location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

its time for them to open the pool and restaurant. the food wasn´t good

the pool and dine in area where closed due to covid restrictions

the pool is very nice, the only one in toluca that i know of.

the pool was undergoing repairs and we did not know this until we arrived at reception.

restorán and pool are closed

lots of traffic noise. breakfast a bit limited in choice.

the breakfast is far from standard

excellent service, very comfortable room, amazing breakfast

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

it is open), flexible check-in

very kind and friendly staff, large pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

quiete, nice garden with pool, we also liked the patio with dining area

the pool was dirty

nice green spacious outdoor pool area

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

the people were very helpful and even once did our laundry for us for free

bar with fireplace was also nice, service in the restaurant - perfect

even though there is valet parking, you can create a traffic jam in just one minute

the woman at reception was warm, welcoming and they offered valet parking

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

my room was quite far uphill from the restaurant and swimming pool

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

pool

no sauna, no swimming pool for adults

pool is not heated, as advertised

good location, nice pool area, decent size room overlooking the lake.

rooms are situated by a pool and other people partied late at night

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

pool towels seemed to be provided to guests who insisted but not readily available

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the rooms were spotless and the pool was relaxing

a lovely view, nice pool area, good restaurant and service.

cold pool

the hotel had a wonderful restaurant and spa as well

the place has a pool with lounge chairs

hot tub water and pool area dirty

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

the breakfast was good and the service good.