was a pool

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

see or try the pool, was only there for christmas shopping

room pool and restaraunt

friendly staff and excellent facilities - enjoyed the spa, sauna, steam room and pool - good value

e sauna steam room pool and jacuzzi

and surrounding of the building was fantastic the staff so nice the only problem was swimming pool was very busy but my kids loved it and breakfast was very

swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a

loved the comfy bed and the pool and sauna

pool was a little overcrowded due to swimming lessons taking place on sunday afternoon and the

swimming pool beautiful

lovley pool and sauna at the hotel beds are comfy and nice and clean

although we didn t use the gym or pool whilst there, to have the option is always a bonus

negative was the swimming pool was out of action that day and my friend and i were looking forward to a swim

to town centre and durham cathedral i did not have breakfast the swimming pool was excellent car parking good safe and accessible friendly efficient and helpful