hot tub water and pool area dirty

the place has a pool with lounge chairs

the breakfast was good and the service good.

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

my room was quite far uphill from the restaurant and swimming pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

great food, pool and service

the swimming pool and the hot tube

very kind and friendly staff, large pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

rooms are situated by a pool and other people partied late at night

didn't like that we couldn't use the pool after 9 pm

pool towels seemed to be provided to guests who insisted but not readily available

beautiful views and the pool was great for a family with children

cold pool

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the rooms were spotless and the pool was relaxing

a lovely view, nice pool area, good restaurant and service.

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the woman at reception was warm, welcoming and they offered valet parking

the people were very helpful and even once did our laundry for us for free

bar with fireplace was also nice, service in the restaurant - perfect

the rooftop restaurant and bar were excellent amenities

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

quiete, nice garden with pool, we also liked the patio with dining area

nice green spacious outdoor pool area

the pool was dirty

fact that the water in the pool was not warm enough

nice, cozy and clean, parking lot & pool