i decided to hit up the pool and was disappointed again

nice rooms, sweet pool, excellent bar, and thw free breakfast had lots of options.

the hotel is brand new, so very clean, with a gym and pool/hot tub

no information in the room about the hotel, hours for pool, location of pool, restraunts nearby.

would have liked an adult time for the pool and hot tub way too many kids

daily housekeeping service good gym incluiding sauna , steam room and indoor pool

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and

very easy walk to mayo. nice room, comfortable bed and pillows. nice indoor pool.

great pool, hot tub, sauna, and workout room!

pool and food

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

the blue color of the pool was fun, kids had a great time swimming.

the pool was too cold and the hot tub broken.

room was excellent and loved having a pool side room.

the pool was closed for maintenance which was a bummer for my daughter

don't miss the skyline pool

to the pool could be easier

location the pool area is fantastic

the pool and hot tub were amazing but didn't like to have to hike upstairs for 1 floor as the elevator

get to the 11 floor pool you have to go to 10th floor then walk up a flight of stairs unless you have the front desk

the pool area and hot tub being closed down

swimming pool on the second floor with the skylights it was pretty freaking cool pretty freaking

because of covid we couldn’t use gym, pool and no breakfast, but that wasn’t hotel’s fault

the pool was also closed

easy access to subway for restaurants and mayo visits. rooftop pool is pretty neat with saunas.

the pool was open, and there was a storage bench of pool toys available

the top three, breakfast, pool, hot tub!

was so great to have a huge hottub and a pool warm enough to actually swim in rare find these days

so kind and understanding of us not wanting to be near the pool as we were stopping there for a night to sleep on our way back from a long cross country drive

pool and hot tub area was very nice

great,friendly staff. nice pool,hot tub,exercise room. wonderful breakfast.

pool, breakfast comfy bed.

our son loved the pool. we all enjoyed the hot breakfast. the beds were great!

the hot tub and pool were a great temp. bed was very comfortable.

pool and breakfast

the hot tub was not working but all in all we enjoyed the pool.

not their fault ... but sure did miss breakfast and pool/hot tub.

pool closed

they were friendly, they opened the pool for my son & i, good place to stay.

pool great staff nice rooms

clean, great hot tub and pool, excellent staff

pool was very fun, restaurant bar on site was very cool and convenient, and it is just on the edge

daily housekeeping, pool availability, massaging shower head, friendly staff

didn't like that in the bathroom of the pool we weren't able to shut the main door so anyone could see you change in the locker room part

great staff, restaurant, brkfst ,pool, hot tub , and the shuttle drivers

the hot tub was nice and fun pool great for kids

we loved the size of the room and loved the pool for the kids. staff was also friendly

pools could be warmer. fountain was a little strong for my little ones.

is very friendly and helpful nice pool and clean exercise area lots of box stores in the close proximity for longer term

bedroom setup and love the amenities they offer stove oven cookbooks crockpots boardgames indoor pool and they offer a rotating breakfast menu so you don't end up get tired of eating the same

great location, clean rooms, great exercise room and pool area. easy to get around. quiet.

spotless room, excellent facilities, comfy mattress, perfect pillows, great ambience, loved the pool temperature, great location, wonderful breakfast… honestly, this is one of the best hotels

elevator should label what’s on lobby level ie pool , level 1 ie parking and -1 level

the pool water was extra cold.

the fireplace in the pool area

workout equipment in the room was a nice bonus, along with the pool and hot tub and indoor and outdoor fireplaces

pool area was clean ' fresh towels available

common facilities (lobby, pool, fitness center) are also very clean and nice

and pool areas are fabulous

have loved more info on amenities, such as location of pool or restaurant hours and offerings

staff was very friendly. hotel was very clean. beds were so comfortable. pool was clean.

unfortunately, the pool was closed for maintenace.

