pool area smelled musty

the pool area could have had some towels, and stayed open a little later.

didn’t like that the pool and the fitness room closes so early

they enjoyed the pool and hot tub, and the room was very well kept and clean

that the heater was broke in the pool other then that no everything was amazing

the lobby, hallways, restaurant, swimming pool, hot tub, workout facility were all very clean

wanted a room by the pool with a sliding door

the indoor pool was small

enjoyed the property and the pool/jacuzzis

pool was decently warm kids loved it! both hot tubs were working very nice !

the kids loved the pool area even tho it was crowded that

loved the swimming pool, hot tub, and how clean everything was

the small swimming pool and jacuzzi were very nice, and the breakfast was quite good

and took over the pool and gym

room, pool, and breakfast

offers free parking, free breakfast, wifi and has a pool

i wish the pool was bigger

is very clean, has a great breakfast that is well-stocked, and our kids love the pool

pool was kind of small.

was a group of kid making a lot of noise in the pool without supervision

the que on one of the pool ques was missing.

no hot tub and the pool was kind of small for as big as the hotel is.

the staff was great the room was nice. the lobby was great. we played pool.

pool wasn’t heated as stated

location of hotel. having a little bar and pool table. having a parking garage attached

pool area old and small

pool was not working, there was no free breakfast and parking was high priced for south bend

the pool was small and cold. the bistro had hardly any food and/or no one to cook what they had.

pool was small

pool was out of service

pool and spa were nice but smelled horribly of chlorine (like there was too much) and the spa’s

too many people were using the pool

the pool area was exquisite, the breakfast was delicious, and the convenience of starbucks was perfect

we loved the bed, the rooms and pool was great. the whole hotel was amazing.

pool hours, friendly staff, very accommodating to a large family, clean and sturdy cribs available

pool was closed

it was horrible no towls room was dirty no pool like it said no ac an toilet seat was broken so they move was to another mess up

substance on the wall behind the night stand, indigent people lived in the hotel, no water in pool, flies in hallway, chirping smoke detector in hall all

was no water in the pool, the room next to us was extremely loud

pool under construction

pool was warm

pool was not open during our stay, room kind of smelled of cigarette smoke despite being

pool could use attention (cleaning).

i didnt stay there i canceled because they dont have a pool

the pool, breakfast, the comfort of the bed

can to accommodate 2 adults and 3 teens; we ran out of hot water while taking a shower, and the pool was really shallow

had the swimming pool to myself

pool was closed for maintenance so my kids were completely disappointed

breakfast was also great - made to order omelet is a nice way to differentiate the breakfast from

large suites, clean, friendly staff, great breakfast and fun new restaurant.

the pool and hottub

room was clean! perfect location. very close to norte dame. pool is open during covid.

breakfast buffet was awesome. the kids love pool and hot tub.

couldn't swim because all the other guest claimed all the times at the pool area

pool and so cold and hot tub was amazing, awesome comfortable bed

me about breakfast and the time frame but i didn’t know it was an up charge i love the fact the pool was opened the families had to sign up for a spot in order to swim do to covid all in all a

the pool was clean and warm

pool closed and room phone didn’t work

an outside pool area for getting some sun and relaxing

everything was good! loved the pool ud83dude0a

sized pool, cleanliness, willingness to accommodate such as providing a dvd player, a hot plate for

love the location, pool and hot tub.

close to a lot of things! traveling with 3 kids. we stayed an extra night. kids loved the pool.

kids had a blast in the pool

pool table, putting green, fire pits

friendly staff and heated pool

to the brand of hyatt place hotels the rooms were immaculate as was the pool and fitness area

the pool and the room

we used the pool and gym facilities, and they were also nice

pool could be larger for lap swimming but comparable to most other hotels in the area

pool was ridiculously cold

pool was great for the kids and lounge chairs nice addition for parents

pool was freezing and chemicals were giving a heavy smell

pool was cold and very small, wish their was a hot tub

the pool was closed

pool area was small.

we were placed in a room on the first floor across from the pool

the pool was down for maintenance.

there seemed to be no filtration in the pool

pool was out of service.

was good, pool nice, bed was comfortable and the location had grocery store and restaurants close

i enjoyed the peaceful setting outside the pool area and the playground

great customer service- comfortable bed, nice breakfast. pool was perfect for preschoolers!

pool was taken care of

unable to use the pool (something we were looking forward to)because the pool heater was broken and the water was

the pool was a lot of kid's

the pool hours could have been extended since our stay was on new year's eve.

location is perfect and there is a lot of good places to eat around. pool is very nice and worm.

pool area was a little foggy but overall nice place.

their breakfast is excellent and love the heated pool very friendly staff

awesome pools were being cleaned while i was there, next time!

