the valets were great, (especially the twins) the pool bar tender was awesome (+) the pool and beach club feel were in keeping with the style and elevated the atmosphere too (+)every amenity you can ask for; pool with full food & drink service, beach with complimentary chairs, fantastic food options (-)wish they had more umbrellas by the pool for shade during the extreme heat days. (+)bellhop to the concierge desk to the coffee bar and pool the staff is top notch (-)pool didn t have enough umbrellas for shade (*)great hotel, beautiful rooms with ocean views and a fun pool with a swim up bar. (*) the outdoor pool with cabanas and oh so nice patio loungers plus a swim up bar (*) sat by the pool at night and rode hotel bikes in the morning (+)the pool (+) the museum was interesting, and the pool was exceptional (+) the pool area is also excellent

the pool, restaurant and spa being closed due to the coronavirus, the location next to the beach and the amazing service

we ordered breakfast room service and it was really good

this would enable 2 guests to enjoy room service at the desk

1st day there - however the robes were never replaced :

on the wknd, it can be very noisy right over the pool with the dj booming until after 8pm.

balcony the breeze is usually great we enjoy listening to the ocean waves & people watching the pool & hot tub is nice & clean

loved the pool and intertainment was nice

it was clean, the amenities are fantastic: great pool, pool bar, ocean, and a homemade breakfast

the pool man jose was excelent and our maid too

was great the rooms the staff how clean it was the breakfast was amazing the pool was clean the veiw everything this hotel is so clean the staff was always helpful joking

small glitches like key card didn't work for pool didn't like paying for parking

everything was great. exept not being able to use the pool.

pool and bar closing at 10.

the pool looked dark at times not sure if it was the paint or the actual pool

across the street to the gulf and the pool was wonderful

pool and closeness to the beach

cleanliness, friendliness of staff, convenience of restaurant and lounge, gift shop, beautiful pool

the heated pool, bar, arcadi room and kids activities in the ballroom.

you see the staff everywhere - halls, elevators, pool'

we didn't use the pool can't provide those details

pool should close more late cause is vacation and weather usually is nice

the pool and jacuzzi. the room was clean. bed was comfy.

the pool is clean and nice

pool was dirty and unable to be used

the heated pool was nice

cleanliness of everything and the excellent hotel staff including the pool bartenders

the incredible view and the amazing pool!

attention to every detail, a lot of privacy, beautiful pool and grounds with the waves crashing just on the other side of the street

loved the pool area and swim up bar

it s by the gulf pool & hot tub staff is the best

the room was nice and super clean, pool was clean and great social distancing, check in was super nice and helpful

pool was closed for construction, but they offered a shuttle to the san luis

liked the clean rooms and view and the pool

location, pool, room

pool is great but the heavy use of clorin caused

pool and hot tub

the indoor pool and hot tub

nice room, great staff and the pool and hot tub was open

the heated pool & breakfast was nice

my boys enjoyed the pool and good view of the ocean

everything was perfect! kids loved balcony and pool!

i loved everything breakfast was great the rooms were great the view was great pool was

pool

the location was perfect! the pool was fun too!

pool wasn t to clean side walls were built up of oils, dirt and a lot of hair was loose in the

the pool has its own music, which is loud, but a nice volume so you can still have conversations and

that everything was in walking distance. love the pool! rooms are spacious.

the outdoor pool was great, and we loved all the little activities that was going on in the pool area

great pool and jacuzzi

nice new gunite pool with waterfalls and spa

the pool was a nice size and the hot tub was wonderful

the pool and hot tub were a plus

it’s located right across from the beach and the pool/hotub are wonderful.

the pool and hot tub are a plus

the pool in the jacuzzi

the swimming pool in the jacuzzi and the staff is very friendly

we'll stay here again. liked the view, location, pool and hot tub

was exceptional, service was above expectations and the pool and hot tub were so relaxing

pool and warm jacuzzi were very nice

we will come back again for swimming pool and clean

some customers would smoke at the pool

the pool and hot tub was great

the pool and the hot tub was nice. it's a quiet place to relax.

beach, pool, staff, room

water smells like pool water

pool opened at 9:00am, i would have preferred 8:00am

my daughter is in a wheelchair and they put us on the floor as the same level as the pool

pool was a little grubby, everything else was superb

stars for the room/villa, beach, proximity to beach, pool, cafe, on-site recreational activities, quiet & scenic setting