only thing i didn't like was beyond their control and that's the fact that the pool is closed

pool, very good attention of workers

were remodeling and i had hoped to have my grandchildren visit and use the pool

pool and hot tub were nice

pool was extremely cold

the room was clean and the pool was fun

close to the hospital. kids loved the pool.

great pool with a nice kiddie area

pool closed for service

small workout room and pool was chilly.

i had to change anything i would limit the view into the pool area from the elevator area

clean pool area

breakfast was fabulous, the pool and hot tub were clean and excellent

pool could be a bit warmer

pool is small, and not much for kids if you have them along.

there was anything to complain about, it would be that there was no hot tub in the pool area

pool was a bit small, but clean and perfect for one ud83dude01 also would have liked some yogurt

pool was small

breakfast was also good and my kids enjoyed the swimming pool

in the pool area when using the hot tub there wasn't a sign showing how to turn on the hot tub

the pool area had a horrible chlorine odor

room, hallways and pool area

liked the free breakfast, evening snacks, indoor pool, comfy beds, full kitchen in suites

also i did think that the pool area was also quite good size wize aswell

on the floor that my room was on were ongoing and way too much chlorine in the pool

pool was out of order/fire place out doors was broken/had to pay an additional fee for parking

pool and gym were nice

we not happy about was the guy at the front desk didn’t tell us that the pool was not open until we came back downstairs and asked where the pool was

it was too bad the whirlpool in the pool area was not working

through no fault of your own...due to covid the pool was closed and restaurant.

pool and hot tub were closed the entire 5 days i was there

pool area, clean room

pool was cold for my liking.

indoor pool and fitness center are added bonuses

pool wasn't operational--not surprising though in covid-time!

pool hot tub friendly staff near downtown

water in the pool was too cold

only disappointment during our stay was that the pool was closed for maintenance

we didn't have time to use, the pool was closed for extended repair/maintenance

breakfast was good and so was fitness room and pool

very clean, quiet and pool area very nice. room was very well laid out and bed was comfortable

great place...used bbq grill out on the pool patio for a work/ friend get together.

the pool and fitness room were open 24/7

i wish the pool would have been larger

loved that it had a pool , jacuzzi, and fitness center

parking , breakfast, saltwater pool and hot tub, amazing location, amazing staff, everything about this hotel

clean room and the kids liked the space and the pool

central to what we needed. had a room big enough for all 5 of us. kids loved the pool!

the pool was also wonderful

cleanliness, pool area, breakfast, space in room

the pool and hot tub is a nice size and very clean

clean, comfortable, and friendly staff … excellent variety for breakfast

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in kitchen area when we arrived not enough lotion for 3

pool area and theater room was nice as well

the breakfast and the pool! the rooms are really nice too.

i very much appreciate a saltwater pool, as some in my family are very sensitive to chlorine

the pool was used very little so i had it to myself when i exercised.

pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that

just that the pool wasn't open

pool and fitness center were nice

the pool is out

my kids enjoyed the stay and the pool a lot

they had a soup of the night and a very nice little indoor swimming pool

friendly staff. clean rooms. family friendly swimming pool area.

indoor pool with skylights so we had sunshine the whole time we were in

the kitty pool

pool in center

the pool in the middle so it wasn't far to get to it

there is a fitness center, large foyer area for meeting up with people, pool and hot tub (which we used)

the elevator and pool were not in service. the furniture is old and warn.

very clean facility and staff was friendly. the kids loved the pool also.

pool and hot tub very clean too

the pool and hot tub are clean

salt water pool

there is a salt water swimming pool and hot tub

pool and hot tub not operating

pool hours. should have adult swim

he explained where and when breakfast would be served, let me know the pool would be available within 30 minutes, and was friendly

when receiving care at mayo breakfast is always full of good options, facilities are lovely and pool is fun and well

nice comfortable room, large breakfast area and pool.

the staff was very helpful and friendly, the pool and hot tub was open.

the pool area had a hole in the ceiling

loved the hotel, it was a great pool area for my 5 year old daughter that was having tests done the next day