the pool was a little cold.

the pool closed to early

that the pool closes at 10

my daughter truly enjoyed the pool. the customer service was exceptional!

only thing that i could remotely complain about is the pool

pool closes at 10

the pool was a little cold in temp but other than that no complaints.

the hotel is connected to the hilton where the pool, bar and restaurant are

the pool was in the other hotel and we had to walk past the fancy hotel restaurant in our swimming

for the pool you have to go to another hotel and they told us it was closed due to an incident

room was clean and spacious . excellent staff. swimming pool was a 10.

the pool location, size and set up stunk.

big pool

love that we stayed on the first floor because we had patio access to the pool

what i liked most about the hotel was the pool area.

very clean. staff were knowledgeable. pool was nice and kept up well.

need a hot tub with the pool

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

pool was cold it needs a heater in it for sure

the room was nice. my daughter enjoyed the indoor pool. breakfast included. free parking.

the pool

the bed was very comfortable and loved the pool

the pool and the bed lol

shuttle service what great, loved the indoor and outdoor pool

pool

indoor pool

absolutely beautiful, 2-story foyer/dining/bar/pool area

room location and balcony overlooking pool

didn t think the indoor pool would be closed

pool water was filthy so we opted not to go swimming and the only dining option for lunch/dinner in

the breakfast, the friendly staff, the pool.

a nice pool area

inop spa in the swimming pool area!

i love the breakfast buffet it offers a variety of options; the pool was nice

clean pool

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

the pool was closed and it was inside. that was one of the main reasons i chose that hotel.

the pool was a little run down and could have used a cleaning. no biggie.

size of handicap room. and indoor pool

the pool could've been open.

pool, exercise room comfortable beds

guest fell in the pool area and the staff seen her on the floor and did not check on her condition, another guest and

the pool looked nice though i didn’t have the opportunity to use it

pool water was a bit too cold for march

kids loved pool

pool was too small not deep enough

a shortage on pool towels but understandable because they where booked to capacity that

the breakfast and pool

breakfast was delicious and the pool and hot tub were sparkling

room was clean and comfortable as well as the pool was clean and comfortable and the breakfast was

the pool and the setting.

nice pool area for kids

needs to fix pools

nice big pool and hot tub too

had to pay extra to use pool n front desk people weren't that friendly

pool and gym were clean

the pool, gym

the location wasn’t as close to the inner city as i’d hoped. pool smaller. no hot tub.

they loved the pool

kids loved the pool and i utilized the gym

the pool with the exception of it not being heated and the kitchen

i like the pool area for the kids , and the morning breakfast

were not following the capacity guidelines at the pool

pool needs an upgrade but it was fun breakfast was hot and delicious the breakfast sandwiches is a

in the kitchen did not work, breaker kept tripping for lights in the bathroom

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

they have a bistro inside. a swimming pool and a gym.

miss the pool being open but i understand the covid precautions.

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

the pool was closed. the exercise room was closed

didnt get to use the swimming pool until 9 am

nice pool

the pool could be heated.

the pool was freezing.

the bed the staff and the pool

pool was cold atrium needed work

also i felt that for a friday night especially, the pool closed too early

small pool and lots of kids couldn't swim i think they should have adult swim time

pool available, mostly kids

excellent service, super staff, great pool sauna and excerise area

our flight got switched and i called to see if we could get a early check in

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

easy check in, late check out

machine & laundry were broke the first night

hotel was great. we enjoyed the pool, and cleanliness. great location and easy to get to.

friendly staff, pool was great.

there is also an indoor pool, and of course we love the doubletree cookies

pool was not heated nor was the pool room. it was not useable.

great room at an amazingly discounted rate! indoor pool

pool was clean and the water was at a warm temperature, it was not unpleasant

employees were very nice. our room was very clean, the pool was very clean as well.

pool was clean and very enjoyable

the pool is huge

the pool.

that the pool was closed and shuttle to the casino and the amphitheater was not offered

water in indoor pool to be warmer and less chlorine.

