the pool

great staff need a pool

the pool was very clean and refreshing

no hair dryer or fridge. pool not yet open to public.

the pool not being in use that's all

clean, hot water, good water pressure, no wifi problems, close to fast food and liquor store.

wifi not working

wifi did not work at all.

pool jacuzzi

heated pool

pool

pool was great and open for

great staff, nice pool, comfortable bed.

staff was fantastic. ulysses kept the pool in great shape and the gm leticia was very helpful.

kids liked the pool

clean, small, rooms were cleaned daily, staff was very friendly, pool was a plus

only regret was not being able to stay long enough to take advantage of the pool and exercise area

staff didn't limit guests in time at pool

the rooftop pool area was nice but could use a good cleaning

the pool, lobby, other areas were very nice

the pool area.

pool was nice

a very quiet room and was told i'd be on a higher floor but i was on the 5th floor right over the pool

there's an arcade, bowling alley, pool and restaurant

ol & hottub, parking, breakfast, wifi, fitness, business center),

friendly, bowling alley was great, pool was clean, staff was very professional, hotel was clean and modern

like that it is by the bowling alley so i got to enjoy the bar, pool tables, and arcade basically all night

friendly staff. nice swimming pool. free breakfast. clean room.

would like for the pool and jacuzzi to stay open longer.

particularly like the swimming pool and hot tub, also quite enough to have a good sleep

the pool was not open at time of stay.

pool and spa were well maintained and pretty landscaping

pool towels were more like car wash towels

pool

the pool was under renovation

there was no pool. the website did not mention that at the time of booking.

pool was in poor condition on the afternoon of our arrival, but the staff quickly cleaned the pool

wish they had a indoor pool.

don't have a swimming pool.

pool area closed. table area closed. couldn't sit outside to eat or enjoy family company

there isn’t a pool but there is a large hot tub

there’s no big pool :(

i thought it has a pool but the sauna was big and my little one was just as happy

the pool and sitting area was great. the rooms were really good.

breakfast was very good & good size swiming pool

the pool and spa are nice and clean

i love how warm it is, and the pool is sparkling clean as well

loved the pool

fun outdoor bar with food and a pool close by

pool on the second floor was dirty, the water was cold and my grandkids were not able to use it on

that the pool was closed, but i understood that it was due to covid 19.

pool was a too busy

location and the amenities it provides are excellent, clean pool area and with towel service at all disposal when it is open to guests

pool.hours need to be longer

spacious n clean and loved the comfort essentials and rest room and that it had a pool and the staff was amazing, above and beyond great

the. staff are welcoming and very helpful , clean rooms and pool.

there were no restrictions on the opening hours of the pool, which is very convenient.

reasons, but i absolutely loved they had breakfast and a pool

beautiful outdoor pool area very clean

location and pool

towel service at the pool

food; pool

helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

it also carries breakfast, a pool and food products if we’re hungry

breakfast was delicious the rooms were clean the pool is really nice my kids had fun and it’s not to far from 6

pool and outdoor of the property is beautiful

the pool, the breakfast, dog friendly and the price

pool needs maintenance on a daily basis, water was with lots of dirt and debris under pool

so good nice pool nice breakfast amazing bedrooms

it was clean, clean pool, quiet, good location.

the pool and the rooms are awesome! and the service!

great breakfast, easy check in, staff was awesome… pool area was great

comfortable bed, well equipped room, great pool, hot tub and gym. very courteous, friendly staff

with kitchen and separate bedroom, breakfast was great, staff were super friendly and helpful, pool looked great but didn't have time to use it unfortunately

pool breakfast

we didn't have time to use the pool!

2 tvs, very clean, friendly staff, nice pool area, excellent breakfast

best customer service,beautiful room , really clean pool/hot tub

pleasant staff beds were comfortable and clean the pool and jaccuzi hours great me and the kids loved our stay and breakfast in the

the pool area could be cleaner

nice and comfortable. liked the pool and spa and the hours for it too

it would have been better if the pool was indoors. too cold!

the kids swam in the pool and it was clean also

bed was very comfortable spa room amazing maid service was excellent

spa room 207 good

my husband and i love the spa tub!

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

great pool and hot tub, the gym is nice and the atmosphere was wonderful

great heated pool and beautiful grounds

loved the room, pool area with movie, tram to universal.

location great facilities nice clean rooms well equipped resort great pool area and free trolley to universal run by the hotel the staff are so friendly we cannot wait

movie night at the pool was a hit with our kids

we all enjoyed the property s amenities like the pool, jacuzzi, and bar

enjoyed a drink by the pool in the warm evening air while the kids swam

it has a b&b vibe in the room, but if you want to venture out to the pool and hot tub and grab a drink and some food, you ll find it s also a fun getaway

the pool!! the bar!

friendly staff, great location, nice pool

i like pool area,nic and cozy

comfortable and open air, which was nice because it felt breezy. enjoyed the swimming pool area.

the pool was just the right temperature and the jacuzzi

the room and the location and the pool

pool was closed, but otherwise everything else was good.

the room was small but clean and comfy, pool was nice.

room, pool, and lobby where breakfast '' s served were all clean

it was clean, good tv and pool and near the shops

pleasantly surprised! clean, lovely pool, excellent breakfast, and really friendly staff!

had a pool and gym, but we did not visit there

have a small pool and it was pretty quiet

pool under construction so not able to use

the bedrooms and pool was clean, and the hotel foh are nice

the noise of the pool pump in the morning

the pool

hot tub was amazing and so was the pool

:( we only picked it for the jacuzzi/pool

shower, kitchen nook with extra cabinet and drawer space/ microwave n fridge, safe, free wifi, pool/hot tub, nice size tv n

clean as well as friendly staff. the pool was clean and relaxing.

nice motel, clean, calm, nice pool and jacuzzi

pool was outside

the pool/hot tub is great

did not use the pool but it looked gorgeous

pool hours

with excellent food/drinks, rooms were spacious and comfortable, the kids had a blast at the pool, very kind and accommodating staff from the front desk, to luggage assistance and valet

we did appreciate the thought given to making the pool area handicapped friendly

family loves staying there the pool was really nice

nice neighborhood, beautiful courtyard with pool.

we also took advantage of the pool and gym and both were very nice

very comfortable bed, very clean room and bathroom, salted water outdoor pool.

great pool and outdoor area

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

was not aware of pool reservations.

could spruce up the pool area

the pool is amazing! breakfast was good, staff was very friendly

the pool was too small for my granddaughters or wife to enjoy

hot tub, it was a small inground pool three foot deep that was maybe ninety degrees

hotel is in process of getting a much needed renovation. pool was small.

pool and ambience

the pool is not a pool. they need to fix it or pull it out and put in jacuzzi.

great staff! pet friendly!! clean room!! love the pool!

have a nice restaurant and bar, a kid friendly pool area, access to shopping and magic mountain and the hotel is dog friendly

the pool could have been a bit cleaner. lots of debris.

the pool area and the staff

expected the pool to be heated