nothing. location was great, hot tub nice and clean, pool warm'all great!

had to walk through the gym to get to the pool, which was a little awkward, but not a big deal

enjoyed the pool as well

pool was a perk as my one year old son loves to swim and after travelling all day he needed to get

the pool and hot tub were soothing and perfect temperatures

the swimming pool and the location.

all aspects of the service was first class. the pool was enjoyable

great swimming pool. fitness center is ok, but with outstanding views

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

nice indoor pool and restaurants

amazing from the room to the pool area and location was great in the middle of everything!

pool area and facilities were great! also the waterfall feature and love plants were so nice

i loved the waterfalls and the pool area in the hotel, as well as the view from our hotel room.

wonderful beds, beautiful pool, nice view

love the gym and pool. location is very convenient. always love the view of the city hall area.

the room, the pool and staff was very helpful

women only spa is lovely, went swimming in the evening in the pool

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

the pool was down for maintenance. i wish they had told us before.

at arrival i was told that both pool and spa are off limits to men

pool closed at 10 would have loved to have had a swim before bed but no matter it was a great

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was there a pool

room was perfect for us. loved the full fridge and kitchen! great pool.

the pool was fun and the facilities were clean

large room with double queen size beds. great quiet location with view of swimming pool

everything, location, room, pool all was amazing

the pool was amazing and had great view

location and pool

pool!

it had a great pool with a slide and a playroom for little kids

i didn’t make much use of the amenities, i did not see where the pool was.

had two pools on for adults only and one for families, work out center and the staff was excellent with any

pool downstairs was under renovation so the top floor pool was open to kids and the lounge was

gym pool sauna

gym and pool which was open until late (very much appreciated) (-)the pool was closed for a half day due to pipe burst..... (+) the lobby, lounge, pool, and the deluxe room was more luxurious than we were expexting (+) we enjoyed using the exercise room, swimming pool and sauna (+) the deep soaking tub, pool, sauna and the lovely staff (-)there were a lot of kids at the pool (-)pool was relaxing (+)room, staff pool location service (+) the room was elegant and attention to detail was wonderful, the pool was very fun, and clean (-)i wish the pool was a little deeper.

nice tvs, nice ipad in the room, great wifi

massage in the spa was great but overpriced in my opinion

bar food very good. good asian restaurant next door. service in bar and gym excellent.

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

pool area was only shallow water, outdated looking and you can see so much rust/corrosion in the

pool water was not warm enough for us

18th floor lounge and pool

breakfast - scrambled egg was bland and toast not hot.

not enough hot and savoury options for breakfast!

beautiful, clean, great pool, and very very nice staff!

disappointed that the pool was not available as i'd booked it for that facility.

hotel, luxurious, staff very friendly, pool and leisure facilities are excellent

my favorite place to stay - comfortable and convenient! great pool and sauna, too!

great service, beautiful room, fun pool - we'll come again

as well, i had contacted the hotel ahead of time regarding their pool hours, and confirmed again at check-in

pool area was quiet and relaxing

the room was quite clean, the staff behaved wonderfully and the pool was very well maintained

pool was great but the breakfast is amazing, all the staff are friendly and the beds are soft

pool was closed for maintenance.

they sent us complimentary champagne and cute dessert for our anniversary loved the pool, hot tub and cold plunge

pool and whirlpool

the pool and the sauna were the best

the pool was a great feature as well

the steam room, pool, and spa facilities were exceptional. staff is knowledgeable and attentive

swimming pool was also nice

location is incredible. swimming pool and hot tub facilities are great.

lobby was cold but then it was -29 below. too many kids in the pool jacuzzi

the room were very clean with excellent views and the facilities like pool and fitness centre were too tier

very high standard of cleanliness and nice pool

bright, friendly staff, spacious room, nice amenities, nice pool

the room and hotel are beautiful, the pool is excellent

pool room was a little too warm, but the pool temperature was acceptable.

great location, big clean room, comfortable beds, nice swimming pool, friendly staff.

we really enjoyed using the pool and the location was perfect for sightseeing, restaurants and navigating the city

they had animals in the pool area for the kids to play with which really made the trip for them

nice swimming pool and hot tub

the wifi was excellent and there are some nice places to eat and drink, the pool and fitness facilities are great

the pool and facilities were great

i likes best, but everything else waas fine too, however i never went to the restaurant, bar, pool or gym so have no first hand experience there

excellent staff, location and rooms, and the pool was amazing kids loved!!!

walking through the lobby/restaurant to the pool.

no hot tub...pool cold..needs an upgrade

the indoor pool was very refreshing

the many steps leading down to the pool

pool was under maintenance so couldn't use it

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

really a fault but had packed the swim suit was looking forward to using the pool - it was closed for repairs

great location. close to subway and to rom museum. very friendly staff. swimming pool.

the pool was closed, it was so disappointing but they more than made up for it

staff was very nice and the rooms, fitness area and pool were very nice

well equipped gym and pool available

the facilities were top-notch, including the pool which was well-maintained

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

the pool was not warm. it was a hot day but the pool was so cold.

room, pool, staff, great lobby

the location is terrific and the room was beautiful. the pool is an added bonus.

gym, pool and sauna very helpful for a knee i had recently injured

had a great breakfast. our grandchildren loved the room and the pool. they said it was 'fancy'

most beautiful room with a huge window overlooking the rom and philospher's walk, fantastic pool and fitness facilities and prime location for yorkville

pretty room and quite good service. exceptional pool area.

the pool and spa facilities

also, there were too many people in the swimming pool in the morning, it would be nice to have some privacy

especially the change room of swimming pool is beyond description

the indoor pool was a plus with kids

very much enjoyed the pool and steam room

a bit longer opening hours for visiting the swimming pool would be really nice

excellent room, friendly and helpful staff, nice pool, great breakfast

staff were wonderful, as was the pool and the other facilities at the hotel

the steam baths are appreciated and the small pool is welcome

the pool was just what we needed after having days out and about

the poolside bbq was great with a variety of meat and a large salad or baked potato cooked to order

pool water no warm enough.

pool was clean and nice

the food was incredible. so fresh and well made. the pool was nice and warm.