the onsen/warm pool is absolutely lovely

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

nice hotel, clean, great pool

have to clue why the pool is there - it s impossible to use it and it produces a lot of

pool is small but there is so much to do outside that it didn't bother us that much in the end

there is a tiny swimming pool you can use to cool off, but no room to swim

the pool, prefer outdoor pool

the pool area is nothing like the photo, needs a clean and the water is ice cold

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

location! the rooms were remodeled nicely. pool was a nice plus.

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

clean, nice pool, good strong water pressure and hot water, plus very friendly and helpful staff

inside the interior is amazing, with a beautiful indoor pool

i liked the room layout and cleanliness. also the pool inside the hotel was nice touch.

super comfy beds, as well as pool and gym (in case needed) great deal (+)were made up every day, very clean, great location, staff were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for (-)pool could have been slightly cleaner but the kids didnt mind (+) the pool is really nice too (+)nice pool. good parking. (+) the pool was great to cool down and they had free parking next to the hotel (+)great staff excellent location loved the pool (+)the price to amenities x location ratio! hot water, pool, staff... (+)the service from staff was exceptional. the pool was an added bonus to our stay. (+) beautiful swimming-pool (-)it may get a little bit noisy in the rooms around the pool. (+)lovely rooms and good staff and pool

the mattresses were a little too hard and the wifi very weak

private parking shared with the hotel nearby

super comfy beds, as well as pool and gym (in case needed) great deal (*)had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed, good free coffee and best situated in the center of merida (+)perfect location, incredibly helpful staff. decent sized room and a gym! (+) gym room for exercise aficionados (-)have selected this hotel because there was a pool and a gym but unfortunatly there's no dumbells or any weights to workout (-)1 coffee pak a day then they run out, no lounge chairs by pool (web pic is innacurate) gym equipment rusty needs oil, no weights or bench, room fixtures need repair/ (-) there is a gym but it only consists of a few machines (-)staff are very load in the morning , the gym is basically all broken (+)had everything we needed, great gym equipment for my son and a lovely pool and little garden for me (-) gym is non existent, the room is filled with tables and chairs with one token machine trapped in

the parking was safe

location to the centre of mérida, nice inner courtyard area with trees, a pool and chairs

pool area, air conditioning

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

location, breakfast, pool

room, clean, very good location, very nice 6 m pool