unfortunately didn't get to use spa/pool but definitely next time

gorgeous spa and pool. room was immaculate as well as the staff and amenities.

we tried the heated pool and jacuzzi

the spa/pool/sauna/steam room is great

we had the pool to ourselves and it was heaven

pool and spa area is lovely and clean

hotel and brilliant pool , great for kids with plenty of entertainment

next time we hope to relax in the beautiful spa pool

pool was out of action for our stay

in the bar very expensive and had to purchase swim hats to use the pool but as hotel guest this should have been free as was mandatory to wear

also the staff in particular gary at the pool check in and paul at the door were a massive help to us

didn t really like the plunge pool, because i think it was not working also the ice and snow room was out of order but other than

definitely would have loved a 12noon checkout so we could have used the pool after breakfast.

the main pool from the thermal village needs to be repaired

s loosing some tiles)there was some water beds

pool and food very good

everything . the pool and proximity to town centre

the swimming pool was quite cold and tge changing room was freezing.

the housekeeping team

ways there to ensure we were comfortable), the spa and swimming pool team, in fact everyone we came into contact with, none we can complain about