the excercise room could have been open. and the pool too.

everything was upto date pool was really nice and warm and the hot tub was huge

room key did not give you access to the pool. had to get the desk clerk to let you in.

pool was colder than expected. was too cold for grand kids to swim.

the pool was too cold to swim in for us.

they have a inside pool for relaxation & quiet area.

the pool looked great but didn’t get a chance to enjoy

air conditioning, pool and wify

warm water in the pool, very uncomfortable

the indoor pool isn't open yet because of covid but that's not in their control.

everything from the room to the swimming pool to breakfast

pool was closed for maintenance

water presser from shower. water temperature in swimming pool warmer.

pool was great, and the breakfast fantastic

the pool was a little cloudy, but it's a saltwater pool so that's a little understandable

pool towels since there were none in the pool area

pool wasn’t working

sweet people had a great time in the pool overall clean and comfortable !

pool and fitness area filthy

pool was out of service, one reason we choose this hotel

small pool, no hot tub.

just the pool being closed!!!

the only downside was the pool wasn’t clean

pool was very cold not heated

indoor pool

the pool was closed

this hotel was quiet, had fast elevators, nice pool and hot tub and nice bar/restaurant

more luggage carts more seating around the pool

very comfortable beds. great pool and breakfast too. super nice staff.

pool was cold

no pool

what i was not aware of and it was my fault swimming pool and whirlpool

pool was not up and running but they were having mechanical issues which i totally understand

even though families use it the indoor pool and hot tub, it is on a separate wing so you didn't hear kids yelling

pool and hot tub were amazing my kids definitely enjoyed theirselves and we look forward to going

whirlpool spa was a great wind down after a long day

nice new property with nice bar ,restaurant,saltwater pool,jacuzzi on site

very helpful i just wish i had more time to get to the pool

indoor pool and hot tub area plus outdoor patio

pool/hot tub

signs and floor plans put up to help customers find their way around the hotel and get to your pool, front desk, ect from their rooms

the pool

indoor swimming pool was amazing, biggest pool ever

my kids really enjoyed the pool

for the pool

y area) and two times i watched employees ignore it, but clean all

super warm, and the pool was just perfect, great temperature and super clean

was only one thing that bothered me- there was a bandaid in the corner of the pool room by the towels

great pool and hot tub. located next to a fun on going bazaar/farm market busines.

only critique is their policy of requiring front desk staff to let guests into the pool/hot tub room on the weekends

is amazing we will continue coming back the pool is beautiful and the king room with the jacuzzi is relaxing

my kids love the swimming pool and weight room, location is great with dunkin donuts walking distance located in a party

and the pool was perfect

clean, updated and quiet. huge tv. beautiful atrium pool. good breakfast.

my child loved the pool

a new hotel there were several damaged items in the rooms and around the facility especially the pool area which was dirty with pet urine & unclean

pool had a bit to much chlorine, it burned our eyes if we were in the pool area longer then 15 min

pool was too cold

the pool was being renovated so we they called over to a nearby hotel for us to use their pool

pool closed, no breakfast

the pool was rather small.

pool was down no notiication till check in

if i was to say anything it would be about the pool area/pool size

the pool was freezing

pool was ice cold

pool is pretty small, and it was too cold for our youngest to stay in more than about 5 minutes

we loved the king suite and spent lots of time in the pool and hot tub

i loved the fitness facility too, as well as the pool and hot tub

my children loved the pool

there were ants all around the hot tub and pool area

parking and the pool was a little cool

pool was a little chilly.

sharing pool with other hotel

was friendly - always spoke to me in passing handled key issue with apologies wifi great / pool was excellent / good

great, breakfast , friendly staff, clean and stylish rooms and common areas, great heated pool

outlet were not working at all and you had to use the key card to use the lights and the pool was small and looked like it wasn't cleaned

pool size

facility over all , fine dinning in house that features a wine market / bar , we also enjoyed the pool , we will stay here again

the hotel was great and my daughter loved the indoor pool.

the pool water was no cool

the pool was not working

i liked the room on the first floor by the pool and lobby.

pool was closed

pool water was too cold to get in the pool, and i love to swim, booked this room because there was

the pool is permanently closed

that the pool was open lol but no the staff was absolutely amazing and professional

were very polite i saw staff working on improvements painting etc was cool to see very clean pool was nice and breakfast was good kids loved

my children really enjoyed the pool. i didn't have any problems with the staff she was great!

fitness center, pool, breakfast

pool was fine on weekdays weekends it's full by non guests using it as a party pool it's def a

stayed here for pool. water was way too cold

great location. very clean. nice pool and the area surrounding the pool.

the location was perfect! staff was awesome. pool area was the best.

no service to bring fresh towels black mold in pool area

we were close to the pool and i never heard any noises in my room

only thing that was a let down was the pool was out of commission for our stay due to a faulty pump which unfortunately happens in life

that the pool was closed. understand why!

building wasn’t kept up on the inside like the wallpaper looked like it was peeling off, the pool looked dirty, and there was no free breakfast

the pool being closed

the pool was not heated as advertised and dirty.

no bathtub only shower. small pool. which was cold and a weird shade of green that looked oily

room was clean. pool decent. nice outdoor patio area. local restaurants within walking distance.

decent food, bar exercise room, and pool

no hot tub and the pool was locked

pool is very small

the kids enjoyed the breakfast and pool! the beds were very comfortable.

the pool wasn t operational!

comfy bed, quiet and clean. my grandkids loved the pool.

pool was closed. it was a bit pricey. there could have been more snack options.

food is 5 min walking distance pool was warm breakfast was delicious lots of options and hot food very impressed internet and tv

pool bathroom doors didn’t close

my biggest concern was the big rust spot in the pool on the step

there were no towels in the pool area and the bathrooms within it were out of order.

pool seemed a little bit chilly

staff was friendly hotel was clean enjoyed pool

staff was super nice, room was very clean and comfortable. pool was great

were disappointed the pool was closed

teenager report: pool was small but nice, met their needs

on a side note: we usually try to stay somewhere with a hot tub option at the pool, but i read that the hyatt hotels don't have them

good breakfast, nice pool.

pool size

got the room there because of the pool for the kids and the pool is down, he told us that after we had checked in as he was giving us

indoor pool was too cold to swim in

no real comfortable outdoor space. the pool was super small.

we didn't have time to use the pool, but it was available

swimming, the pool was clean and we had it all to ourselves and just got to spend time together

pool was small

the pool floor was very slick

only thing i can complain about is that the pool is very cold

indoor kiddie pool had a pool/rain umbrella that my toddler really enjoyed

was helpful, we needed towels for the pool and we got them fast

pool heater was out

pool was very cold so was the air in the pool area someone who previously been in the room had

was really looking forward to the pool but it never opened while i was there

pool could have been a bit warmer . but not really a dislike either . it’s reasonable

there was a very basic workout room and a nice pool and hot tub

the pool was fun and the hot tub is huge, even thought the jets didn't work

no pool or spa

we wish there would've been towels when the team got out of the pool

pool is closed

the room was clean the pool was clean and the breakfast was great

pool area had too much chlorine fumes

my kids loved the pool

the pool was clean and warm

it was exactly what we needed place to stay pool for the kids

the pool

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

in pool, no parents, very loud, running, screaming

the beds was amazing and the pool had colorful led lights for a good vibe

pool was too cold

pool and hot tub was clean and kids enjoyed

pool hot tub

the warm pool and hot tub were wonderful the dble queen suite was very spacious

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

no towels in pool area and hot tub jets was broken