staff, room, setup, and pool.

the fitness center, indoor pool and hot tub are all pluses for me

parking lot was packed? pool closed

the fact that there was a first come first serve basis on the pool.

hotel resources were just what we needed, with the business areas, fitness centre and pool

gang of kids in the pool unattended and going crazy in both the pool and hot tub parent was out side smoking and

the kids enjoyed the pool, and we utilized the snack bar at the front desk for snacks for the kids

rooms was dirty. the pool and hot tub was out of service whole time we were there.

pool area. garbage and used towels laying out.

no maid service, no gym, no breakfast served, no pool

great indoor heated pool

we didn't get to use the pool/hot tub or eat at the restaurant, but it all looked good

the amazing amount of hot water to heat the pool. could have spent my entire stay in the pool

the staff was friendly and very nice pool and gym

i didn't use the pool, but it was nice to have that option

pools: one is indoors and one is outdoors

pools and hot tub plenty of shops in hotel

the amenities like the pool

awkward having to traipse through the whole lobby and by the open walled restaurant to get to the pool from the summer tower

nowhere in their listing does it mention having to reserve the pool, so everything was booked

no hot tub & pool to small to expensive

pool was small did not use based on this.

the pool

the pool was tiny

only slight downfall is your pool is like artic degree water

clean, spacious room. indoor pool. friendly helpful staff.

i was sad the pool was down for maintenance but that’s not something that’s their fault

pool seemed to not be cleaned in months.

everything was great except for, the pool was freezing

i liked that they had an indoor and outdoor pool

great fun in the pool tho

the out door pool wasn't open at the time but the indoor one was

pretty much everything the 2 swimming pools was great.

indoor and outdoor pool

cold pool and no hot tub

also, the pool was ice cold

staircase carpet definitely need cleaning, pool floor with wet towels all over was dirty, water need better filtration

the pool was a bit cold but that's about the only complaint.

hot water during our stay so we were unable to shower while there and also unable to utilize the pool/hot tub

we also enjoy the pool

no hot tub. close the pool about half an hour before the time listed on the door

small pool

great breakfast!

breakfast, cleanliness, friendliness, check out at noon!

the bed was wonderful!!!! swimming pool is great.

we especially liked the pool and hot tub - the breakfast was great!!

having breakfast ready to go for the kiddos was great. pool was wonderful.

pool had a lot of chlorine

place was very clean, good staff,swimming pool was very warm and great location.

pool smelled like too much bleach

the pool water was very cold

and coffee were great, kids loved the pool the view was sooo beautiful

pool was closed. otherwise all went well.

breakfast great. rooms large. pool was out. staff was friendly.

pool 24hrs

great staff, indoor pool, good breakfast and clean rooms

full kitchen in every room, hot tub & pool plus delicious free breakfast

everything was great! the beds were comfortable, and we enjoyed the breakfast and hot tub/pool.

the pool was an added bonus

the only thing i have is that the pool floor is a bit rough and scraped our feet on it a lot

has kiddie pool big pool and hot tub and they were warm

staff are friendly and there is a pool and gym in the basement ~ very nice

pool was under construction/closed.

the indoor pool and hot tube to the rooms and the feeling of home away from home

good breakfast included. gym and pool were nice as well.

pool

the breakfast was great! the staff was friendly, the pool was heated which was nice.

was no room service schedule so one day we came back from the pool and had to wait for them to finish up, it was around 5 pm which was a little unexpected but

staff, close to downtown events, nice gym, clean pool area

very good continental breakfast, gym and pool

everything was great. i enjoyed the pool at the end of the day. it is a convenient location.

room, pool, 24/7 store inside

missed a hot tub at the pool, but enjoyed a good swim!

friendly and helpful staff. nice fitness center and pool.

pool was great and warm for old folks and children

location, valet, the beds were super comfortable, swimming pool (warm).

room staff very friendly great buffet breakfast good gym and pool free coffee in

the pool area was nice

booked a queen room with two queens but i didn’t know they were renovating the hotel and the pool was closed but i was given a king with a couch with was

no outdoor pool

thought pool would be larger, from the picture.

the pool looked like it needed to be cleaned.

pool room is small but jacuzzi was perfect size

the pool was a little small, and the vending machines i never did find.

i wished it had an outdoor pool

pool looked dirty, cloudy water

great view! we enjoyed the pool and hot tub as well!

beautiful lobby, the lounge on the 27th floor, the coffee and food in lobby, the gym/pool, our room was amazing

the jacuzzi and the pool were great!

staff was polite helpfull very freindly room nice and clean quite area nice pool/ gift store nice lot attendant

i wish the pool was bigger or kids pool & adult pool

the pool was super small but was clean. big windows to enjoy the downtown view.

our guest room directly above indoor pool, so strong smell of chlorine when coming in

pool wasn t warm enough. no hot tub. bathroom had some mold and broken pendant light.

clean, staff was so helpful and friendly, loved the pool and hot breakfast.

my granddaughters also loved the clean pool

staff did tell us about the pool or breakfast at check in

the gym was great. pool was warm. plenty of pool towels. spacious breakfast area.

easy walk to convention center, has an indoor pool, breakfast plentiful. great choice!

they had a great huge pool and a fig area

we didn't use the pool but it was clean and not busy

pecially chloe) pool is open breakfast is phenomenal for a hotel overnight security in parking lot and secure bldg

children really love the breakfast and the swimming pool the staff exceeded my expectations very friendly and

the swimming pool was not available as we were told it would be

swimming pool, gym, located indoors --running track and sports courts located outside in private area only

pool and gym were fantastic

this hotel used to have a hot tub. no longer does and the indoor pool was cold.

the pool closed too early

great fitness center and outdoor rooftop running track and a pool

also, we were looking forward to a swim in the indoor pool before we left, but the room and the water were too cold

they never turned the fire pit on and the pool was under construction and it wasn't mentioned before reservation

great pool, exercise room

very comfortable room, nice bedding, enjoyed the pool as well as the outdoor fire pit

look forward to the pool area being complete.

breakfast was great, pool was awesome

everything was very clean, including the pool

pool/hot tub area always nice

pool and hot tub relaxing

was great helpful friendly check in was quick, i did not have time to experience the pool and gym but they both looked nice

great views from our rm, and the pool area

so indoor), good gym, very good

great indoor/outdoor pool that was actually warm enough to swim in

super clean, very comfortable, and we absolutely love the pool.

the pool closes too early no hot tub

pool opened at 9:00 in morning. ??

my kids look forward to that and the pool in every hotel

was surprised there was not a hot tub in the nice indoor pool area

pool very small, but heated nice

bed was comfy, work out equipment and salt water pool very nice. friendly staff.