the pool was clean, but very cold for indoor pool

no open pool and satellite tv

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

even though super cold outside, room and pool were nice and warm

the pool water has been cold (in the past)

stayed at this particular hotel because they had an indoor pool but the water was so cold i never got in and our grandson would come out shivering and asking

pool was warm with the room warmer, so it felt great toswim

the pool and the attached open patio

i wish there was a hot tub, but the pool was nice

breaqkfast and heated pool

like the pool, it was very warm

the kids loved the pool and game room

kids had a lot of fun at the indoor/outdoor pool and free arcade

the pool was clean

the pool was good as well as hot tub & never busy

waffle, the option not to have room cleaned every day, the fact that we were the only ones in the pool

staff, food, cleanliness, pool, everything was fabulous! would definitely stay here again

only thing i didn’t like was how there’s no other way to get to the pool or back to your room from the pool without walking through the lobby full of people other than

little far from downtown but across great mall pool very little

pool is honestly very small for such a big

thought pool area would be bigger.

kids screaming in the pool.

pool towels way to small needed a few to dry off.

pool was a little dirty, there was dirt on the bottom of the pool and hair floating around in the

no breakfast amenities or pool due to covid. felt like it should have decreased the prices some

the pool was small, but did the job keeping my kiddos entertained.

only complaint is the pool isn't heated

the fact that we forgot our swim suits to enjoy to pool!

clean and had everything we needed. very nice workout room and pool!

waiting for the pool to open before i check out

booking.com had misleading information about the hotel and the swimming pool was shut down.

still fairly new,shower was nice for me a 6'2 man& breakfast was nice& pool staff was great to

the pool was freezing and to cold to swim in

pool closes too early at night

cleanliness, heated outdoor pool, kick off hr, and location

maybe the swimming pool could be bigger

spending another night so we could have made full use of the fitness room and indoor-outdoor pool

the pool is amazing

pool was nice and cold for it being so hot outside

nice pool, friendly front desk staff

the rest hotel, staff, and pool were amazing

nice staff nice pool area spacious room

pool water could have been warmer, but after a bit, you got use to it.

pool was chilly, kids didnt want to swim because it was too cold.

pool was small

the pool; breakfast, the location is perfect

liked the indoor pool

very clean and quiet! staff was very friendly. breakfast was good. love the pool!

thought it was annoying we were only allowed in the pool from 4pm-10pm

very clean. pool was nice. excellent breakfast. popcorn and soda night.

so clean! great pool, good food.

pool doesn't open until 9am. would like it to open sooner.

loved the indoor-outdoor pool and large hot tub

had internet, pool, hdmi and breakfast was amazing!

tv was too small and the pool was out of service

great parking, nice indoor pool

pool water was too cold for an indoor pool.

the pool was clean and the water temperature was just right

the staff the spacious rooms the breakfast and the pool

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people

indoor pool

we didn't get to use the pool (which was main reason for picking this location) but that was closed due to weather (indoor

the pool was nice and i liked it the atmosphere

we enjoyed the pool and the gym

the pool was very clean and my grandson enjoyed it

the pool was great

to schedule a slot for pool time

nice to see the hot breakfast back and my grandkids really enjoyed the swimming pool

kids loved the pool

to get in the pool and it was so hot in the pool room i couldn't stand it

the pool water was a little dirty.

we were there early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could play there until our appointment time

i loved it, but the pool was closed for maintenance and it didn’t have that on booking

the pool area was stocked with towels and

and the bed was unbelievably comfortable, didn't leave the room except to eat so idk about the pool or fitness center but the facilities were so clean i'm confident they would have been great as

pool was nice, kids loved the indoor and outdoor access

nice pool area especially the ability to swim inside or out

the nice big rooms, the good breakfast, the pool area, the friendly staff, we got a baby bed

the staff was very kind and accommodating. check-in was a breeze. nice pool and workout areas.

everything was pool rooms were nice and clean beautiful place to stay

wished they had a hot tub or tv in the pool area.

the amenities work out room and pool

pool open until 10, had to ask about the cooler in the room that should be upgraded to a

pool was not the best, no free breakfast.

did not use pool or workout room, but everything else was wonderful

location and pool

awesome pools!

the outdoor pool