the outdoor pool and free breakfast

beautiful pool and perfect location for us

pool area

pool was freezing cold.

the pool could use some cleaning

the pool was freezing cold

pool closed down the night after we arrived

clean, great room for the price. nice size pool. friendly staff.

pool was a little chilly

the swimming pool needed to be cleaned. dirt/grime on the floor and walls of the pool.

pool room was extremely cold.. uncomfortable..

pool was small

pool was small and pool area didn't seem super well kept but we still swam and had a good time

pool is kind of small

the pool was freezing cold

pool and fitness facilities

pool area was nice but the pool water was a milky green color

the pool was nice & clean, the whole experience was nice & clean!

i did not use the pool or fitness room, so i can't comment

the pool was out of order

the nice clean pool and spa, and the great price

was a group of children that were in the pool that were without a parent and were disturbing everyone

very clean. safe environment. i always pick this hotel ? swimming pool looks amazing

convenient! clean! breakfast! pool!

the pool wasn't as clean. scum/dead skin build up around edge of pool.

wish i would have been informed prior to booking that the pool was under remodeling

pool was closed

the pool facility was nice as well

nice pool

the pool was closed for repairs

the pool was perfect for us having young children

i didn t see a hot tub and pool was to small.

the pool, the free breakfast, the whole experience was excellent

pool was welcomed at

the pool liner was coming up and made it uncomfortable to swim

i hate the pool was closed

the pool was good. breakfast was delicious

pool wasn't open

pool was closed

couldnt stay long in pool room the chlorine was a little strong but overall everything was good

the pool was immaculate

pool area smelt musty/moldy and the lighting was dim

the cleanliness was excellent and the pool/spa was so much fun with mom, kids and grandkids

just want pool to get ready

no outdoor pool and sometimes hard to get clean towels

this was a room with the pool view so maybe the moisture is what is causing the key card not to work properly

the indoor pool and hot tub spa is great

the pool and it was conterble

pool noise and a distance from the reception/front office

the pool is smaller than you’d imagine but we still enjoyed it!

the other thing that was a drawback was that the pool floor was extremely slick

pool was extremely small and not enough ventilation

was in the room directly across from the pool

pool was tiny and the rooms at night felt damp

the pool was great

the pool was open until 10pm

the pool and hot tub was discussing

clean spacious rooms,breakfast choices were good,nice pool,accomodating staff

pool was cloudy

pool was dirty and needed better up keep

pool hours. never have time for the pool because i dont usually get there til late.

pool for the grandkids

main reason i chose this hotel is because they had a pool

swimming pool was open and well maintained as well as the exercise room, close to many retail plazas: such

breakfast didn't have much to choose from and the pool had so any chemicals that mine and my oldest daughter's skin became red, itchy, and started to

friendly staff. pool and hot tub area was very clean. comfortable beds.

we love that they had a hot tub & a pool

pool was down and had to go to different hotel to swim

the pool it had to much chemical in there

the pool and exercise room were not available

pool and hot was under construction and the staff failed to inform me and the breakfast was

the elevator to the pool did not work

pool was not working

pool area was dirty, the pool was dirty and the pool was so cold you couldn't even swim

pool being closed was not in website or on the travel apps.

thing i did not get in the pool because the water was green and i prefer blue

pool was a bit cold, but to be expected in the winter.

pool seemed a little murky.

quick check in, nice pool area, comfy room, nice breakfast selection

30 bucks extra to check in early and the pool was closed

house for dinner then used the hot tub then into the sauna

pool and hot tub had a bunch of sand in it and there were wrappers and used bandaid on the floor

very nice pool and hot tub room was very nice

pool and

didn't use the pool, but looked nice

pool water way to cold

very nice pool landry

didn't like that the pool was closed.......

we ran out of towels by the pool from our evening swim to morning, they weren't replaced and had to use small towels next door

liked the pool and the gym area although it was really warm in the gym

breakfast was great. i loved the swimming pool. the rooms are beautiful and very comfortable.

the pool was a perfect temperature

the beds were perfect and our kids really enjoyed the breakfast & pool

pool & exercise room was still closed but was told it's opening soon

toilet in pool area much neglected, plugged up and wouldn t flush due corrosion in tank

soon as we arrived the attendant was so courteous the room was excellent clean and the pool was great the most important thing they had a beautiful breakfast spread and it was all clean

friendly, beds were comfortable, warm shower, room was clean, breakfast was warm and delicious, pool was clean and

pool area too small

we were very bummed to get there and learn that the pool was not warm enough to swim

pool was cold, we had some dirty dishes in our room and the landscaping (outdoor plants and trees)

did not like the pool not being open

fun pool for the kids

the pool water was cold

comfortable and clean and nice pool

pool was closed.

no hot tub and pool wasn't open late

the pool was closed. that was one of the selling points for me.