we didn t realize when we booked that the pool was closed, wish we could have used it.

the swimming pool could have been warmer!

the swimming pool,

pool and pool area wasn't very clean.

the pool was open if you signed up for a time

heated indoor pool, i will definitely be staying here again

rooms having a little kitchenette in them, access to pool an gym during the hour's, all staff make u feel very welcome an

the pool was cold and looked dirty.

temperature of the pool was perfect

location, pool, breakfast and cleanliness.

we love having breakfast included in our stays when we travel, and the pool and slide were a bonus for our teenagers

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

liked where the room was and how close the pool and the buffet was to our room

the pool was small, but had a great slide

like the pool being located by the elevator so you don’t have to walk through the hotel

pool

my granddaughters were very happy, especially with the pool.

pool very small

the place was nice and neat! the pool was wonderful and we really enjoyed it!

beautiful pool room.

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

the breakfast was wonderful and the pool was great!

loved the pool , it was clean & close to everything you need.

excellent free breakfast included with room rate. nice whirlpool and swimming pool.

breakfast and perfect swimming pool with a hot tub,we enjoyed

the outdoor pool is wonderful.

pool had debris it it and could have been cleaner.

the pool is closed down which was a bit sad but overall not a huge deal

swimming pool was outdoors and refreshing as i did lane swimming

there was also a pool

the pool and hot tub were clean

we especially enjoyed the pool and hot tub area

pool and hot tub. cleanliness. staff was very courteous and friendly.

it had a pool that was never crowded

didn't use the pool or wifi nor did we walk in the neighborhood

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

easy access. good parking. great location. close to lots of restaurants

the only thing that i would improve is the breakfast that had very limited choices

smoking patrons threw their butts in the parking area.

wifi was not the best

good pool (our grandsons came over for a swim and we enjoyed the hot tub too)

bed was really comfortable, room was clean, pool and hot tub were great too

hot tub was nice & warm. pool was warm

if my children had been with me they would of loved the pool

hot tub and pool were very nice

clean room, nice gym, great pool only stayed one night but could have stayed more.

great gym and pool options

the pool area is see through glass and men were stopping and watching the kids swim.

no changing rooms or private area's to change by pools, and no showers at poolside

my daughter and i enjoyed the pool facilities * overall, we had a lovely stay, visiting family on a trip from ireland

no pool, gym or in-dining because of covid provincial closures but i understand.

pool was well kept, made use of sauna & whirlpool

nice pool/spa/gym

great location in uptown waterloo. pool was fantastic! staff were very friendly.

pool towels being stocked! nothing else

grandson loved the pool & amenities

great pool and rooms

excellent room, great facilities, including the gym, pool and breakfast area.

extremely nice staff. heated pool. large room. great hot breakfast! great location!

pool was good and breakfast was a bonus. thank you.

we were hoping for an indoor pool

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

amenities are limited. no breakfast, pool, and limited cable.

requested a late check out and it was granted without any issues

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

it’s so clean and well maintained. the kids loved the pool!

rooms well fitted out nice swimming pool, jacuzzi and sauna

the amenities were great, the pool and hot tub were clean and well maintained

the price was insane and while we didn't use the pool and other amenities, they were attractive, clean and available

huge pool and hot tub with mood lighting and dry sauna

the room was beautiful and for a great price, the pool was great, the staff was awesome

pool was clean and well maintained

the pool, denny s, the room we had.

i really enjoyed the pool and hot tub

pool and hot tub

nowhere to change at the pool!!

couldn't stay for breakfast but we did go for a swim in the pool which was lovely

the staff, pool, room was amazing

no hot tub by the pool

very nice updated rooms. great staff and pool was amazing.

pool hot tub restaurants walking inside

comfortable beds and shower pressure. nice pool.

the pool was a little on the green side. i chose not to enter.

the pool was much smaller than we expected

loved the pool and hot tub it was so warm even the pool it was just how i liked it or should i say loved

no swimming pool :

absolutely nothing other than the lack of having a swimming pool

breakfast was good. awesome staff. amazing room especially the pool area

it had no restaurant..or pool ...only served cold breakfast

no swimming pool

pool and hot tub area was nicely set up with towels available

next time we'll bring our bathing suits and use the pool

the pool was closed

convenience, cleanliness, kids lived the pool

pls update website stating pool is open with restrictions

nice breakfast. clean rooms and pool was good.

the pool was a good size and clean

needing to ask staff to be let in to the pool and gym

pool maintenance created a ton of dust, and triggered allergies for us

parking, pool, breakfast, clean